1

Intake Officer Jobs (NOW HIRING)

Intake Officer - JDC

Columbia, SC · On-site

$40K - $50K/yr

The JDC Intake Officer is responsible for the secure, lawful, and orderly admission of youth at the assigned facility. This position ensures each youth is properly received, identified, searched ...

Intake Officer - JDC

Columbia, SC · On-site

$40K - $50K/yr

The JDC Intake Officer is responsible for the secure, lawful, and orderly admission of youth at the assigned facility. This position ensures each youth is properly received, identified, searched ...

Intake Officer - MEDC

Columbia, SC · On-site

$40K - $50K/yr

The MEDC Intake Officer is responsible for the secure, lawful, and orderly admission of youth at the assigned facility. This position ensures each youth is properly received, identified, searched ...

Intake Officer - MEDC

Columbia, SC · On-site

$40K - $50K/yr

The MEDC Intake Officer is responsible for the secure, lawful, and orderly admission of youth at the assigned facility. This position ensures each youth is properly received, identified, searched ...

Pretrial Officer (CJS II)

Agate, CO · On-site

$55K - $69K/yr

Continuous About the Position Douglas County, Colorado Pretrial Intake Officer (CJS II) Join the Douglas County Community Justice Services Team - Pretrial Officer (CJS II) Are you a recent Criminal ...

next page

Showing results 1-20

Intake Officer information

See salary details

$31K

$54.1K

$85K

How much do intake officer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for intake officer in the United States is $54,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Officer, and why are they important?

To thrive as an Intake Officer, you need strong organizational skills, attention to detail, and a background in social services or administration, often supported by a relevant degree or experience. Familiarity with case management software, data entry systems, and client intake procedures is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Officers effectively interact with clients and colleagues. These skills ensure accurate information gathering, efficient processing, and a positive client experience during the intake process.

What jobs can you no longer get with a DUI?

A DUI conviction can disqualify individuals from certain jobs that require driving, such as delivery drivers, truck drivers, or transportation roles, especially if the license is suspended or revoked. Many employers in safety-sensitive positions also conduct background checks and may exclude applicants with DUI records, particularly in fields like law enforcement, aviation, or jobs requiring security clearances.

What is the difference between Intake Officer vs Case Coordinator?

AspectIntake OfficerCase Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social services or healthcareHigh school diploma; certifications in case management or social work are common
Work EnvironmentOffice settings, healthcare facilities, social service agenciesCommunity organizations, healthcare settings, social service agencies
Employer & Industry UsageGovernment agencies, healthcare providers, social service organizationsNonprofits, healthcare organizations, social service agencies
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualifications of Intake OfficersComparing case management tasks and responsibilities with Intake Officers

Intake Officers primarily handle initial client assessments and gather information to determine eligibility, while Case Coordinators manage ongoing case plans and support services. Both roles often require similar certifications and work in related environments, but their focus differs: Intake Officers focus on intake processes, whereas Case Coordinators oversee case progress.

What are Intake Officers?

Intake Officers are professionals responsible for the initial assessment and processing of clients, applicants, or cases within organizations such as hospitals, social services, law enforcement, or immigration agencies. They gather essential information, verify documentation, and determine eligibility for services or further action. Intake Officers play a key role in ensuring that individuals receive appropriate support and that cases are handled efficiently from the very beginning. Their work often involves interviewing clients, maintaining records, and coordinating with other staff to facilitate smooth case management.

What skills do you need to be an intake specialist?

An intake specialist needs strong communication and interpersonal skills to gather information effectively and interact professionally with clients. Attention to detail, organizational abilities, and proficiency with data entry or case management software are also important for accurately documenting and managing cases. Additionally, problem-solving skills and the ability to handle sensitive information are essential in this role.

What is the role of an intake officer?

An intake officer is responsible for assessing and processing new clients or cases, gathering relevant information, and determining eligibility for services or programs. They often work in social services, healthcare, or legal settings, using communication and organizational skills to ensure smooth intake procedures.

How does an Intake Officer typically collaborate with other departments during the client onboarding process?

Intake Officers regularly work closely with departments such as case management, legal, and administration to ensure a smooth onboarding experience for new clients. They gather essential documentation and information, then communicate relevant details to the appropriate teams to facilitate service delivery. This collaborative approach helps prevent delays, ensures compliance, and provides clients with timely support. Clear communication and organizational skills are crucial for Intake Officers to coordinate effectively across multiple teams.

What is the easiest law enforcement job to get into?

