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Intake Manager Jobs in Minnesota (NOW HIRING)

SEMMCHRA

Rental Housing Intake Specialist

Wabasha, MN · On-site

Rental Housing Intake Specialist City Wabasha Office State Minnesota Telecommute No Department ... Expedites file workflows for multiple Property Managers to ensure team-wide operational standards ...

SEMMCHRA

Rental Housing Intake Specialist

Wabasha, MN · On-site

Rental Housing Intake Specialist City Wabasha Office State Minnesota Telecommute No Department ... Expedites file workflows for multiple Property Managers to ensure team-wide operational standards ...

Help At Home

Intake Client Associate

Saint Paul, MN · On-site

$21 - $24/hr

We're seeking a Intake Client Associate who is passionate about making a difference and driving ... Acquire, retain, and monitor key relationships with Case Managers for contribution towards meeting ...

Mn Adult & Teen Challenge

Admissions Manager

Buffalo, MN · On-site

$48K - $54K/yr

This role ensures timely processes of applications, coordinates the intake process, and serves as a primary point of contact for prospective families and referral partners. The Admissions Manager ...

Vomela

Enterprise PMO Manager

Saint Paul, MN · On-site +1

$140/hr

Strategic Planning & Intake Management: Define the portfolio vision and scope, evaluate and select projects based on strategic fit, ROI, and organizational priorities. Ensure clear evaluation ...

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Intake Manager information

See Minnesota salary details

$34.8K

$65.6K

$107.2K

How much do intake manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for intake manager in Minnesota is $65,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $77,400.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Minnesota?

The most popular types of Intake jobs in Minnesota are:

What are popular job titles related to Intake Manager jobs in Minnesota?

For Intake Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Minnesota look for?

The top searched job categories for Intake Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Intake Manager jobs?

Cities in Minnesota with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $65,566 per year, or $31.5 per hour.

Therapy Intake Referral Coordinator - Twin Cities Orthopedics

Twin Cities Orthopedics

MN • On-site, Remote

$18.77 - $27.82/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Twin Cities Orthopedics rating

8.3

Company rating: 8.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

40th of 898 rated healthcare providers

Job description

The Therapy Intake & Referral Specialist is responsible for coordinating all aspects of the patient onboarding process, including referral processing, patient registration, and scheduling of therapy services. This is a remote eligible, hybrid position in which the Therapy Intake & Referral Specialist will be required to take inbound calls and handle inbound referrals. The workload between the two responsibilities will be at the discretion of the manager and is subject to change depending on coverage needs. As the first point of contact for patients, this role delivers excellent customer service, supports timely access to care, and collaborates with patients, providers, and internal teams to ensure an efficient and positive therapy care experience.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
This is a full-time position working varying hours Monday-Friday between 7:00am-7:00pm.
Essential Job Functions:
  • Serve as the first point of contact for patients, providing exceptional customer service through inbound and outbound calls, text messaging, and other patient communication channels.
  • Coordinate and manage patient intake, registration, referral processing, and scheduling activities within the practice management system.
  • Accurately create and maintain patient accounts, ensuring demographic, insurance, and referral information is complete and up to date.
  • Schedule new and existing patient appointments efficiently while adhering to established scheduling guidelines and procedures.
  • Communicate relevant appointment and care information to patients, including scheduling details, check-in requirements, directions, referral requirements, and financial responsibilities.
  • Verify, document, and maintain patient insurance information and apply knowledge of payer requirements, health plan networks, and authorization processes as applicable.
  • Monitor and manage assigned work queues, reports, scheduling modules, and other workflow tools to support timely patient access and service delivery.
  • Respond promptly to patient, provider, and staff inquiries, ensuring accurate information exchange and effective resolution of issues.
  • Maintain a high level of accuracy, attention to detail, and consistency in patient documentation and communications while adhering to organizational standards and protocols.
  • Communicate professionally and effectively, both verbally and in writing, with patients, providers, staff, and external partners.
  • Protect patient confidentiality and comply with all HIPAA, PHI, and organizational privacy and security requirements.
  • Perform other duties and responsibilities as assigned.
  • Work independently with minimal supervision.
  • Other duties as assigned.

Education and Experience:
  • High school diploma, GED, or equivalent required.
  • Minimum of one year of customer service experience required; healthcare customer service experience preferred.
  • Previous experience in a healthcare setting involving patient registration, intake, referral coordination, appointment scheduling, or medical office operations preferred.
  • Experience working in a call center or high-volume patient contact environment preferred.
  • Proficiency with Microsoft Office applications, including Word, Outlook, and Excel.
  • Strong written and verbal communication skills with the ability to communicate professionally and accurately with patients, providers, and staff.
  • Experience with electronic medical records (EMR) and/or practice management systems preferred.

Benefits & Compensation:
  • Actual starting pay will vary based on education, skills, and experience.
  • We offer a comprehensive benefits package - to learn more click here.
    • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
    • All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
  • A sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.

Working Conditions:
  • Ability to sit for extended periods (up to 8 or more hours per day).
  • Frequent use of hands and fingers for typing, writing, and handling documents.
  • Occasional standing, walking, bending, or reaching within the office environment.
  • Ability to lift and carry office supplies or files weighing up to 20 pounds.
  • Visual acuity to read electronic and paper documents.
  • Auditory ability to participate in phone or video calls clearly.
  • Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Essential Requirements:
Ability to:
  • Comply with company policies, procedures, practices, and business ethics guidelines.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
  • Demonstrate prompt and reliable attendance.
  • Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
  • Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes
  • Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
  • We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
  • Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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