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Intake Manager Jobs in Decatur, GA (NOW HIRING)

ANGEL OAK COMPANIES

Collateral Intake Spec.

Atlanta, GA · On-site

$17 - $22.75/hr

Join Angel Oak Mortgage Solutions LLC as a Collateral Intake Specialist and play a key role in ... The ideal candidate is highly organized, detail oriented, and comfortable managing multiple ...

Romano At Law

Be Seen First

Social Security Disability Intake Specialist

Atlanta, GA · Remote

$18/hr

This position requires strong communication skills, organization, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities * Conduct detailed intake calls with ...

Freeman Mathis & Gary

Legal Intake Specialist

Atlanta, GA

$17 - $22.75/hr

Legal Intake Specialist Freeman Mathis and Gary, LLP is a rapidly growing, national specialty ... Ability to multi-task, prioritize and effectively manage a busy desk * Proficiency in data entry ...

KabaFusion

National Intake Trainer (Acute)

Marietta, GA · On-site

$34.40K - $39.40K/yr

Works directly with managers to determine training needs and schedule training sessions. * Create all standardized intake training processes to streamline workflow which include intake forms, power ...

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Intake Manager information

See Decatur, GA salary details

$34.7K

$65.4K

$106.9K

How much do intake manager jobs pay per year?

As of May 31, 2026, the average yearly pay for intake manager in Decatur, GA is $65,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What Does an Intake Manager Do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Decatur, GA? The most popular types of Intake jobs in Decatur, GA are:
What are popular job titles related to Intake Manager jobs in Decatur, GA? For Intake Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Decatur, GA look for? The top searched job categories for Intake Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Intake Manager jobs? Cities near Decatur, GA with the most Intake Manager job openings:
Intake Manager jobs near you

Intake Coordinator - Multi-Program Services

Positive Care

Stockbridge, GA • On-site

$15.25 - $21/hr

Part-time

Posted 3 days ago

Job description

Company Description
Positive Care is a nonprofit organization our corporate office is located in Stockbridge, Georgia. The company has existed for nearly two decades and has experienced increased growth year after year. We operate three separate service programs serving individuals with developmental disabilities, veterans, and housing and stabilization programs. At our foundation, we are a company that thrives off three essential pillars: Compassion, Integrity, Loyalty, and Commitment.
We pride ourselves on providing a culture for our employees to thrive and meet their personal and professional goals. Our employees are allowed to demonstrate their leadership qualities and ingenuity.
Job Description
Position Summary
The Intake Coordinator serves as the primary point of entry for clients seeking services across all organizational programs. This position is responsible for conducting initial screenings, processing referrals, coordinating intake appointments, verifying documentation, and ensuring timely enrollment into appropriate programs and services.
The Intake Coordinator provides professional and compassionate support to clients while ensuring accurate documentation, efficient program access, and compliance with organizational and funding requirements.
Essential Duties and Responsibilities
Intake & Enrollment Coordination
  • Receive and process referrals from community partners, agencies, hospitals, and self-referrals.
  • Conduct initial screenings and intake assessments to determine eligibility and service needs.
  • Coordinate intake appointments, orientations, and enrollment activities.
  • Collect, review, and verify required client documentation.
  • Ensure clients are connected to the appropriate programs and services.

Client Communication & Support
  • Serve as the primary contact for new client inquiries and referrals.
  • Provide information regarding available programs, services, and eligibility requirements.
  • Assist clients with completing intake forms, applications, and required paperwork.
  • Maintain professional, compassionate, and trauma-informed communication with clients and families.

Documentation & Data Management
  • Maintain accurate intake records and client documentation.
  • Enter and update client information in organizational databases, HMIS, or case management systems.
  • Ensure compliance with program policies, confidentiality requirements, and documentation standards.
  • Track referral status, enrollment activity, and intake outcomes.

Coordination & Administrative Support
  • Communicate with program staff regarding referrals, enrollment status, and service coordination.
  • Assist with waitlist management and referral follow-up activities.
  • Support audits, reporting requirements, and quality assurance activities.
  • Participate in outreach events and community engagement efforts as needed.

Program Support
  • Assist with general administrative support functions related to program operations.
  • Maintain organized intake files and program records.
  • Attend staff meetings, trainings, and professional development activities.
  • Perform additional duties as assigned.

Qualifications
Minimum Qualifications
  • High school diploma or GED required; Associate's or Bachelor's degree preferred in Human Services, Business Administration, Healthcare Administration, or related field.
  • Minimum of 1-2 years of experience in intake coordination, customer service, healthcare, nonprofit services, or administrative support preferred.
  • Strong communication and organizational skills.
  • Experience working with diverse populations preferred.
  • Ability to maintain confidentiality and professionalism.
  • Proficiency in Microsoft Office, Google Workspace, and data entry systems.
  • Ability to multitask and work in a fast-paced environment.

Preferred Qualifications
  • Experience with HMIS, ClientTrack, CaseWorthy, or electronic intake systems.
  • Knowledge of community resources, housing programs, or supportive service systems.
  • Experience working with vulnerable populations or underserved communities.
  • Bilingual abilities are a plus.

Knowledge, Skills, and Abilities
  • Excellent customer service and communication skills.
  • Strong attention to detail and documentation accuracy.
  • Ability to prioritize tasks and manage multiple referrals simultaneously.
  • Ability to work collaboratively with staff and community partners.
  • Commitment to trauma-informed and client-centered service delivery.
  • Ability to maintain professionalism in stressful or high-volume situations.

Additional Information
Positive Care Personal Care Homes, Inc. is an Equal Opportunity Employer committed to providing inclusive, equitable, and compassionate services to the communities we serve
All your information will be kept confidential according to EEO guidelines.

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