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Mentoring Program Manager Jobs in Helena, MT (NOW HIRING)

The Program Manager & Quality Assurance Coordinator is a licensed professional who plays a key role ... Workforce Mentor & Training * Directly Mentor, orient, and support Personal Care Attendants (PCAs ...

The Program Manager & Quality Assurance Coordinator is a licensed professional who plays a key role ... Workforce Mentor & Training * Directly Mentor, orient, and support Personal Care Attendants (PCAs ...

... A mentoring program that is run and managed by actual clinicians--yeah, you read that right - And more (because of course there's more) Are we the biggest? No. Are we the best? That's rather ...

Lead, mentor, and develop a team of professionals * Manage contracts and expand partnerships for ... or program management * 3 years of experience supervising professional staff. Alternative ...

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Mentoring Program Manager information

See Helena, MT salary details

$36.5K

$101.8K

$148.8K

How much do mentoring program manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for mentoring program manager in Helena, MT is $101,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $125,600.00 per year, depending on experience, location, and employer.

What does a mentoring program manager do?

A Mentoring Program Manager is responsible for designing, implementing, and overseeing mentorship programs within an organization or educational institution. They recruit and train mentors and mentees, match participants based on their goals and needs, and ensure ongoing support throughout the mentorship process. Additionally, they evaluate the effectiveness of the program, collect feedback, and make improvements to help participants achieve personal or professional growth.

What are the key skills and qualifications needed to thrive as a mentoring program manager?

To thrive as a Mentoring Program Manager, you need expertise in program development, project management, and a background in education, human resources, or a related field. Familiarity with data management systems, learning management platforms, and program evaluation tools is often required. Excellent interpersonal skills, cultural sensitivity, and strong communication make someone stand out in this role. These competencies are essential for designing effective mentoring programs, measuring impact, and building meaningful connections between mentors and mentees.

How does a mentoring program manager typically measure the success of mentoring initiatives within an organization?

A Mentoring Program Manager usually assesses success through a combination of participant feedback, engagement metrics, goal achievement rates, and retention statistics. They often conduct surveys and gather qualitative feedback to evaluate participant satisfaction and areas for improvement. Additionally, tracking the completion of mentoring goals, professional development outcomes, and the overall impact on employee engagement helps determine the effectiveness of the program. Regular reporting and analysis allow for data-driven adjustments to enhance the program’s impact over time.

What is the difference between Mentoring Program Manager vs Mentoring Coordinator?

AspectMentoring Program ManagerMentoring Coordinator
ResponsibilitiesOversees program design, strategy, and overall management of mentoring initiativesCoordinates daily activities, matches mentors and mentees, and supports program logistics
Required CredentialsTypically requires a bachelor’s degree, experience in program management, and knowledge of mentoring practicesOften requires a high school diploma or bachelor’s degree, with focus on coordination and communication skills
Work EnvironmentWorks in organizational or educational settings, managing multiple projectsWorks closely with participants, handling scheduling and communication tasks

The Mentoring Program Manager focuses on strategic oversight and program development, while the Mentoring Coordinator handles day-to-day operations and participant support. Both roles are essential but differ in scope and responsibilities within mentoring programs.

What are popular job titles related to Mentoring Program Manager jobs in Helena, MT?

For Mentoring Program Manager jobs in Helena, MT, the most frequently searched job titles are:

Infographic showing various Mentoring Program Manager job openings in Helena, MT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $101,835 per year, or $49 per hour.

