Intake Officer Jobs (NOW HIRING)

Minimum Qualifications Acceptable Experience and Education Bachelor's degree in Criminal Justice or a related field, and two (2) years of full-time experience in either casework or counseling with good interviewing skills. Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Certificates and Licenses Required Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

In order to access the County's network and systems, a personal mobile smart device is required by the hire start date. Typical Duties Essential Duties: Works 24/7 rotating shifts as scheduled, including days, swings and graves; conducts pre-release interviews, criminal histories, risk assessments, and indigence eligibility assessments for qualified defendants; works holidays and weekends as assigned. Interviews individuals and collects information from collateral sources to determine eligibility; completes interview forms and documents; enters information into the county databases; evaluates client eligibility for services; makes appropriate referrals; completes all necessary paperwork, interviews and forwards them for consideration and implementation; notifies appropriate stakeholders of status; Analyzes records; completes missing data; updates reports; completes detailed criminal history information and summarizes information for reports; Conducts technical document analysis under strict timeframes and completes accurate and thorough reports for the courts and relevant attorneys; Performs complex research with attention to detail in order analyze and provide solutions for problems; Writes, types, or enters information into computers to prepare compilations of data, reports correspondence, or other documents; Types, scans, enters records, proofreads and processes a variety of documents including general correspondence, reports, memos and statistical charts from rough draft, or verbal instruction, may compose routine correspondence; Maintains case files and records, ensures that they are current, accurate and complete prior to a scheduled date; As directed, serves as a department representative to coordinate or confer with government officials or community groups on behalf of the client.

Performs various clerical duties on a computer which may include data entry and processing; enters data regarding information on the eligibility status of clients. Verifies data collected from individuals as a part of determining eligibility and recommendations. As assigned: post-release, may supervise those who are released with conditions of release on their bond; Coordinates services, monitors compliance with court orders, and recommends additional court action as necessary.

As assigned, verify compliance for mental health conditions, including making phone calls to various doctors or entities, confirming that the defendants are complying with conditions. Reviews daily jail population report to determine inmates who may qualify for release on personal bond; Identifies, screens, interviews and verifies information provided by defendants and processes defendants for release; prepares bond release forms for approval by the courts. Analyzes the jail population, conducting daily reports, data entry and other related duties as assigned.

Conducts other data entry and analysis as assigned; Coordinates with other departments or agencies to assure that assessment is successfully completed and any documentation properly managed. Conducts screening of defendants for mental health and issues referrals to sister agencies. Conducts risk and needs analysis and conducts a variety of assessments and/or provides drug alcohol screening; As assigned: may make home visits of persons under supervision on unscheduled basis or when necessary; As assigned: coordinates clients' participation in rehabilitative efforts and provides follow up; Collects urine samples from clients and administers breathalyzer tests, as necessary, in accordance with established department guidelines, and monitors electronic equipment of defendants; Works closely with Mexican Consulate in releasing Mexican nationals from the Detention Facility; Works in close collaboration with social agencies underlying client's welfare; May assist in the development and improvement of department procedures; Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations.; Attends and participates in meetings, trainings, orientations and information sessions; Stays abreast of new trends and innovations in the field; Maintains a positive team atmosphere and works well with others; participates in team building exercises and nurtures positive relationships with colleagues and coworkers; Maintains a high level of honesty, integrity and ethics both on and off duty, complying with all county and department policies; remains arrest-free and complies with local, state and federal laws or ordinances; Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations; Attends and participates in meetings, trainings, orientations and information sessions Stays abreast of new trends and innovations in the field; Maintains a positive team atmosphere and works well with others; participates in team building exercises and nurtures positive relationships with colleagues and coworkers; Maintains a high level of honesty, integrity and ethics both on and off duty, complying with all county and department policies; remains arrest-free and complies with local, state and federal laws or ordinances; Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations; Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills

Other Important Duties* Performs other related duties as assigned. Works weekends, graveyard, holidays and rotating shifts as scheduled. Acts as on-call officer in detention facility on rotating basis.

May be required to work a flexible schedule and more than 40 hours during the workweek. May assist in some limited supervision services as assigned, to include the collection or urine screens, breath analyzers, etc. May be assigned to assist in Electronic Monitoring services.

Travels to and from court, home visits, and other collateral travel with little or no notice. As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor Job Summary Summary of Position The Assessment Intake Officer assists the El Paso County courts and relevant stakeholders in determining the public safety risk, flight risk and indecency status of defendants. The incumbent provides El Paso stakeholders with accurate and thorough information to enhance bond decisions.

Additional Information Minimum Requirements: Knowledge, Skills, and Abilities Knowledge of: interviewing concepts, principles, practices and techniques; modern office administration; legal terminology; business management practices and principles, loan grant and housing financing, loan and mortgage procedures and credit evaluation methods; principles and practices of contract administration; public and private grant resources; PR bond requirements; the principles and practices of effective customer service; principles and practices of training; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products; community services and resources for this target population; social work in a corrections agency; casework and counseling principles; PR bond requirements; the principles and practices of effective customer service; principles and practices of training; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products. Skill/Ability to: Learn the organization, procedures and operating of the County department to which assigned; detail oriented; learn various criminal records programs; effectively administer grant agreements; perform word processing and data entry; perform routine clerical work including maintenance of appropriate records and preparations of general reports; verify and cross check files and data; utilize judgment in adapting and applying existing guidelines; communicate in an orderly manner; make sound and well-founded decisions in an expeditious manner; understand and apply Agency policies in determining eligibility; be able to defend self against danger when performing duties at all times have mobility within an office and detention facility environment; be able to visually identify clients; be able to handle high levels of stress; be able to rationally prioritize tasks and exercise independent judgment in making decisions and recommendations; be able to initiate and maintain legible documentation on continual basis; be able to plan and execute work both independently and as a team member; display an ability to prioritize and manage several tasks; display a high degree of self-motivation; understand report writing and statistics; time management; operate personal computer using standard office operating software and general office equipment; prepare and maintain records; maintain filing systems; communicate effectively both orally and in writing; be dependable; schedule, and train; to deal with the public courteously and effectively; establish and maintain cooperative and effective relationships with those contacted during the course of work; Pass a Criminal Background Check; Bilingual (English-Spanish) preferred; Each and every county position requires the following professional skills and abilities as key and necessary elements of performance: Demonstrate regular and reliable attendance; Work well with others and participate fully in a team-oriented environment; Interface with other employees and customers in a courteous and respectful manner; Maintain strict confidentiality; Project positive support of their department and all county organizations at all times; and, Maintain and enhance the County's commitment to customer service excellence Organizational Relationships Reports to: CJC Supervisor Directs: This is a non-supervisory position Other: Has frequent contact with individuals who are criminally accused but who have not yet gone to trial, Mexican Consulate, local, state and federal agencies social agencies, law enforcement agencies, general public, criminal courts and their staff and other county employees.