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Program Integrity Director Jobs in Springfield, MA

ServiceNet

CBDS Program Director

Springfield, MA · On-site

$50K - $52K/yr

Tuition assistance Program Director (Work Crew Community-Based Day Supports) Location: Springfield ... Ensure Clinical Quality & Data Integrity - Collect, review, and maintain accurate behavioral data ...

Aviva West Hartford

Director of Sales

West Hartford, CT · On-site

$65K - $74K/yr

... integrity and discretion in the care of residents and in handling their health information ... Employee Referral Program * Company Paid Life Insurance * Pet Insurance available * Company ...

Oscar Health

Associate Director, Tax

Hartford, CT · Remote

$180K - $236K/yr

You are also eligible for employee benefits, participation in Oscar's unlimited vacation program ... Ensure integrity of tax accounting and compliance results using technology solutions, partnering ...

Green Thumb

Director, Site Operations

Holyoke, MA · On-site

$150K - $190K/yr

Implement and maintain wholesale facility and equipment preventative maintenance program; replace ... Operates with a high level of professionalism and integrity, including dealing with confidential ...

Green Thumb

Director, Site Operations

Holyoke, MA · On-site

Implement and maintain wholesale facility and equipment preventative maintenance program; replace ... Operates with a high level of professionalism and integrity, including dealing with confidential ...

CareOne

Assistant Director of Nursing

Northampton, MA · On-site

$112K - $125K/yr

Along with the Director of Nursing, promote positive employee relations, strong customer service ... Ensure Integrity of educational programs offered within the facility. * Staff Development

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All JobsProgram Integrity Director JobsProgram Integrity Director Jobs in Springfield, MA

Program Integrity Director information

See Springfield, MA salary details

$29.4K

$77.9K

$136.5K

How much do program integrity director jobs pay per year?

As of Jun 17, 2026, the average yearly pay for program integrity director in Springfield, MA is $77,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $92,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Integrity Director, and why are they important?

To thrive as a Program Integrity Director, you need expertise in compliance, risk management, regulatory analysis, and a relevant degree such as in business administration, public policy, or law. Familiarity with data analytics tools, case management systems, and certifications like Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA) are often important. Strong leadership, ethical judgment, and effective communication skills are crucial for building trust and guiding teams through complex investigations. These skills ensure the organization maintains regulatory compliance, prevents fraud, and promotes operational transparency.

What is the difference between Program Integrity Director vs Claims Manager?

AspectProgram Integrity DirectorClaims Manager
Required CredentialsBachelor's degree, certifications in healthcare compliance or auditingBachelor's degree, experience in claims processing or insurance
Work EnvironmentHealthcare or insurance organizations, compliance departmentsInsurance companies, healthcare payers, claims processing units
Employer & Industry UsageUsed in healthcare, government programs, insurance sectorsPrimarily in insurance companies and healthcare payers

The Program Integrity Director focuses on ensuring compliance, preventing fraud, and maintaining program integrity within healthcare or insurance organizations. In contrast, Claims Managers oversee the processing and adjudication of insurance claims. While both roles require knowledge of healthcare or insurance operations, the Program Integrity Director emphasizes compliance and fraud prevention, whereas the Claims Manager concentrates on claims processing efficiency and accuracy.

What are Program Integrity Directors?

Program Integrity Directors are responsible for overseeing and ensuring the compliance, effectiveness, and accountability of organizational programs, often within government agencies or large organizations. They develop and implement policies to prevent fraud, waste, and abuse, and they monitor program operations to ensure adherence to regulations and standards. Program Integrity Directors often lead teams, conduct audits, and collaborate with other departments to promote transparency and ethical practices. Their work is crucial for maintaining public trust and ensuring resources are used appropriately.

What are some typical challenges faced by a Program Integrity Director, and how can they be addressed?