Nurse Program Manager

North West Home Care

Helena, MT • On-site

Full-time

Re-posted 4 days ago


Job description

) Position Summary
North West Home Care, Inc. is dedicated to delivering responsive, high-quality in-home caregiving services. The Program Manager & Quality Assurance Coordinator is a licensed professional who plays a key role in upholding clinical and operational standards of care, supporting our remote caregiver workforce, and ensuring seamless collaboration between client case management and office administration.
Working under the general supervision of the Company President, this individual ensures that client services are delivered in strict accordance with state guidelines, case management directives, physician orders, and company policies. The overarching goal is to help clients remain safely and independently in their homes while maintaining the highest possible quality of life.
This hybrid position combines Administrative oversight with active care management-assessing client needs, documenting findings, participating in care planning, and providing occasional nursing services. The ideal candidate thrives in a fast-paced environment, possesses a positive, solutions-oriented attitude, and models kind, compassionate listening under pressure. Comprehensive training and a supportive team structure are provided.
Qualifications
  • Education: Graduate of an accredited school of nursing
  • Licensure: Current Montana or Compact nursing license, free of disciplinary action.
  • Driver's License: Valid MT Driver's license with a clean driving record.
  • Experience: One or more years of supervisory experience preferred.
  • Technology Proficiency: Strong proficiency with mobile applications, MS Office™, email, and database/electronic care log systems.
  • Regulatory Knowledge: Working knowledge of State CFC/PAS program guidelines, Medicaid Waiver, VA, Private Pay, and Skilled Nursing authorizations (must be fully established within 3 months of employment).
  • Core Skills: Strong information-gathering, analytical, and problem-solving abilities; effective communication skills, including active listening, providing constructive feedback, and customer service.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Client & Case Management
  • Respond to client referrals, evaluate care requirements, conduct environmental assessments, and manage client intakes.
  • Formulate, implement, and routinely evaluate customized strategies of care to promote, maintain, or restore optimal client health throughout the life process.
  • Provide direct nursing services on occasion, operating within the scope of physician orders, case management guides, and company protocols.
  • Conduct regular follow-up visits and oversee service reauthorizations/recertifications.
  • Coordinate client scheduling preferences and ensure direct alignment with staffing capabilities.
  • Inform clients of shifts in policy, procedures, service delivery, or authorized care hours.
Quality Assurance, Compliance & Administration
  • Implement and audit agency policies, procedures, and state/regulatory compliance requirements.
  • Review, approve, and audit electronic client care logs to maintain regulatory accuracy.
  • Maintain highly accurate, detailed client charts and caregiver administrative records.
  • Log and report client intakes, discharges, logistical issues, and caregiver-related concerns.
  • Routinely advise and update the Company President on risk situations, service delivery concerns, and safety issues.
Workforce Mentor & Training
  • Directly Mentor, orient, and support Personal Care Attendants (PCAs), Certified Nursing Assistants (CNAs), and the remote caregiving workforce.
  • Advise and brief caregivers on individual client medical situations and specific care plans.
  • Participate in caregiver recruitment, new hire orientation, onboarding, and documentation training.
  • Communicate evolving staffing needs to Operations, HR, and Recruiting to align hiring with client counts.
  • Document performance-related situations, provide constructive feedback, deliver upskill training, and implement corrective interventions or solutions.
Emergency & Operations Support
  • Manage high-volume client and caregiver inquiries during peak operational periods with composure and professionalism.
  • Reinforce strict safety practices; investigate and respond to complaints, identified hazards, or incidents in close coordination with Human Resources.
  • Troubleshoot critical system, service, or operational issues efficiently.
  • Participate in the after-hours on-call rotation.
  • Perform additional duties or special projects as assigned to further company operations.
Key Competencies
  • Critical thinking and clinical analysis
  • Conflict resolution and de-escalation
  • Exceptional attention to detail
  • High emotional intelligence and professional resilience
  • Ability to work independently while remaining collaborative
Physical Demands & Environmental Conditions
  • Physical Tasks: Frequent standing, walking, bending, hearing, seeing, touching, and smelling. Prolonged sitting in a typical office environment. Occasional lifting, pulling, pushing, crouching, stair climbing, and fine motor manipulation.
  • Travel: Frequent travel between the office and client home settings, spanning up to a 75-mile distance in any direction. Must be comfortable driving in inclement weather and varied road conditions.
  • Workplace Resilience: Demands regular adaptation to shifting operational priorities, supported by team check-ins and structured workflows.