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Intern Verizon Wireless Call Center Jobs in Philadelphia, PA

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · Remote

$70K - $85K/yr

Attend one client audit review call per quarter. * Always accurately represent OpDecision and ... Minimum 2 years mobile carrier experience such as Verizon Wireless, AT&T Wireless, T-Mobile etc. is ...

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · On-site +1

$70K - $85K/yr

Attend one client audit review call per quarter. * Always accurately represent OpDecision and ... Minimum 2 years mobile carrier experience such as Verizon Wireless, AT&T Wireless, T-Mobile etc. is ...

CADIA

RN Weekend Supervisor 7p-7a

Wilmington, DE

Verizon Wireless Discount * Costco Membership Discount (DE only) * Annual $35 Non-Slip Shoe ... Replace any call offs that are received during the shift. * Communicate all events/incidents and ...

Cadia Health

Nursing Scheduler

Wilmington, DE · On-site

Verizon Wireless Discount * Purchasing Power (retail purchasing program) Position Description ... Adjust staff & schedule as necessary in the online scheduling program to compensate for all call ...

CADIA

Nursing Scheduler

Wilmington, DE · On-site

Verizon Wireless Discount * Purchasing Power (retail purchasing program) Position Description ... Adjust staff & schedule as necessary in the online scheduling program to compensate for all call ...

Secur-Serv

Field Service Technician

Pennsauken, NJ · On-site

$26.44 - $31.25/hr

Provides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.

Secur-Serv

Field Service Technician

Pennsauken, NJ · On-site

$26.44 - $31.25/hr

Provides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.

Secur-Serv

Field Service Technician

Phoenixville, PA · On-site

Provides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.

Secur-Serv

Field Service Technician

Phoenixville, PA · On-site

Provides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.

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Intern Verizon Wireless Call Center information

What are the key skills and qualifications needed to thrive as an Intern at a Verizon Wireless Call Center, and why are they important?

To thrive as an Intern at a Verizon Wireless Call Center, you typically need strong communication skills, basic problem-solving abilities, and a high school diploma or current enrollment in a relevant program. Familiarity with customer relationship management (CRM) software and telephone systems is often expected, while on-the-job training may cover specific tools used by Verizon. Exceptional interpersonal skills, patience, and a willingness to learn help interns stand out when handling customer inquiries and collaborating with team members. These skills and qualities are crucial for delivering excellent customer service and supporting smooth call center operations.

What types of projects or responsibilities can an Intern expect to handle at a Verizon Wireless Call Center?

As an intern at a Verizon Wireless Call Center, you can expect to assist with customer service inquiries, support account management tasks, and help resolve technical issues under the guidance of experienced representatives. Interns often shadow seasoned employees, participate in training sessions, and may work on special projects aimed at improving customer experience or operational efficiency. This hands-on environment offers exposure to team collaboration, communication strategies, and real-time problem-solving, providing a strong foundation for future roles within the telecommunications industry.

What does an Intern at Verizon Wireless Call Center do?

An Intern at the Verizon Wireless Call Center typically assists with customer service tasks, supports call center staff, and learns about telecommunications operations. Responsibilities may include handling customer inquiries, helping resolve issues, and participating in training sessions. The internship is designed to provide hands-on experience in a fast-paced call center environment and may also involve working on special projects or administrative duties. Interns gain valuable communication, problem-solving, and technical skills while learning about Verizon’s products and services.

What is the difference between Intern Verizon Wireless Call Center vs Customer Service Representative?

AspectIntern Verizon Wireless Call CenterCustomer Service Representative
RoleEntry-level internship focusing on learning call center operations and customer interaction skillsFull-time or part-time role handling customer inquiries, troubleshooting, and support
CredentialsTypically pursuing or recent graduate; minimal certifications requiredHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentTraining environment within Verizon facilities or remote; supervised and educationalActive call center environment; customer-facing and performance-driven
DurationTemporary internship, usually a few monthsOngoing employment or contract basis

In summary, the Intern Verizon Wireless Call Center is a temporary, educational role designed for individuals gaining experience in customer service within Verizon, whereas a Customer Service Representative is a permanent or ongoing position focused on providing direct support to customers. The internship emphasizes learning and development, while the representative role centers on daily customer interactions and problem-solving.

