Insurance Program Manager Jobs in Helena, MT (NOW HIRING)

Why live in Helena, Montana?

Helena is Montana's capital city of about 75,000 people, surrounded by rolling hills and lofty mountains just below the Continental Divide, offering a quiet place to call home where smalltown living meets yearround outdoor adventure.

Why should you keep reading and consider working here?

We know you have other work options, but we invite you to consider joining us at the State of Montana Department of Administration. As a customer service-focused organization, we provide centralized services, specialized support, and practical solutions to state agencies, boards, and commissions, as well as local governments across Montana. Our vision is to transform how government services are delivered and accessed, serving state government with effective, efficient, and customerdriven solutions that benefit all Montanans. (You can learn more about us here.) 

The Risk Management & Tort Defense Division (RMTD) provides comprehensive and cost-effective risk management programs including, but not limited to property/casualty insurance programs, claims adjudication, loss mitigation services, and legal defense to state agencies and universities that serve the citizens of Montana.

The rising complexity of emerging risks, along with evolving economic and regulatory conditions, continues to drive demand for risk management skills. The field of risk management is dynamic and growing, with a strong demand for skilled professionals. Effective risk management professionals play a pivotal role in achieving organizational success and protecting and preserving an organization's vital assets and resources.

What is this career opportunity?

We are seeking a Chief Risk Officer / Division Administrator to provide leadership to eleven staff overseeing commercial and self-insured property/casualty programs, claims evaluation, and development of risk-identification systems and loss-prevention processes. Align risk management program design with enterprise priorities across state agencies, university systems, and insurance partners.

This role provides leadership, vision, and direction for state agencies and universities to develop and manage risk management programs. The ideal candidate builds strong relationships, collaborates effectively with diverse stakeholders, and balances a customer-focused approach with sound judgment to identify when to support partner goals and when to say no to mitigate risk.

Education and Experience: 

• Bachelor's degree in risk management, finance, business administration, public administration, or related field and five or more years of experience in risk management, insurance program design, and claims management; prior leadership roles in public sector or large multi-stakeholder environments.

• Alternate combinations of education, experience, and credentials will be considered on a case-by-case basis.

Ability to:

• effectively manage a diverse staff including claims, insurance, finance, and loss prevention staff and coordinate with the Division's Chief Defense Counsel and legal staff;

• understand and apply claims, finance, human resources, loss prevention and insurance principles to emerging, diverse, and dynamic risks;

• gather and collect varied data and information including management reports, legislative updates, audit responses, and presentations for key stakeholders;

• provide effective and professional customer service;

• plan, organize, gather information and conduct research;

• demonstrate a strong attention to detail;

• troubleshoot, research techniques. and problem determination;

• examine and interpret data prior to processing work assignments;

• communicate clearly and concisely both orally and in writing;

• set priorities and manage time effectively;

• establish and maintain effective working relationships with others; and

• review, understand, and consult with clients on various and sundry issues.  

What can you expect from us in return for your work with our agency?

  Benefits include:

o    Work/life Balance

o    Health Coverage

o    Retirement plans

o    Paid Vacation and Sick Leave and Holidays

o    And more...

  Public Service Loan Forgiveness (PSLF) - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. 

Other important information to be aware of.

• This position requires successful completion of a criminal background check.

• Only online applications are accepted.  By applying online, you are able to receive updates and monitor the status of your application.

The Department of Administration participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/.