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Intake Supervisor Jobs in Washington (NOW HIRING)

Intake Coordinator

Gaithersburg, MD

$19.50 - $26.50/hr

Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions ...

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions ...

Intake Coordinator

Washington, DC · On-site

$18.75 - $25.75/hr

Clinical Director Supervises: Intake Specialists and Clinical Assessors Location: On-site Position Summary The Intake Coordinator is a full-time administrative and supervisory professional ...

Clinical Director Supervises: Intake Specialists and Clinical Assessors Location: On-site Position Summary The Intake Coordinator is a full-time administrative and supervisory professional ...

Intake Coordinator

Washington, DC

$18.75 - $25.75/hr

Clinical Director Supervises: Intake Specialists and Clinical Assessors Location: On-site Position Summary The Intake Coordinator is a full-time administrative and supervisory professional ...

Intake Coordinator - Full Time

Washington, DC · On-site

$20 - $27/hr

The Intake Coordinator is responsible for overseeing the program's referral and admissions process ... Work is reviewed and Supervised by Admissions or Program Director, to whom this individual reports.

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Intake Supervisor information

See Washington salary details

$40.2K

$75.8K

$124K

How much do intake supervisor jobs pay per year?

As of Jul 26, 2026, the average yearly pay for intake supervisor in Washington is $75,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Supervisor, and why are they important?

To thrive as an Intake Supervisor, you need strong organizational skills, experience in case management or social services, and often a relevant bachelor's degree. Familiarity with case management software, client tracking systems, and sometimes knowledge of regulatory compliance standards are typically required. Excellent leadership, communication, and problem-solving abilities help build effective teams and ensure high-quality client service. These skills are essential for managing intake operations efficiently, supporting staff, and ensuring clients receive appropriate and timely services.

What is the difference between Intake Supervisor vs Case Manager?

AspectIntake SupervisorCase Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldUsually requires a bachelor's degree; some roles prefer a master's in social work or counseling
Work EnvironmentSupervises intake staff, manages initial client assessments, and oversees intake processesWorks directly with clients, developing care plans and providing ongoing support
Employer & IndustryFound in healthcare, social services, and community organizationsCommon in social services, healthcare, and nonprofit sectors
Search & Comparison IntentOften searched together due to overlapping roles in client intake and assessment

While both roles involve client interaction and assessment, an Intake Supervisor primarily manages the intake process and supervises staff, whereas a Case Manager works directly with clients to develop and implement care plans. The roles are interconnected but differ in responsibilities and focus areas within social and healthcare services.

What are some common challenges Intake Supervisors face when managing high-volume case loads?

Intake Supervisors often encounter the challenge of balancing timely case processing with maintaining accuracy and quality in documentation, especially during periods of high demand. Prioritizing urgent cases, managing team workloads, and ensuring compliance with organizational protocols can add layers of complexity. Effective communication and delegation, along with strong organizational skills, are essential to help both the supervisor and their team stay focused and efficient under pressure.

What are Intake Supervisors and what do they do?

Intake Supervisors oversee the process of admitting clients or cases into an organization, such as a social services agency, healthcare facility, or legal office. They are responsible for managing intake staff, ensuring proper documentation, and coordinating assessments to determine clients' needs. Intake Supervisors also develop and implement intake procedures, monitor compliance with policies, and serve as a liaison between clients and service providers. Their role is crucial in ensuring that clients receive timely and appropriate services.
What are popular job titles related to Intake Supervisor jobs in Washington? For Intake Supervisor jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Intake Supervisor jobs in Washington look for? The top searched job categories for Intake Supervisor jobs in Washington are:
Infographic showing various Intake Supervisor job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $75,821 per year, or $36.5 per hour.
Intake Coordinator

$19.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

97th of 238 rated social care providers


Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation of
program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing. Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions upon intake, and the generating of billing methods in Therap.

Responsibilities

  • Collecting and uploading all necessary admission documentation, such as SSA award letters, birth certificates, Medicaid cards, IDs, etc.
  • Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
  • Attends pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
  • Enroll/Admit all individuals into Therap
  • Assure new residents and amendments to services are updated and/or entered in Therap
  • Assisting directors with completing rep payee, room and board, eligibility determination, and any other pertinent applications/contracts.
  • Enter, review, and update authorizations for all PA individuals.
  • Weekly generating of Attendance and ISP Data in Therap and communicating completion to the billing department
  • Works Collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
  • Other duties as assigned by Intake Supervisor

Educational and Work Experience

  • Excellent verbal, written, interpersonal and communication skills
  • Knowledge and understanding of local and regional regulatory operations
  • Knowledge and understanding of state regulations
  • Understanding and commitment to community-based support for persons with disabilities
  • Experience with intake and admissions
  • Excellent time management skills
  • Familiarity with Social Security and Medicaid
  • Working Knowledge of ICD-10 codes
  • Therap experience is a plus
  • Proficiency in Microsoft Outlook, Word and Excel
  • High school diploma or equivalent
  • Ability to establish a comfortable and supportive relationship with individuals receiving support and team members.
  • General understanding of ODP and Waiver services preferred.
  • Experience with HCSIS, and Promise is a

Working Conditions

  • May be required to be on-call in cooperation with other management staff
  • Moderate overtime required throughout the year
  • Minimal hazards, general office working conditions
  • Valid Drivers License with good driving record.

    Why Community Options?

    • Competitive Insurance Benefits (Medical, Dental, Vision)
    • Paid Holidays—Including a Birthday Holiday
    • Generous PTO
    • Employee Incentive & Discount Programs
    • 403b Retirement Plan
    • Incredible career growth opportunities

    Community Options is an Equal Opportunity Employer M/F/D/V


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