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Intake Supervisor Jobs in Texas (NOW HIRING)

The Intake Supervisor is a vital leader within our Home Office team, responsible for overseeing the entire end-to-end patient intake process for our clinics across Oklahoma and Texas. This role ...

This position supervises intake staff, manages complex scheduling, ensures the accuracy of case information, and collaborates with investigative and community partners to facilitate seamless service ...

This position supervises intake staff, manages complex scheduling, ensures the accuracy of case information, and collaborates with investigative and community partners to facilitate seamless service ...

Supervises and schedules work of Intake and Release Officers assigned to the unit; ensuring facility coordination in the receiving and discharge of detainees, in addition to the preparing required ...

Supervises and schedules work of Intake and Release Officers assigned to the unit; ensuring facility coordination in the receiving and discharge of detainees, in addition to the preparing required ...

Intake Specialist

Fort Worth, TX · On-site

$17 - $22.75/hr

The Intake Specialist will have access to confidential records including youth's files, foster care ... Notifies supervisor properly when absent. Completes assignments on time. Establishes effective ...

Intake Specialist

Fort Worth, TX · On-site

$17 - $22.75/hr

The Intake Specialist will have access to confidential records including youth's files, foster care ... supervisor and seek supervision when appropriate. · Attends continuing education necessary to ...

Intake Specialist

Fort Worth, TX · On-site

$17 - $22.75/hr

The Intake Specialist will have access to confidential records including youth's files, foster care ... supervisor and seek supervision when appropriate. • Attends continuing education necessary to ...

Supervises and schedules work of Intake and Release Officers assigned to the unit; ensuring facility coordination in the receiving and discharge of detainees, in addition to the preparing required ...

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Intake Supervisor information

See Texas salary details

$33.1K

$62.4K

$102K

How much do intake supervisor jobs pay per year?

As of Jul 27, 2026, the average yearly pay for intake supervisor in Texas is $62,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Supervisor, and why are they important?

To thrive as an Intake Supervisor, you need strong organizational skills, experience in case management or social services, and often a relevant bachelor's degree. Familiarity with case management software, client tracking systems, and sometimes knowledge of regulatory compliance standards are typically required. Excellent leadership, communication, and problem-solving abilities help build effective teams and ensure high-quality client service. These skills are essential for managing intake operations efficiently, supporting staff, and ensuring clients receive appropriate and timely services.

What is the difference between Intake Supervisor vs Case Manager?

AspectIntake SupervisorCase Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldUsually requires a bachelor's degree; some roles prefer a master's in social work or counseling
Work EnvironmentSupervises intake staff, manages initial client assessments, and oversees intake processesWorks directly with clients, developing care plans and providing ongoing support
Employer & IndustryFound in healthcare, social services, and community organizationsCommon in social services, healthcare, and nonprofit sectors
Search & Comparison IntentOften searched together due to overlapping roles in client intake and assessment

While both roles involve client interaction and assessment, an Intake Supervisor primarily manages the intake process and supervises staff, whereas a Case Manager works directly with clients to develop and implement care plans. The roles are interconnected but differ in responsibilities and focus areas within social and healthcare services.

What are some common challenges Intake Supervisors face when managing high-volume case loads?

Intake Supervisors often encounter the challenge of balancing timely case processing with maintaining accuracy and quality in documentation, especially during periods of high demand. Prioritizing urgent cases, managing team workloads, and ensuring compliance with organizational protocols can add layers of complexity. Effective communication and delegation, along with strong organizational skills, are essential to help both the supervisor and their team stay focused and efficient under pressure.

What are Intake Supervisors and what do they do?

Intake Supervisors oversee the process of admitting clients or cases into an organization, such as a social services agency, healthcare facility, or legal office. They are responsible for managing intake staff, ensuring proper documentation, and coordinating assessments to determine clients' needs. Intake Supervisors also develop and implement intake procedures, monitor compliance with policies, and serve as a liaison between clients and service providers. Their role is crucial in ensuring that clients receive timely and appropriate services.
What cities in Texas are hiring for Intake Supervisor jobs? Cities in Texas with the most Intake Supervisor job openings:
Infographic showing various Intake Supervisor job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,369 per year, or $30 per hour.
Intake Supervisor

Intake Supervisor

Therapy and Beyond

Flower Mound, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Company Description

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D. Through a collaborative, interdisciplinary approach to care, we partner with experts in Applied Behavior Analysis (ABA), Speech-Language Pathology, and Occupational Therapy. Our mission is rooted in four core values: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All—We Grow Potential!

Job Description

The Intake Supervisor is a vital leader within our Home Office team, responsible for overseeing the entire end-to-end patient intake process for our clinics across Oklahoma and Texas. This role manages the performance and daily operations of the intake coordination team, ensuring an empathetic, highly efficient, and seamless first impression for potential clients. Working closely with Clinic Leadership, Marketing, and Billing, the Intake Supervisor monitors referral pipeline metrics, refines data entry protocols within our systems, and ensures the intake team effectively qualifies information for clinical review.

JOB SPECIFIC FUNCTIONS:

  • Team Leadership & Supervision: Manage, train, and mentor the intake coordination staff; establish daily workflows, monitor performance, and provide regular feedback to ensure optimal productivity and service standards.
  • Oversight of Intake Pipeline: Oversee the new patient pipeline from initial contact to the first date of service, ensuring all referrals are processed accurately and efficiently into CRM and EMR systems.
  • Cross-Functional Collaboration: Partner with Clinic Management, Marketing, and Clinical Teams to streamline the coordination of complimentary consultations, evaluations, and treatment plans.
  • Insurance & Utilization Management: Supervise the insurance verification and authorization processes for Applied Behavior Analysis (ABA) services, assisting the team with complex coverage resolutions or escalations.
  • Process Improvement & Compliance: Audit intake records and system data for meticulous accuracy; identify bottlenecks in the intake workflow and implement process improvements to reduce the time from referral to start date.
  • Reporting & Metrics: Track, analyze, and report on key intake metrics (e.g., inquiry volume, conversion rates, processing times) to Home Office executive leadership.
  • Escalation Resolution: Serve as the primary point of contact for resolving complex family issues, clinic director concerns, or high-priority inquiries escalated by the coordination team.
Qualifications
  • A Bachelor’s Degree is required, preferably with a concentration in Healthcare Administration, Business Administration, or a related field.
  • Minimum of 3–5 years of experience in healthcare intake, medical billing, or patient access workflows.
  • At least 1–2 years of supervisory or team lead experience in a medical office, centralized intake environment, or healthcare setting is highly preferred.
  • Familiarity with health insurance verification, prior authorization processes, and medical terminology (experience with ABA services or behavioral health billing is a strong plus).
  • Advanced proficiency with CRM platforms and Electronic Medical Record (EMR) systems; ability to manage system data integrity and train staff on software platforms.
  • Strong leadership, conflict resolution, and team-building skills, with a demonstrated ability to deliver constructive feedback and coach staff.
  • Exceptional verbal and written communication skills suitable for collaborating with executive leadership, clinic managers, and families.
  • Meticulous organizational skills and a data-driven approach to tracking operational pipelines.
  • High level of empathy, perspective-taking, and professional discretion regarding strict confidentiality and HIPAA compliance.