What are the most commonly searched types of Verizon Wireless Call Center jobs in Philadelphia, PA? The most popular types of Verizon Wireless Call Center jobs in Philadelphia, PA are:
What are popular job titles related to Intern Verizon Wireless Call Center jobs in Philadelphia, PA? For Intern Verizon Wireless Call Center jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Intern Verizon Wireless Call Center jobs in Philadelphia, PA look for? The top searched job categories for Intern Verizon Wireless Call Center jobs in Philadelphia, PA are:
Intern Verizon Wireless Call Center jobs near you
Infographic showing various Intern Verizon Wireless Call Center job openings in Philadelphia, PA as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 28% Full Time, 52% Part Time, 1% Temporary, and 17% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Verizon Wireless Small Business Account Manager

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Blue Bell, PA

$100K/yr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Verizon Wireless Small Business Account Manager
Your Wireless – Verizon Wireless Premium Retailer
Location: New Jersey and Pennsylvania
Compensation: Up to $100,000.00 including base pay plus sales bonuses and incentives, plus amazing employee benefits and perks.
Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We have an immediate opportunity for a Wireless Small Business Account Manager. As a Your Wireless, Verizon Wireless Small Business Account Manager , you will be responsible for managing Salesforce, prospecting, and engaging with VZ campaigns daily. Weekly, they lead call blitzes, review performance with leadership, and track sales progress. Monthly, SBAMs should meet sales targets, lead 1:1 meetings with District Managers and provide region-wide updates.
At Your Wireless, we understand high performing people deserve great pay and benefits. We have an incredible list of benefits for team members and our Verizon Wireless Small Business Account Managers are compensated based on their Monthly Performance.
As a Verizon Wireless Small Business Account Manager. for Your Wireless, you will enjoy some great perks:
  • Strong base-pay, lucrative bonus program based on the overall performance of KIPs and sales volume of your locations.
  • Flexible Work Schedule.
  • 401k savings program.
  • Great Healthcare program.
  • Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.
As a Verizon Wireless Small Business Account Manager. for Your Wireless, you will be:
  • Exceeding sales and revenue targets as assigned by senior leadership.
  • Generating and executing a market strategy to increase foot traffic and community outreach.
  • Stay up-to-date on Verizon offerings, industry trends, and competitive landscape
  • Creating standard operating procedures for maximum effectiveness.
  • of motivation that inspire a team to consistently exceed assigned performance goals.
  • Conducting regular weekly performance management coaching sessions.
  • Ensuring market remains compliant with Verizon Wireless and company policies and procedures.
  • Inspecting that your assigned stores remain audit compliant and protect our customers’ private information.
  • Deliver customized solutions across Verizon’s suite of wireless, voice, and security products and services
  • Supporting team initiatives and create an inclusive environment.
  • Other Duties/Projects as assigned by business management as needed.
At Your Wireless, we require our Verizon Wireless Small Business Account Managers have the following skills and experience:
  • 3+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other wireless business where you managed a team of people for performance.
  • 1 year or more of outside sales experience
  • 3+ years of experience in a retail sales environment.
  • Proven ability to lead, coach and inspire the employees and people around you.
  • Highschool Diploma or equivalent required, bachelor’s degree preferred.
  • Spanish Bilingual is a plus.
  • Ability to understand, explain, and breakdown behaviors to drive key performance metrics.
  • Highly proficient with technology including cellular devices, computers, point of sale systems, Microsoft office suite.
  • Proof of achievement in prior sales roles and leadership roles is required.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to our various locations in your assigned district as our business needs dictate.
  • Be self-motivated and goal oriented.
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and always find a way,” guides our team to deliver a best-in-class customer experience through simplicity. We don’t like to complicate things.
To learn more about Your Wireless visit www.YourWirelessInc.com
Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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