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Insurance Program Manager Jobs in Springfield, MA

ServiceNet

Program Director

Chicopee, MA · On-site

$50K - $52K/yr

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training ... Manage individual financial needs and reporting. * Participate in a rotating 24-hour on-call ...

ServiceNet

Program Director

Belchertown, MA · On-site

$50K - $52K/yr

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training ... Manage individual financial needs and reporting. * Participate in a rotating 24-hour on-call ...

ServiceNet

Program Director

Wilbraham, MA

$50K - $52K/yr

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training ... Manage individual financial needs and reporting. * Participate in a rotating 24-hour on-call ...

ServiceNet

Program Director

Amherst, MA

$50K - $52K/yr

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training ... Manage individual financial needs and reporting. * Participate in a rotating 24-hour on-call ...

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Insurance Program Manager information

See Springfield, MA salary details

$38.4K

$107.1K

$156.4K

How much do insurance program manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for insurance program manager in Springfield, MA is $107,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Program Manager vs Insurance Underwriter?

AspectInsurance Program ManagerInsurance Underwriter
CredentialsTypically requires a bachelor’s degree in business, finance, or related field; professional certifications like CPCU or ARM are commonRequires a bachelor’s degree in finance, economics, or related field; certifications like CPCU or AINS are often preferred
Work EnvironmentManages insurance programs, collaborates with teams, and oversees policy developmentEvaluates risks, reviews applications, and determines policy terms and pricing
Employer & Industry UsageUsed in insurance companies, brokers, and agencies for program oversightFound in insurance companies, underwriting firms, and brokers for risk assessment

The Insurance Program Manager focuses on managing and coordinating insurance programs, ensuring they meet business goals. In contrast, the Insurance Underwriter evaluates individual risks to determine policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and focus areas.

What are some common challenges faced by Insurance Program Managers, and how can they be addressed?

Insurance Program Managers often encounter challenges such as balancing regulatory compliance with client needs, coordinating between multiple stakeholders, and adapting to changes in industry regulations. To address these, it is important to stay current with regulatory updates, foster strong communication channels among internal teams and external partners, and develop robust project management practices. Building relationships with underwriters, brokers, and clients can also help streamline processes and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an Insurance Program Manager, and why are they important?

To thrive as an Insurance Program Manager, you need expertise in insurance products, risk assessment, and program management, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, regulatory compliance systems, and project management tools is often required, and certifications like CPCU or ARM are advantageous. Exceptional leadership, analytical thinking, and strong communication skills set top performers apart in this role. These skills and qualifications are crucial to effectively oversee insurance programs, ensure compliance, minimize risk, and deliver value to clients and stakeholders.

What jobs make $3,000 a month without a degree?

Insurance Program Managers typically require a degree and experience, but entry-level roles in sales, customer service, or administrative positions can sometimes pay around $3,000 monthly without a degree. Skilled trades such as electricians or HVAC technicians may also reach this income level with experience and certifications. These jobs often rely on on-the-job training, certifications, or apprenticeships rather than formal degrees.

What does an insurance program manager do?

An insurance program manager oversees the development, implementation, and management of insurance programs within an organization. They coordinate with underwriters, vendors, and internal teams to ensure compliance, manage budgets, and optimize risk coverage, often using project management skills and industry knowledge. The role typically requires strong communication, organizational skills, and relevant certifications such as CPCU or ARM.
What are popular job titles related to Insurance Program Manager jobs in Springfield, MA? For Insurance Program Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Program Manager jobs in Springfield, MA look for? The top searched job categories for Insurance Program Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Program Manager jobs? Cities near Springfield, MA with the most Insurance Program Manager job openings:
Insurance Program Manager jobs near you
Salesforce Analytics Program Manager

Salesforce Analytics Program Manager

Massachusetts Mutual Life Insurance Company (MassMutual)