The easiest law enforcement job to enter is often a community service officer or a civilian support role, which typically require less rigorous training and fewer qualifications than sworn officer positions. These roles may require a high school diploma or equivalent and sometimes basic background checks, making them more accessible for new applicants.
More about Intake Officer jobs
What cities are hiring for Intake Officer jobs? Cities with the most Intake Officer job openings:
What states have the most Intake Officer jobs? States with the most job openings for Intake Officer jobs include:
Infographic showing various Intake Officer job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,138 per year, or $26 per hour.
Intake Officer - JDC

Intake Officer - JDC

State of South Carolina

Columbia, SC • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


State Of South Carolina rating

7.7

Company rating: 7.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

25th of 50 rated states


Job description

Salary: $40,000.00 - $50,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 190412
Agency: Department of Juvenile Justice
Division: Security & Operations
Opening Date: 07/09/2026
Closing Date: 7/31/2026 5:00 PM Eastern
Residency Requirement: No
Class Code:: JD35
Normal Work Schedule:: Other
Normal Work Schedule (Other):: 12-hour shift varies. The schedule is based on agency needs.
Pay Grade: LAW01
Hiring Range - Min.: $47,682.00
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: You must apply online at www.careers.sc.gov. and follow your application status online.
Position Number:: 60031830, 60031888, 60031796, 60031895, 60031831, 60031838, 60031380, 60031339, 60031925, 60031927, 60034146 (190412)
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Join the South Carolina Department of Juvenile Justice as an Intake Officer!
Are you ready for an exciting, rewarding career where you can make a real difference in the lives of at-risk youth? Join the South Carolina Department of Juvenile Justice (SCDJJ) and help transform young lives while building a stronger, safer community.
NEW STARTING SALARY: $47,682
We are hiring Intake Officers to maintain safety and security at our Juvenile Detention Complex (JDC):
  • Juvenile Detention Complex (JDC): A centralized pre-trial detention facility serving juveniles from most of South Carolina's 46 counties.

Our Mission
The South Carolina Department of Juvenile Justice (SCDJJ) 's mission is to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.
Open to ALL experience levels.
Our comprehensive training program equips new officers with skills in communication, de-escalation, crisis intervention, defensive tactics, first aid, report writing, and more. You'll learn from experienced trainers who prepare you for a meaningful career in corrections and law enforcement.
Bonus Incentives
Our way of rewarding YOU for your commitment!
JOB PURPOSE:
The JDC Intake Officer is responsible for the secure, lawful, and orderly admission of youth at the assigned facility. This position ensures each youth is properly received, identified, searched, documented, and oriented in accordance with state laws, agency policies, and facility procedures. The Intake Officer plays a critical role in maintaining facility safety, safeguarding youth rights, and ensuring accurate intake records while coordinating with courts, law enforcement, medical staff, and other facility personnel to support appropriate placement and supervision decisions.
JOB RESPONSIBILITIES:
Facilitates the intake and release process for youth admitted to and discharged from the secure facility.
Ensures all admission, transfer, and release procedures are completed accurately and in accordance with agency policies and procedures.
Reviews, verifies, and processes intake documentation, court orders, legal records, and related paperwork to ensure compliance with agency policy and procedures.
Conducts intake screenings to identify immediate safety, security, medical, mental health, or special needs concerns; perform authorized youth searches (including body scanner, pat frisk, and strip searches) in accordance with agency policy; and coordinates referrals to appropriate facility staff and service providers.
Maintains accurate and confidential records of intake activities, youth information, property inventories, medications, and funds received; ensures all items are properly documented, secured, and accounted for in accordance with agency procedures.
Responds to and coordinates radio and phone communications, ensuring timely and accurate information flow.
Effectively observes, reports, and responds to security concerns while adhering to established facility policies and procedures.
Provides overall support to facility operations.
Perform other job-related duties and tasks as assigned by the supervisor to further support the agency's mission and values.
Minimum and Additional Requirements
STATE MINIMUM REQUIREMENTS:
A high school diploma or equivalent. Must be at least 21 years of age and have a valid driver's license.
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to learn state laws/institutional rules/regulations/requirements for the control of youth/Child Abuse Statutes.
Ability to learn the purpose/methods/practices of secure facilities.
Ability to learn various methods of instructing/handling/supervising youth in various activities.
Interpersonal skills, patience and both verbal and non-verbal communication skills.
Ability to exercise good judgment/initiative in a variety of situations.
Ability to build healthy relationships with youth and effectively communicate with them in order to promote respect and trust with them and manage challenging behaviors in a mature and professional way and in accordance with training.
Ability to establish/maintain satisfactory working relationships with fellow employees/families/general public.
Ability to maintain safety and security according to policy and training.
Ability to follow a daily schedule, be accountable to the facility processes, document events and activities, and supervise multiple youths effectively.
SPECIAL & ADDITIONAL REQUIREMENTS:
  • Certification and Training:
    • Must obtain certification in Continuing Law Enforcement Education (CLEE) within 90 days of employment.
    • Must achieve a minimum competency/proficiency exam score of 80% and demonstrate supervisory and teaching skills.
    • Training will include Behavioral Management techniques such as Primary Restraint and Take Down procedures, on the job functions but not limited to handcuffing (hands extended behind back), prone positions (flat on stomach and back), Kicks and Strike Motions, Joint Manipulations, bending at the waist and torque motions. Lifting hands above the head, repeated breathing (inhaling/exhaling) techniques for CPR/First Aid/AED. Kneel on knees (together and individually) unsupported.
  • Physical Demands:
    • This position requires mobility and physical capability, including bending, lifting, kneeling (individually or together), and engaging in torque motions.
    • Must respond to emergencies, including physically intervening and restraining youth in accordance with agency policy.
    • Must walk and stand for extended periods, sit in a desk chair for up to eight hours, and visually distinguish subjects up to 75 yards away.
    • Work may occur in extreme heat, cold, humidity, or inclement weather.
  • Work Schedule:
    • Required to work day, evening, night, weekend, and holiday shifts.
    • Must be available for mandatory overtime as needed to meet facility demands.
  • Environmental and Equipment Requirements:
    • Must maintain a valid state-issued driver's license and operate a motor vehicle safely.
    • Wear protective equipment during emergencies or as required by agency policy.
  • Job Duties Context:
    • Performs tasks related to the custody, control, transportation, or recapture of youth under the jurisdiction of the Department of Juvenile Justice.
    • Direct and indirect contact with youth is expected.
    • Training relevant to all job duties will be provided.
  • Supervision and Evaluation:
    • Operates under the general supervision of a direct supervisor who provides daily and monthly reviews and conducts annual performance evaluations.
    • Works independently on a limited basis while adhering to agency policies and guidelines.

