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Intake Officer Jobs in Florida (NOW HIRING)

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Intake Officer information

See Florida salary details

$23.2K

$40.5K

$63.5K

How much do intake officer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for intake officer in Florida is $40,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $47,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake officer, and why are they important?

To thrive as an Intake Officer, you need strong organizational skills, attention to detail, and a background in social services or administration, often supported by a relevant degree or experience. Familiarity with case management software, data entry systems, and client intake procedures is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Officers effectively interact with clients and colleagues. These skills ensure accurate information gathering, efficient processing, and a positive client experience during the intake process.

How do you become an intake officer?

To become an intake officer, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, organization, and assessment abilities, and some positions may require certification or training in specific areas such as crisis intervention or case management.

What is the difference between Intake Officer vs Case Coordinator?

AspectIntake OfficerCase Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social services or healthcareHigh school diploma; certifications in case management or social work are common
Work EnvironmentOffice settings, healthcare facilities, social service agenciesCommunity organizations, healthcare settings, social service agencies
Employer & Industry UsageGovernment agencies, healthcare providers, social service organizationsNonprofits, healthcare organizations, social service agencies
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualifications of Intake OfficersComparing case management tasks and responsibilities with Intake Officers

Intake Officers primarily handle initial client assessments and gather information to determine eligibility, while Case Coordinators manage ongoing case plans and support services. Both roles often require similar certifications and work in related environments, but their focus differs: Intake Officers focus on intake processes, whereas Case Coordinators oversee case progress.

What is an intake officer?

Intake Officers are professionals responsible for the initial assessment and processing of clients, applicants, or cases within organizations such as hospitals, social services, law enforcement, or immigration agencies. They gather essential information, verify documentation, and determine eligibility for services or further action. Intake Officers play a key role in ensuring that individuals receive appropriate support and that cases are handled efficiently from the very beginning. Their work often involves interviewing clients, maintaining records, and coordinating with other staff to facilitate smooth case management.

How does an intake officer typically collaborate with other departments during the client onboarding process?

Intake Officers regularly work closely with departments such as case management, legal, and administration to ensure a smooth onboarding experience for new clients. They gather essential documentation and information, then communicate relevant details to the appropriate teams to facilitate service delivery. This collaborative approach helps prevent delays, ensures compliance, and provides clients with timely support. Clear communication and organizational skills are crucial for Intake Officers to coordinate effectively across multiple teams.
What are popular job titles related to Intake Officer jobs in Florida? For Intake Officer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Intake Officer jobs in Florida look for? The top searched job categories for Intake Officer jobs in Florida are:
Intake Officer jobs near you
Infographic showing various Intake Officer job openings in Florida as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $40,456 per year, or $19.4 per hour.

