ZipRecruiter

Log In

2

Remote Verizon Wireless Call Center Jobs (NOW HIRING)

MCI Careers

Remote Call Center Representative

ID · Remote

$7.25 - $11.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

$7.25 - $11.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

$7.25 - $16/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

$7.25 - $13.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

next page

Showing results 1-20

All JobsVerizon Wireless Call Center JobsRemote Verizon Wireless Call Center Jobs

Remote Verizon Wireless Call Center information

See salary details

$10

$17

$25

How much do remote verizon wireless call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote verizon wireless call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some challenges unique to working in a remote Verizon Wireless Call Center, and how can I prepare for them?

Working remotely in a Verizon Wireless Call Center means you'll need to be highly self-motivated and disciplined, as you'll handle customer inquiries and technical issues without in-person supervision. Common challenges include managing distractions at home, maintaining clear communication with team members, and troubleshooting technical problems independently. To prepare, ensure you have a dedicated, quiet workspace, reliable internet, and are comfortable using digital collaboration tools. Regular check-ins with your supervisor and proactive communication with your team will help you stay engaged and supported.

How hard is it to get hired at Verizon?

Getting hired for a remote Verizon Wireless call center position typically requires completing an online application, passing a skills assessment, and a phone or virtual interview. Candidates often need good communication skills, basic computer knowledge, and the ability to work flexible hours; the hiring process can take several weeks depending on the volume of applicants.

Does Verizon hire remote workers?

Verizon Wireless offers remote call center positions, including roles for customer service representatives. These jobs typically require strong communication skills and may involve training on specific tools or systems, with flexible or scheduled shifts. Remote opportunities are regularly available depending on company needs and role requirements.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Call Center Representative, and why are they important?

To thrive as a Remote Verizon Wireless Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and basic troubleshooting tools is essential. Excellent communication, patience, and adaptability are crucial for building rapport and handling diverse customer inquiries. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand experience in a remote environment.

Is Verizon a good company to work for remotely?

The Remote Verizon Wireless Call Center role is generally considered a stable position with benefits such as flexible schedules and training. Employees report a positive work environment and opportunities for skill development, though experiences can vary based on individual circumstances. It is important to review specific job reviews and company policies for a comprehensive understanding.

Why is Verizon laying off $15,000?

Verizon Wireless call center jobs are not directly related to the reported layoffs; the company may adjust staffing levels due to business restructuring or economic factors. Such layoffs typically involve corporate or administrative roles rather than customer service positions. Job seekers should monitor official company communications for accurate updates on employment changes.

What is the difference between Remote Verizon Wireless Call Center vs Remote T-Mobile Customer Service Representative?

AspectRemote Verizon Wireless Call CenterRemote T-Mobile Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based call center environment, company-provided equipmentHome-based call center environment, company-provided equipment
Employer & IndustryVerizon Wireless, telecommunicationsT-Mobile, telecommunications
Common Search & ComparisonYesYes

The Remote Verizon Wireless Call Center and Remote T-Mobile Customer Service Representative roles share similar credentials, work environments, and industry usage. Both involve handling customer inquiries remotely in the telecommunications sector, often requiring similar skills and equipment. The main difference lies in the employer and specific company policies, but overall, they are comparable roles for those seeking remote customer service positions in wireless telecommunications.

What is a Remote Verizon Wireless Call Center job?

A Remote Verizon Wireless Call Center job involves working from home to assist Verizon customers by phone, chat, or email. Employees in these roles handle a range of customer service tasks, including answering questions about wireless plans, troubleshooting technical issues, processing payments, and resolving complaints. Team members are expected to provide excellent customer service while adhering to company policies and performance metrics. Training is typically provided remotely, and workers need a reliable internet connection, a quiet workspace, and good communication skills. This position allows for greater flexibility and eliminates the need to commute to a physical call center.
More about Remote Verizon Wireless Call Center jobs
What cities are hiring for Remote Verizon Wireless Call Center jobs? Cities with the most Remote Verizon Wireless Call Center job openings:
What are the most commonly searched types of Verizon Wireless Call Center jobs? The most popular types of Verizon Wireless Call Center jobs are:
What states have the most Remote Verizon Wireless Call Center jobs? States with the most job openings for Remote Verizon Wireless Call Center jobs include:
What job categories do people searching Remote Verizon Wireless Call Center jobs look for? The top searched job categories for Remote Verizon Wireless Call Center jobs are:
Remote Verizon Wireless Call Center jobs near you
Infographic showing various Remote Verizon Wireless Call Center job openings in the United States as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Contact Center National Account Specialist

Cellular Sales Verizon Authorized Retailer

Knoxville, TN • Remote

$16.25 - $22.25/hr

Full-time

Posted 12 days ago

Job description

Contact Center National Account Specialist

Classification
Non-Exempt

Reports to
CC National Sales Supervisor

JOB DESCRIPTION

Summary/Objective
Sell Verizon Wireless (VZW) devices and services by proactively engaging customers through outbound calling and consultative sales conversations. This role focuses on driving new revenue growth by initiating contact with consumer customers, following up on leads, uncovering needs, and delivering tailored wireless solutions that build trust and long-term customer relationships

Essential Functions

 

  1. Proactively conducts outbound sales calls to new and existing customers to generate interest, qualify opportunities, and drive device and service sales.
  2. Handles inbound consumer leads while maintaining a strong outbound calling cadence to maximize sales productivity and pipeline development.
  3. Conducts consultative sales appointments via phone and online platforms to assess customer needs and recommend appropriate VZW products, devices, plans, and services.
  4. Independently sets, confirms, and manages sales appointments; accepts appointments scheduled by the Consumer Solutions team or leadership.
  5. Manages all phases of the sales cycle, including outbound prospecting, needs discovery, solution presentation, order processing, and post-sale follow-up.
  6. Identifies upselling and retention opportunities by reviewing customer accounts and proactively offering upgrades, renewals, or additional wireless solutions.
  7. Makes, receives, and accurately dispositions a high volume of sales calls in alignment with performance and productivity expectations.
  8. Acts as a liaison between customers, Verizon Wireless, and internal support teams to ensure seamless and professional customer experience.
  9. Develops, presents, and fulfills customer proposals and orders, with or without support team assistance, while maintaining accuracy and compliance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

 

  1. Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
  2. Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  3. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs and giving high priority to customer satisfaction and customer service.
  4. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  5. Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics
  6. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This is a remote/work from home position.

Physical Demands
Must be able to perform repetitious hand/eye movement; Must be able to sit for long periods; Must be able to lift up to 15 lbs.

Position Type/Expected Hours of Work
This is a full-time position. Call Center Schedule hours.

Travel
0 – 10%

Required Education and Experience

  1. High School diploma or GED

Preferred Education and Experience

  1. Prior experience in outbound sales, inside sales, or call-center-based selling preferred.
  2. Experience selling wireless, telecommunications, or technology products a plus.

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

  1. Customer and Personal Service — Understanding customer needs and delivering value-driven solutions.
  2. English Language — Strong command of grammar, composition, and clear communication.
  3. Sales Knowledge — Familiarity with outbound sales techniques, objection handling, and closing strategies.

AAP/EEO Statement 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Apply