Preferred Qualifications
PREFERRED AGENCY REQUIREMENTS:
Experience supervising, mentoring, or interacting with at-risk youth.
Additional Comments
The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes:
  • Public Service Loan Forgiveness Program
  • Employee Assistance Program (EAP)
  • Health, dental, and life insurance
  • 15 days annual (vacation) leave per year
  • 15 days of sick leave per year
  • 13 paid holidays
  • State retirement plans and deferred compensation programs
  • Discount Programs such as TicketatWork and WeSave

Applications are incomplete if you fail to answer all supplemental questions, education, and work history. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date.
You will be asked to provide a certified transcript if selected for a position requiring a degree. A background investigation will be conducted that may include but is not limited to, criminal records, driver's license, and child abuse registry prior to an offer of employment. Additionally, a medical examination and drug testing will be required. Please provide an explanation for any gaps in employment. A resume may be attached to your application but not substituted for completing the work history section of the application.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
I understand that I will accept an initial duty and workday/shift assignment, which may be changed to meet the needs of SCDJJ. If selected for this position, are you available to rotate shifts, i.e. nights, days, weekends, holidays, on-call?
  • Yes
  • No

02
I acknowledge that I have reviewed and understand the position requirements, training requirements and physical demands of this job. I agree that I can perform these duties with or without reasonable accommodation.
  • Yes
  • No

03
I understand that there will be at least a four-week initial training period for this position that will take place during the hours of 8:00am to 5:00pm. I also understand that once the initial training is completed, I will be assigned to 12 -hour shifts based on the needs of the agency.
  • Yes
  • No

04
Are you willing to undergo a background investigation that may include, but is not limited to, checks of criminal records, driver's license status, and the child abuse registry?
  • Yes
  • No

05
Are you willing to undergo a physical examination, medical evaluation, and drug screening as part of the hiring process?
  • Yes
  • No

06
Have you been convicted of a misdemeanor or felony criminal offense on or after your 17th birthday? You must disclose this information under "Agency-Wide Questions #1 & #2," regardless of how long ago the conviction occurred, unless the record has been legally expunged. This includes offenses such as fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. Minor traffic violations, such as speeding tickets or seatbelt violations, may be omitted.Please note: A criminal conviction does not automatically disqualify you from employment; each case is evaluated individually. However, failure to disclose convictions may be considered falsification of your application and could result in termination. It is your responsibility to know the contents of your criminal record. If you have questions about this requirement, please seek clarification before completing your application.If you have any misdemeanors or criminal offenses (felonies) to disclose, as described above, please provide details below. If not, please type "No" in the space provided.
07
I understand that the South Carolina Department of Juvenile Justice is an equal opportunity employer. SCDJJ does not discriminate in hiring, promotions, discharge, pay, fringe benefits, job training, classification, referral, or other employment aspects based on race, color,

What State Of South Carolina employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


State of South Carolina logo

About State of South Carolina

Sourced by ZipRecruiter

State of South Carolina is not a typical corporation, but the governing body of the US state of South Carolina, located in the capital city of Columbia. Its industry focuses on public administration, providing key essential services to ensure the efficient functioning of the state. These services range from public safety and environment protection to education, healthcare, and economic development. The state was founded in 1788, grounded in democratic principles meant to support the overall well-being of its citizenry. Its core values revolve around service, integrity, accountability, and transparency. The mission of the State of South Carolina is to improve the quality of life for all its people, with a focus on education advancement, economic growth, and improved healthcare.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Columbia, SC, US

Social media