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Insurance Operations Associate Jobs in Michigan (NOW HIRING)

JCPenney

Operations Associate - Meridian Mall

Okemos, MI · On-site

$13.75 - $17.19/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...

TH Medical

Plant Operations Associate

Detroit, MI

Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match ... Associates Degree in Electronics. 2. Depending on level and area of specialty, one to two years ...

TH Medical

Plant Operations Associate

Detroit, MI

Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match ... Associates Degree in Electronics. 2. Depending on level and area of specialty, one to two years ...

TH Medical

Plant Operations Associate

Detroit, MI

Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match ... Associates Degree in Electronics. 2. Depending on level and area of specialty, one to two years ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Berkley, #195

Berkley, MI

$14.40/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Berkley, #195

Berkley, MI · On-site

$14.40/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Lansing, #124

Lansing, MI · On-site

$14/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Midtown, #164

Detroit, MI · On-site

$14.65/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in Michigan

Insurance Operations Associate information

See Michigan salary details

$9

$22

$46

How much do insurance operations associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for insurance operations associate in Michigan is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $26.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What are the most commonly searched types of Insurance Operations jobs in Michigan? The most popular types of Insurance Operations jobs in Michigan are:
What are popular job titles related to Insurance Operations Associate jobs in Michigan? For Insurance Operations Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Michigan look for? The top searched job categories for Insurance Operations Associate jobs in Michigan are:
What cities in Michigan are hiring for Insurance Operations Associate jobs? Cities in Michigan with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,579 per year, or $22.9 per hour.

Operations Associate I

Jackson National Life Insurance Company

Lansing, MI • On-site

$20.60/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

If you are an internal associate, please login to Workday and apply through Jobs Hub.
Job Purpose
The Operations Associate I processes standard client and producer transactions and ensures all information is in "good order" for processing.
Essential Job Duties & Responsibilities
  • Processes standard transactions using documented procedures and multiple software applications.
  • Identifies and escalates issues for resolution when necessary.
  • Communicates with internal associates and external customers or agents regarding outstanding requirements.
  • Documents status of transactions and contacts received and initiated.

Other Duties
  • Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.)
  • Other duties as assigned.

Knowledge, Skills & Abilities
  • Ability to learn and understand basic life and annuity product information.
  • Basic understanding of financial implications arising from processing errors.
  • Ability to read and carry out detailed written procedures.
  • Good verbal and written communication skills to interact professionally with coworkers, management and external customers.
  • Ability to communicate company processing requirements and procedures.
  • Ability to navigate and utilize multiple software and mainframe computer applications.
  • Ability to type 35 words per minute.
  • Ability to work independently and in a team environment.
  • Ability to effectively manage the demands of a high volume, imaged based work environment.

Education and Experience Required
  • High School diploma or equivalent (G.E.D.).
  • 0-1 year work experience.

Benefits and Compensation
  • Hourly pay rate of $20.60
  • Promotional consideration (twice annually)
  • Annual bonus and merit programs
  • Annual paid time off and 10 paid holidays
  • 401(k) contributions

Other
  • August Start Date

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

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