Springfield, MA • On-site

Full-time

Posted 14 days ago

MassMutual rating

8.1

Company rating: 8.1 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

132nd of 260 rated insurance

Job description

The Opportunity
As a Program Manager, you'll ensure strong alignment between business platforms and the needs of the Data Strategy, Business Intelligence, Reporting & Analytics (BIRA) organization. By working in close partnership with platform Product Owners and cross-functional stakeholders, this role provides visibility into platform changes, data structures, workflows, and reporting dependencies, helping ensure analytics outcomes remain reliable, consistent, and aligned to business priorities.
The Team
The Data Reporting, Business Intelligence, Reporting & Analytics (BIRA) team enables Operations and key business partners across MassMutual by providing actionable insights to inform both strategic initiatives and operational decisions. Through industry leading tools, we empower all levels of the organization via analytics, reporting, data management, visualization and business technology, to name a few areas. In short, we consult with leaders on business intelligence needs and represent it in 'business speak' with powerful visualizations to enable advisor centricity, business performance and align associate activity metrics. On any given day, this could mean sourcing and structuring internal data, integrating third party data, deriving analytical insight, creating leading/lagging indicators or guiding data literacy to engage users in data driven decisioning across their teams. We are business people first, but we understand technology, coding, modeling and bring that together so we can guide strategy with analytics.
The Impact:
  • Serve as a program manager ensuring business platforms are aligned to BIRA's data strategy, reporting standards, and evolving business needs, enabling leaders to maintain strong, proactive connections between platforms and analytics outcomes. This role will represent our Data Strategy and BIRA as a key connection point with the new Product Owner team that oversees the strategic direction of key business tools including Salesforce and Genesys. Further, this person will be BIRA liaison with Clarity PPM.
  • Establish and sustain structured communication loops across BIRA teams, Product Owners, and Initiative Managers, ensuring visibility into decisions, timelines, migrations, and decommissions-and translating inputs from all groups into clear downstream impacts for analytics and reporting.
  • Identify risks, gaps, and inconsistencies in data availability, quality, structure, or integration, and drive mitigation plans in partnership with Product Owners, Initiative Managers, and technical teams.
  • Maintain an ongoing understanding of platform roadmaps, release cycles, and upcoming enhancements; serve as BIRA's representative in platform planning, translating changes into impacts, risks, dependencies, and requirements, and partnering with BIRA portfolio program management function to align on prioritization. Actively ensure Product Owners understand analytics implications while consistently communicating BIRA updates, priorities, and constraints.
  • Maintain visibility into analytics assets and data dependencies across platforms, including dashboards, reports, automations, data flows, workflows, and metric definitions, in order to understand connections and downstream impacts across BIRA-hosted assets and platform-embedded reporting.
  • Partner closely with Data Stewardship to ensure shared metric definitions, aligned personas, and consistent business logic across BIRA dashboards, Salesforce reporting, and other consuming systems.
  • Serve as the BIRA liaison to drive alignment on time tracking, productivity, and capacity data across Clarity and related tools, ensuring the right data is defined, governed, and integrated into a cohesive analytics strategy in tandem with
  • Provide initiative management for Salesforce or Clarity related efforts where BIRA plays a critical role, coordinating closely with Initiative Manager(s) leading platform decommissions, migrations, or modernization efforts.
  • Working closely with OPMO and Product Owners, ensure BIRA is proactively engaged-rather than reactively notified-in platform changes that may affect analytics, reporting, or data integrity.

The Minimum Qualifications
  • High School Diploma
  • 5+ years in program management, business systems ownership, or data/analytics platform governance.
  • 2+ years of experience with enterprise business or data platforms (such as Salesforce, Clarity PPM, or comparable systems), with demonstrated experience documenting analytics, reporting, or data needs.

The Ideal Qualifications
  • Experience with Tableau or other enterprise BI visualization tools.
  • Familiarity with data governance principles, metric definitions, and enterprise reporting structures.
  • A highly adaptable professional who demonstrates both depth and breadth of knowledge across all aspects of BIRA, with the ability to connect details to the broader organizational context.
  • Strong understanding of data, reporting dependencies, and how platform changes affect analytics ecosystems.
  • Proven ability to coordinate and build alignment across diverse business and technology organizations.
  • Excellent communication, documentation, and stakeholder management skills.

What to Expect as Part of MassMutual and the Team
  • Regular meetings with the Program Management & Alignment team within BIRA.
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-SB1
Salary Range:
$99,800-$131,000
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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