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Intake Officer Jobs in Ohio (NOW HIRING)

Security Officer Screening Intake Allied Universal ยฎ , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in ...

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Review and escalate complex or high-risk intake and conflicts matters to the General Counsel or Chief Legal Officer as appropriate, ensuring timely resolution and mitigation of business and ethical ...

Review and escalate complex or high-risk intake and conflicts matters to the General Counsel or Chief Legal Officer as appropriate, ensuring timely resolution and mitigation of business and ethical ...

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Intake Officer information

See Ohio salary details

$29.5K

$51.5K

$80.8K

How much do intake officer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for intake officer in Ohio is $51,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake officer, and why are they important?

To thrive as an Intake Officer, you need strong organizational skills, attention to detail, and a background in social services or administration, often supported by a relevant degree or experience. Familiarity with case management software, data entry systems, and client intake procedures is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Officers effectively interact with clients and colleagues. These skills ensure accurate information gathering, efficient processing, and a positive client experience during the intake process.

How do you become an intake officer?

To become an intake officer, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, organization, and assessment abilities, and some positions may require certification or training in specific areas such as crisis intervention or case management.

What is the difference between Intake Officer vs Case Coordinator?

AspectIntake OfficerCase Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social services or healthcareHigh school diploma; certifications in case management or social work are common
Work EnvironmentOffice settings, healthcare facilities, social service agenciesCommunity organizations, healthcare settings, social service agencies
Employer & Industry UsageGovernment agencies, healthcare providers, social service organizationsNonprofits, healthcare organizations, social service agencies
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualifications of Intake OfficersComparing case management tasks and responsibilities with Intake Officers

Intake Officers primarily handle initial client assessments and gather information to determine eligibility, while Case Coordinators manage ongoing case plans and support services. Both roles often require similar certifications and work in related environments, but their focus differs: Intake Officers focus on intake processes, whereas Case Coordinators oversee case progress.

What is an intake officer?

Intake Officers are professionals responsible for the initial assessment and processing of clients, applicants, or cases within organizations such as hospitals, social services, law enforcement, or immigration agencies. They gather essential information, verify documentation, and determine eligibility for services or further action. Intake Officers play a key role in ensuring that individuals receive appropriate support and that cases are handled efficiently from the very beginning. Their work often involves interviewing clients, maintaining records, and coordinating with other staff to facilitate smooth case management.

How does an intake officer typically collaborate with other departments during the client onboarding process?

Intake Officers regularly work closely with departments such as case management, legal, and administration to ensure a smooth onboarding experience for new clients. They gather essential documentation and information, then communicate relevant details to the appropriate teams to facilitate service delivery. This collaborative approach helps prevent delays, ensures compliance, and provides clients with timely support. Clear communication and organizational skills are crucial for Intake Officers to coordinate effectively across multiple teams.
Infographic showing various Intake Officer job openings in Ohio as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,468 per year, or $24.7 per hour.

$56K/yr

Full-time

Re-posted 22 days ago


Job description

Job Title: Intake Officer Department: Juvenile Justice Unit
Reports To: Juvenile Chief & Salary: $56,960
Professional Staff Coordinator
Location: Juvenile Justice Center Hours: 8:30 AM - 4:30 PM
9300 Quincy Avenue - 4th floor Monday - Friday
Cleveland, Ohio 44106
MINIMUM EDUCATION, TRAINING AND EXPERIENCE:
Associate's degree or equivalent with coursework in business, paralegal, or law enforcement or related field and three (3) years or more of administrative/clerical experience, or any equivalent combination of education, training, and experience. Proficiency in computer skills including Microsoft Windows and other Microsoft products (Word/Excel), and database experience.
FUNCTION:
Provides case management/legal clerical support to supervisors and prosecutors. Prepares incoming cases for prosecution by reviewing, retrieving evidence for, and electronically updating case information. Incorporates both electronically and manually submitted case information from police departments and various other agencies into the electronic case file. Prepares motions and provides legal clerical support to staff attorneys.
RESPONSIBILITIES:
  • Acts as a receptionist; assists and responds to requests for information from County employees and the public in person or by phone; staffs the front desk; interacts with court personnel, attorneys, and the general public; provides basic information on department and assigned program procedures or refers calls or visitors to appropriate personnel; accepts and receives deliveries and notifies recipients; sorts and distributes incoming and outgoing mail; verifies addresses.
  • Maintains legal files (both paper & electronic); prepares and sets up files, organizes documents, and files documents in designated order; retrieves/replaces files, and routes items needing immediate response to the appropriate party;
  • Prepares, types, proofreads and processes legal and administrative correspondence and documents;
  • Provides assistance to Assistant Prosecuting Attorneys (APAs) regarding various evidence requests such as Medical Examiner's Office requests, medical records, Journal Entries, subpoenas, EMS, 911 calls, and evidence data collection;
  • Adheres to legal document standards to ensure proper format and completeness for court acceptance; Performs case intake by evaluating submitted case materials and incorporating the information into the electronic case file;
  • Communicates with and/or serves as liaison between APAs, clients, coworkers, opposing counsel, court personnel, law enforcement agencies, various governmental agencies and the general public;
  • Inputs, retrieves, and updates information using computerized databases, obtains criminal histories by accessing the Law Enforcement Automated Database System;
  • Completes quality assurance review of court cases by verifying case information for accuracy and completeness and by researching and correcting discrepancies;
  • Attend meetings with Supervisors and APAs;
  • Monitors case workflows/tasks to ensure requested information is received on a timely basis.
  • May transcribe legal dictation, recorded interviews or phone calls;
  • Performs all other duties assigned, delegated or required of the Intake Officer as well as those prescribed by law;
  • Conducts business in accordance with federal statutes and guidelines, the Ohio Revised Code, and the Ohio Administrative Code.

APPLICATION PROCEDURE:
Upload a letter of interest including your e-mail address, resume, and three professional references via the online application process at:
http://prosecutor.applicantstack.com/x/openings
All materials must arrive no later than 10 AM on Friday, August 7, 2026.
Please do not e-mail your information. If you have any further questions about the application procedure please email: Jason J. Sobczyk, Director of Human Resources, at jsobczyk@prosecutor.cuyahogacounty.us
ALL JOB OFFERS ARE MADE WITH THE UNDERSTANDING THAT PROSPECTIVE EMPLOYEES PASS A DRUG TEST AND A CRIMINAL BACKGROUND INVESTIGATION PRIOR TO BEING HIRED.
Reasonable accommodation is available to all employees and applicants. If you have a disability that needs to be accommodated, please contact the Human Resources Department.
Equal Opportunity Employer; Smoke-free and Drug-free Workplace
Visit our website: http://prosecutor.cuyahogacounty.us/