Program Integrity Directors often face challenges such as navigating complex regulatory requirements, detecting and preventing fraud, and ensuring compliance across multiple departments or partners. Addressing these requires strong analytical skills, clear communication, and effective collaboration with legal, compliance, and operational teams. Staying updated on industry best practices and fostering a culture of transparency can also help mitigate risks and support program goals.
What job categories do people searching Program Integrity Director jobs in Springfield, MA look for? The top searched job categories for Program Integrity Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Program Integrity Director jobs? Cities near Springfield, MA with the most Program Integrity Director job openings:
Program Integrity Director jobs near you
CBDS Program Director

CBDS Program Director

ServiceNet

Springfield, MA • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance

Program Director (Work Crew Community-Based Day Supports)
Location: Springfield, MA
Salary Range: $50-52k (See Pay Structure Below)
Schedule: Monday-Friday 8a-4p
Position SummaryAt ServiceNet's Work Crew Community Based Day Supports (CBDS) program, we are committed to supporting adults with developmental disabilities to build independence, confidence, and real-world skills in their communities. Using Positive Behavior Support (PBS) strategies and a person-centered approach, our staff work collaboratively to create empowering environments that grow with the needs and goals of those we serve.
As Program Director, you will lead the daily operations of the Work Crew CBDS Program, ensuring high-quality service delivery, regulatory compliance, and strong staff leadership - while fostering a culture of respect, creativity, and personal growth. This role requires active RBT certification as a condition of employment.
Key Responsibilities
Program Leadership & Operations
  • Support the successful launch of the CBDS program, including site setup, hiring, and staff training.
  • Ensure ongoing compliance with DDS licensing, CBDS regulations, and all documentation standards.
  • Lead, teach, and model best practices for staff using PBS strategies and behavior support frameworks.
  • Oversee daily scheduling, staffing ratios, and program structure across Work-Focused and Life Skills-Focused tracks.
  • Coordinate coverage during staff absences.
  • Organize and lead regular program staff meetings.
  • Perform additional duties as assigned by the Director of Operations.

RBT Responsibilities
  • Guide Behavioral Support & Training - Coach, train, and support program staff in behavior plan implementation, clinical protocols, and best practices, serving as a liaison with the clinical team and families.
  • Ensure Clinical Quality & Data Integrity - Collect, review, and maintain accurate behavioral data and clinical documentation while supporting staff in proper data-collection practices.
  • Support ISPs & Risk Management - Participate in ISP development, assist with assessments and crisis planning, and respond to behavioral incidents using approved interventions and reporting procedures.
  • Maintain Ethical & Regulatory Compliance - Adhere to RBT ethical standards, supervision and scope-of-practice requirements, and ensure program operations meet all clinical, regulatory, and documentation expectations.

ISP & Clinical Collaboration
  • Contribute actively to ISP reviews, treatment team meetings, and individualized planning, including goals, behavior plans, and safety plans.
  • Maintain agency certifications and documentation standards.

Qualifications
Required
  • RBT certification required (or willingness to obtain within 30 days of hire).
  • Ability to maintain RBT ethics and supervision requirements.
  • MAP, PABC, CPR/First Aid certifications required (or willingness to obtain upon hire).
  • Minimum of a High School Diploma or GED.
  • Experience working with individuals with developmental disabilities, autism, or complex behavioral needs.
  • Supervisory or management experience preferred.
  • Valid driver's license with a clean driving record.
  • Strong communication, organizational, and computer skills.
  • Ability to pass CORI and background checks.

Preferred
  • Associate's degree in a related field.
  • 2-3 years of experience supporting individuals with developmental disabilities or complex behavioral needs.
  • Experience in CBDS, day program, or community-based services.
  • Familiarity with DDS regulations, HSCIS documentation, and data-based decision-making.

Compensation:Salary: 50k - 52k
RBT Differential: $2.40/hr when RBT certified
MAP Differential: $2.00/hr when MAP certified
Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $50,000.00 - $52,000.00 per year
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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