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Intake Officer Jobs in Florida (NOW HIRING)

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Intake Officer information

See Florida salary details

$23.2K

$40.5K

$63.5K

How much do intake officer jobs pay per year?

As of Aug 28, 2026, the average yearly pay for intake officer in Florida is $40,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $47,100.00 per year, depending on experience, location, and employer.

What is an intake officer?

Intake Officers are professionals responsible for the initial assessment and processing of clients, applicants, or cases within organizations such as hospitals, social services, law enforcement, or immigration agencies. They gather essential information, verify documentation, and determine eligibility for services or further action. Intake Officers play a key role in ensuring that individuals receive appropriate support and that cases are handled efficiently from the very beginning. Their work often involves interviewing clients, maintaining records, and coordinating with other staff to facilitate smooth case management.

How does an intake officer typically collaborate with other departments during the client onboarding process?

Intake Officers regularly work closely with departments such as case management, legal, and administration to ensure a smooth onboarding experience for new clients. They gather essential documentation and information, then communicate relevant details to the appropriate teams to facilitate service delivery. This collaborative approach helps prevent delays, ensures compliance, and provides clients with timely support. Clear communication and organizational skills are crucial for Intake Officers to coordinate effectively across multiple teams.

What are the key skills and qualifications needed to thrive as an intake officer, and why are they important?

To thrive as an Intake Officer, you need strong organizational skills, attention to detail, and a background in social services or administration, often supported by a relevant degree or experience. Familiarity with case management software, data entry systems, and client intake procedures is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Officers effectively interact with clients and colleagues. These skills ensure accurate information gathering, efficient processing, and a positive client experience during the intake process.

What is the difference between Intake Officer vs Case Coordinator?

AspectIntake OfficerCase Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social services or healthcareHigh school diploma; certifications in case management or social work are common
Work EnvironmentOffice settings, healthcare facilities, social service agenciesCommunity organizations, healthcare settings, social service agencies
Employer & Industry UsageGovernment agencies, healthcare providers, social service organizationsNonprofits, healthcare organizations, social service agencies
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualifications of Intake OfficersComparing case management tasks and responsibilities with Intake Officers

Intake Officers primarily handle initial client assessments and gather information to determine eligibility, while Case Coordinators manage ongoing case plans and support services. Both roles often require similar certifications and work in related environments, but their focus differs: Intake Officers focus on intake processes, whereas Case Coordinators oversee case progress.

How do you become an intake officer?

To become an intake officer, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, organizational abilities, and familiarity with case management software; certifications in social services or related areas can also be beneficial. Entry often involves applying through job postings, completing interviews, and sometimes undergoing background checks or training programs.

What are popular job titles related to Intake Officer jobs in Florida?

For Intake Officer jobs in Florida, the most frequently searched job titles are:

Infographic showing various Intake Officer job openings in Florida as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $40,456 per year, or $19.4 per hour.

Chief Growth & Intake Officer (Remote) (Miami)

Miami, FL โ€ข On-site

Chamberlain Advisors
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

Full-time

Posted 27 days ago


Job description

Chamberlain Advisors is conducting an executive search for Certum Legal Solutions, a technology-forward legal services platform. The Chief Marketing & Intake Officer will own marketing and intake end to end, sitting atop lead generation and conversion so that one executive is accountable for the cost and quality of every acquired case.

This is a greenfield build with a Salesforce-centric stack. You will hire and develop a Director of Marketing, build a 24/7 multi-channel contact center within

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