CORRECTIONAL PROBATION SENIOR OFFICER - 70018380

State of Florida

Gainesville, FL • On-site

$54K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

State Of Florida rating

6.6

Company rating: 6.6 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

47th of 50 rated states

Job description

Requisition No: 878848
Agency: Department of Corrections
Working Title: CORRECTIONAL PROBATION SENIOR OFFICER - 70018380
Pay Plan: Career Service
Position Number: 70018380
Salary: $54,202.72 (Minimum annually)
Posting Closing Date: 08/04/2026
Total Compensation Estimator Tool
FLORIDA DEPARTMENT OF CORRECTIONS
Facility: 08-0 Gainesville Main Probation and Parole
Probationary Correctional Probation Officers are encouraged to apply and may be considered for this advertisement.
This is an internal promotional opportunity only. Only current FDC employees will be considered.
Salary will be determined in accordance with current pay procedures.
Correctional Probation Senior Officer vacancy located at:
Gainesville Main Probation and Parole Office
Gainesville, Florida (Alachua County)
Employees interested in this promotional opportunity must apply for this vacancy using the People First system. No paper applications will be accepted.
Applications will be accepted electronically until 11:59 pm on the closing date.
Applicants are responsible for providing the following information on their applicant profile: current employment, previous employment, training, and education.
Incomplete profiles will not be considered.
DESCRIPTION
The incumbent in this position is responsible for supervising, surveilling and maintaining a specialized caseload consisting of youthful offenders, drug offender probation, community controlees, pre-trial intervention offenders, offender releases or any combination of the above. As workload demands require, this position may be required to supervise other types or classifications of offenders. The incumbent may also perform duties relating to the intake officer, court liaison officer, trainer and electronic monitoring device installer. This position may also direct and supervise a correctional probation officer at a probation and restitution center and may involve monitoring a residential treatment facility and being the on-site departmental representative supervising the program participants.
EXAMPLES OF WORK
Encourages and fosters offender compliance with the supervision order through guidance, goal setting, monitoring of offender behavior and supervision in the community.
Conducts field and office supervision visits via personal contact, collateral/community contacts, surveillance contacts, telephone contacts and electronic methods to ensure compliance with conditions of supervision and to provide assistance to offenders as appropriate.
Demonstrates sensitivity to public and victim needs, concerns and complaints and takes appropriate, prompt action as required.
Assesses and/or assists in assessing and identifying offender needs, treatment options, and supervision objectives and refers offenders as appropriate. Establishes and records structured treatment programs, client management classifications, pre-trial contracts and other programs designed to enhance offender improvement in areas of education, psychological counseling, social services, health education, vocational training, substance abuse and other areas of need and ensures adherence to these plans.
Utilizes information management system to develop offender payment plans for all monetary obligations ordered by the sentencing or releasing authority and enforces offender compliance with the payment plan. Maintains case records, in both electronic and hard copy, documenting the status of offender background, legal history, treatment and progress of the offender under supervision. Takes digitized photographs of offenders for placement on web site.
Conducts pre-sentence, pre-trial, post-sentence, interstate compact, sentencing guidelines and other required investigations on offenders. Makes recommendations on offenders under supervision or pending disposition to the sentencing or releasing authorities regarding continued supervision, revocation, diversion and incarceration.
Exhibits appropriate demeanor and knowledge as a representative of department. Attends hearings or appears as a witness in any proceedings before a sentencing or releasing authority making determinations regarding offenders under supervision. Reports non-compliance with order of supervision to sentencing or releasing authority and prepares violation and other required reports, forwarding them to appropriate sentencing or releasing authority.
Maintains liaison with the judiciary, prosecutors, public defenders, law enforcement, treatment providers, non-profit service agencies, governmental agencies, other facilities, offices and bureaus of the department and other criminal justice representatives. Develops partnerships with local law enforcement to foster public safety.
Conducts individual and group counseling of an informal and formal nature for offenders as needed. Interviews offenders to obtain information relating to supervision or investigation.
Monitors and tests offenders for the use of controlled substances and alcohol as directed by the sentencing or releasing authority or as necessary for the protection of the community.
Develops and maintains contact with resources suitable for placement of offenders in public service assignments as directed by the sentencing or releasing authority.
Conducts searches and makes arrests of offenders under supervision. Installs and maintains electronic/radio equipment, including global positioning satellite systems, utilized to monitor offenders and interprets data collected for the purpose of documenting compliance with supervision conditions.
Handles administrative duties and assists supervisors in supervisor's absence as assigned. Serves on teams or committees and task forces to study issues, solve problems, refine existing practices, develop new programs or procedures or implement new policies. Attends and delivers training relating to the duties and responsibilities of the job and for career development. May act as the day-to-day training officer for a correctional probation officer.
ESSENTIAL/ENTRY LEVEL KSA's:
Ability to work independently and/or under stressful conditions.
Ability to communicate effectively.
FULL PERFORMANCE LEVEL KSA's:
Knowledge of techniques for advising, interviewing, and counseling.
Ability to review and analyze data.
Ability to assist offenders in solving problems.
Ability to conduct investigations.
Ability to apply laws, rules, regulations, policies and procedures.
Ability to plan, organize and coordinate work assignments.
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS
Certified in accordance with Florida Statutes 943.13.
Bachelor's degree from an accredited college or university.
All employees in the correctional probation officer classes shall be required to possess a valid driver's license as a condition of employment in accordance with 33-208.402, Florida Administrative Code and Section 322.03(3) Florida Statutes.
If you have any questions regarding this vacancy, please contact SSU Promotions at (850) 717-3439.
If you are experiencing technical difficulties applying online, please contact the People First Service Center at 1-877-562-7287.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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