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Insurance Tpa Jobs in Indiana (NOW HIRING)

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to ... Monitor TPA Service Level Agreement (SLA) performance and oversee pending and failed transaction ...

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Effectively communicate results to management, the insured, and TPA * Work with internal customers on data governance * Make recommendations on claim best practices and loss mitigation REQUIREMENTS

A wide range of health insurance options including medical, dental and vision * A strong salary and ... Current TPA, Broker and 3rd Party Vendor Accounts: * Work strategically with the team (including ...

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Insurance Tpa information

What is an Insurance TPA job?

An Insurance TPA (Third-Party Administrator) job involves managing claims processing, policy administration, and customer support on behalf of insurance companies. TPAs act as intermediaries between insurers, policyholders, and healthcare providers, ensuring smooth claim settlements and compliance with regulations. Responsibilities may include verifying claims, coordinating with medical professionals, and handling customer inquiries. This role requires strong analytical skills, attention to detail, and knowledge of insurance policies and procedures.

What is the typical work environment and team structure for an Insurance TPA position?

Insurance TPA professionals typically work in office environments, either within specialized administrative firms or large insurance providers, and often operate in teams alongside claims processors, customer service representatives, and compliance specialists. Collaborating closely with insurers, policyholders, healthcare providers, and regulatory bodies is a key part of the role. Daily responsibilities may include reviewing claims, processing documentation, responding to inquiries, and coordinating case management. Teamwork and clear communication are vital, as TPAs are expected to ensure smooth claims resolution and deliver high-quality service. Many companies also offer career growth opportunities into supervisory or client management roles as you gain experience and expertise.

What are the key skills and qualifications needed to thrive in the Insurance Tpa position, and why are they important?

To excel as an Insurance TPA (Third-Party Administrator), a strong understanding of insurance processes, claims adjudication, and regulatory compliance is essential, often supported by a degree in business, finance, or a similar field. Familiarity with claims management systems, industry-standard software (such as TPA-specific platforms), and relevant certifications like Health Insurance TPA certification are highly valued. Excellent organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities help professionals stand out. These competencies are crucial for ensuring accurate and timely claims processing, building client trust, and maintaining compliance in a dynamic insurance environment.

What are the most commonly searched types of Insurance Tpa jobs in Indiana? The most popular types of Insurance Tpa jobs in Indiana are:
What are popular job titles related to Insurance Tpa jobs in Indiana? For Insurance Tpa jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Tpa jobs in Indiana look for? The top searched job categories for Insurance Tpa jobs in Indiana are:
Infographic showing various Insurance Tpa job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution.
TPA Operations Business Analyst

TPA Operations Business Analyst

Group1001

Zionsville, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New


Group1001 rating

9.5

Company rating: 9.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

9th of 281 rated insurance


Job description

Group 1001is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.

Why This Role Matters:

TheBusiness OperationsAnalyst will manage multiple aspects of operational oversight of Group1001's blocksof business managed byourThird-PartyAdministrators(TPA). This role is critical to ensuring financial accuracy, operational integrity, and adherence to service level agreements. The analyst will serve as a key liaison between Group1001 and the TPAs,ensuringall reconciliation activities, transaction monitoring, and reporting are executed accurately andtimely. The successful candidate will bring a strong analytical mindset, attention to detail, and the ability to collaborate effectively across teams to drive operational excellence.


How You'll Contribute:

  • Perform suspense and gain/loss reconciliation,identifyingand resolving discrepancies, conducting root cause analysis of variances, and ensuringaccuratefinancial reporting internally and with TPAs.
  • Maintain daily queue hygiene and perform monthly operational process reviews, prioritizing work, ensuringtimelyresolution of outstanding items, andidentifyingtrends, gaps, and opportunities for improvement.
  • PartnerwiththeOperational Excellenceteamand OpsLeadership toreview andshepherd guideline changesthroughtheinternal and TPA processes,ensuring alignmentwith industryand compliance standards.
  • Monitor TPA Service Level Agreement (SLA) performance and oversee pending and failed transaction monitoring, tracking key metrics, escalating issues as needed, partnering with the TPA to investigate, resolve, and prevent recurrence, and collaborating with the Data team to create controls leveraging our data warehouse.
  • Conduct ad-hoc reporting and analysisto support business decisions, audits, and operational reviews.
  • Drive business process alignment between Group1001 and the TPA, ensuring consistent execution of standard operating procedures andidentifyingautomation opportunities.
  • Serve as a liaison between Group1001's internal Operations team and the TPA's Operations and Technology team,acting as avoice of theprocess to ensurebusinessneeds are clearlytranslated into the TPAsystem and processimplementations- validating thatTPA technologychanges,configurations,andprocessupdates fullymeetGroup1001'soperationaland business requirementsbefore, during, andafterdeployment.
  • Support the rollout of new TPA processes, spanning both business process redesign and technology-enabled improvements such as automation, system enhancements, and workflow optimization.
  • Partner with internal stakeholders(Operations, Finance, Compliance, IT, Data, Distribution) to address operational issues and implement improvements.
  • Document findings, prepare control reports, and support audit and compliance activitiesby presenting insights to executive leadership and providing reconciliation evidence and operational documentation.

What We're Looking For:

  • Bachelor's degree in Finance, Accounting, Business Administration, ora relatedfield.
  • 3+ years of experience in operations, reconciliation, business analysis, or a related role within financial services or insurance.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Proficiencyin Microsoft Excel (pivot tables, VLOOKUP, advanced formulas) and reporting tools.
  • ExperiencemonitoringSLAs and managing third-party vendor relationships.
  • Excellent written and verbal communication skills.
  • Working understanding of operational technologies and systems used to support business needs.
  • Demonstrated experience partnering withOperations, Technology, and TPA teamsto implement process and system changes.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

  • Deep understanding of annuity operations, including policy administration, premium processing, surrenders, withdrawals, and death claims.
  • Prior experience in a business analysis role, including requirements gathering, process mapping, and stakeholder management.
  • Experience working with Third Party Administrators (TPAs) in the insurance industry.
  • Familiarity with policy administration systems and reconciliation platforms.
  • Knowledge of regulatory and compliance requirements inthe lifeinsurance and annuity space.
  • Experience with data visualization or BI tools (e.g.,Sigma, Power BI, Snowflake).

Key Competencies

  • Analytical thinking
  • Attention to detail
  • Collaboration and partnership
  • Accountability and ownership
  • Process orientation
  • Effective communication

Benefits Highlights:

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.


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