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Intake Supervisor Jobs (NOW HIRING)

Gaudenzia

DRC Intake Supervisor

Philadelphia, PA · On-site

This position will be responsible for the supervising of all Intake Specialists within their respective Facility and/or Region. This individual will oversee the quality and timeliness of assessment ...

Gaudenzia

DRC Intake Supervisor

Philadelphia, PA · On-site

This position will be responsible for supervising all Intake Specialists within their respective Facility and/or Region. This individual will oversee the quality and timeliness of assessment ...

UHS

Intake 2nd Shift Supervisor

Grand Rapids, MI · On-site

The Intake Supervisor provides supervision and direction to Assessment and Referral Center staff and during the absence of the department director. They complete all reports as requested by the ...

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All JobsIntake Supervisor Jobs

Intake Supervisor information

See salary details

$35.5K

$66.9K

$109.5K

How much do intake supervisor jobs pay per year?

As of Jul 8, 2026, the average yearly pay for intake supervisor in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Supervisor, and why are they important?

To thrive as an Intake Supervisor, you need strong organizational skills, experience in case management or social services, and often a relevant bachelor's degree. Familiarity with case management software, client tracking systems, and sometimes knowledge of regulatory compliance standards are typically required. Excellent leadership, communication, and problem-solving abilities help build effective teams and ensure high-quality client service. These skills are essential for managing intake operations efficiently, supporting staff, and ensuring clients receive appropriate and timely services.

What is the difference between Intake Supervisor vs Case Manager?

AspectIntake SupervisorCase Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldUsually requires a bachelor's degree; some roles prefer a master's in social work or counseling
Work EnvironmentSupervises intake staff, manages initial client assessments, and oversees intake processesWorks directly with clients, developing care plans and providing ongoing support
Employer & IndustryFound in healthcare, social services, and community organizationsCommon in social services, healthcare, and nonprofit sectors
Search & Comparison IntentOften searched together due to overlapping roles in client intake and assessment

While both roles involve client interaction and assessment, an Intake Supervisor primarily manages the intake process and supervises staff, whereas a Case Manager works directly with clients to develop and implement care plans. The roles are interconnected but differ in responsibilities and focus areas within social and healthcare services.

What are some common challenges Intake Supervisors face when managing high-volume case loads?

Intake Supervisors often encounter the challenge of balancing timely case processing with maintaining accuracy and quality in documentation, especially during periods of high demand. Prioritizing urgent cases, managing team workloads, and ensuring compliance with organizational protocols can add layers of complexity. Effective communication and delegation, along with strong organizational skills, are essential to help both the supervisor and their team stay focused and efficient under pressure.

What are Intake Supervisors and what do they do?

Intake Supervisors oversee the process of admitting clients or cases into an organization, such as a social services agency, healthcare facility, or legal office. They are responsible for managing intake staff, ensuring proper documentation, and coordinating assessments to determine clients' needs. Intake Supervisors also develop and implement intake procedures, monitor compliance with policies, and serve as a liaison between clients and service providers. Their role is crucial in ensuring that clients receive timely and appropriate services.
More about Intake Supervisor jobs
What cities are hiring for Intake Supervisor jobs? Cities with the most Intake Supervisor job openings:
What states have the most Intake Supervisor jobs? States with the most job openings for Intake Supervisor jobs include:
What job categories do people searching Intake Supervisor jobs look for? The top searched job categories for Intake Supervisor jobs are:
Intake Supervisor jobs near you
Infographic showing various Intake Supervisor job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,944 per year, or $32.2 per hour.
Disaster Response Intake Supervisor

Disaster Response Intake Supervisor

Stratford Solutions Inc.

Denver, CO • On-site

$40/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Disaster Response Intake Supervisor

Location: Colorado Custer County (Travel Required)
Job Type: Temporary 2 Weeks project

Rate: $40 per hour on 1099

Position Summary

The Disaster Response Intake Supervisor oversees intake operations during emergency response and disaster recovery efforts. This role is responsible for supervising intake staff, ensuring accurate client registration and documentation, maintaining service quality standards, and supporting operational readiness in shelters, disaster recovery centers, and emergency facilities. The supervisor serves as a key point of contact for staff, community partners, and emergency management teams while ensuring efficient service delivery to disaster-affected individuals and families.

Key Responsibilities

  • Supervise and support Intake Specialists and intake operations staff during disaster response activities.
  • Monitor daily intake operations to ensure accurate client registration, data collection, and service coordination.
  • Provide guidance, coaching, and performance oversight to intake personnel.
  • Ensure compliance with organizational policies, emergency response protocols, confidentiality standards, and reporting requirements.
  • Review intake documentation for accuracy, completeness, and quality assurance.
  • Coordinate staffing schedules and operational coverage for shelters, recovery centers, and emergency facilities.
  • Assist with training, onboarding, and mentoring new intake staff and volunteers.
  • Serve as an escalation point for complex client situations and service issues.
  • Collaborate with emergency management personnel, community partners, healthcare providers, and social service agencies.
  • Prepare operational reports and communicate updates to management.
  • Support disaster recovery operations and special projects as assigned.

Required Qualifications

  • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Minimum 2–5 years of experience in customer service, emergency response, disaster relief, shelter operations, healthcare, social services, logistics, or call center operations.
  • Previous supervisory, team lead, or management experience preferred.
  • Strong leadership, communication, conflict resolution, and interpersonal skills.
  • Ability to make sound decisions in fast-paced and high-pressure environments.
  • Strong organizational and problem-solving skills.
  • Proficiency with computer systems, data entry, Microsoft Office Suite, and reporting tools.
  • Ability to work independently and lead diverse teams effectively.

Preferred Qualifications

  • Experience supervising teams during emergency response, disaster recovery, shelter operations, healthcare, or social service programs.
  • Knowledge of incident management and emergency operations procedures.
  • Bilingual (English/Spanish) candidates are strongly preferred.
  • Experience working with diverse populations and multicultural communities.

Physical & Travel Requirements

  • Ability to work in temporary shelters, community centers, disaster recovery centers, and emergency facilities.
  • Willingness to travel throughout Colorado based on operational needs.
  • Ability to work extended hours and respond to emergency activations.

Work Schedule

This position supports emergency disaster operations and requires flexibility.

Staff may be scheduled for:

  • Day, evening, overnight, and rotating shifts
  • Weekends and holidays
  • Extended hours during emergency activations
  • Multiple consecutive deployment days as operational needs require

What We're Looking For

Successful candidates are:

  • Compassionate and service-oriented leaders
  • Reliable and dependable
  • Flexible and adaptable under changing conditions
  • Strong team builders and mentors
  • Professional in high-pressure situations
  • Organized and detail-oriented
  • Committed to helping communities recover from disasters
  • Capable of leading teams while maintaining exceptional service standards during emergency operations

Suggested Pay Range: $30–$40/hour (depending on experience and deployment requirements).