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Insurance Office Assistant Jobs in Tennessee (NOW HIRING)

Affordable Care

Front Office Assistant

Nashville, TN · On-site

$15.25 - $20/hr

Experience managing the full dental insurance process, including insurance verification, benefit ... Office, Treatment Coordinator, Dental Administrative Assistant. Benefits We care about our ...

Centstone HC

Dental Public Health Office Assistant

Athens, TN · On-site

$15.25 - $20/hr

Dental Public Health Office Assistant Job Title: Dental Public Health Office Assistant Location ... Obtain required prior authorization before releasing medical information. * Assist with insurance ...

Crescens

Office Assistant (Health Care)

Bolivar, TN · On-site

$15 - $19.75/hr

Office Assistant (Health Care) Location: Bolivar, TN (ONSITE) Contract : 10+ Months Duties and ... insurance information, checking immunization status, updating contact information in applicable ...

New

3i People, Inc.

Public Health Office Assistant

Camden, TN · On-site

$14.75 - $19.25/hr

We have a position for a Public Health Office Assistant with one of our clients in Camden, TN for ... insurance information, checking immunization status, updating contact information in applicable ...

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Insurance Office Assistant information

See Tennessee salary details

$8

$17

$22

How much do insurance office assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for insurance office assistant in Tennessee is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.18 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Insurance Office jobs in Tennessee?

The most popular types of Insurance Office jobs in Tennessee are:

What are popular job titles related to Insurance Office Assistant jobs in Tennessee?

For Insurance Office Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Tennessee look for?

The top searched job categories for Insurance Office Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Office Assistant jobs?

Cities in Tennessee with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,746 per year, or $17.2 per hour.

Medical Office Assistant - South

Honeycomb Management Group LLC

Memphis, TN • On-site

$34K - $42K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Honeycomb Management Group is a ManagedServices Organization and manages primary care practices and specialty carepractices with multiple locations in Memphis, Tennessee and Mississippi.
Join us toadvance your healthcare career by providing compassionate patient-centered carethat transforms lives. We are committed to supporting your professional growththrough a collaborative work environment dedicated to excellence.
The MedicalOffice Assistant (MOA) plays a critical role in assisting healthcareproviders with direct patient care.
Thisposition requires a minimum of five (5) years of experience. Qualifiedcandidates must possess strong knowledge of medical terminology, communicationskills, organizational skills, and a patient-focused attitude.
Duties and Responsibilities:
  • Reviews and prepares medical records to ensure completeness prior to patient exam, obtaining missing documentation. Documents clinic visit, in EMR system.
  • Greet patients, check-in patients, verify and validate patient information.
  • Performs clerical duties and completes work lists, and other administrative duties during admin-time.
  • Schedule patient appointments in EMR system, ensuring patient information is accurate and patient is scheduled as required, per provider scheduling procedures.
  • Obtains, verifies, and updates patient insurance information.
  • Requests, locates, sends, receives and maintains office/department and patient records.
  • Exhibits an excellent and high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
  • Ensure patients complete registration forms and other required forms at check-in.
  • Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with OSHA, federal, state and local regulations.
  • Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality workflow procedures and metrics.
  • Provide Medical Office Assistant clinical support for other site locations as needed.
  • Maintain patient confidentiality in compliance with HIPPA guidelines.
  • Performs other duties as required.

Minimum Qualifications:
  • High school or equivalent (Required)
  • Five (5) years of Medical Office experience (Required)
  • Certified Medical Office Assistant (Preferred)
  • Ability to proficiently operate and perform computer-related tasks with specific office equipment and software applications (Required)
  • Must possess and maintain a valid driver's license

Physical Requirements:
Thephysical activities of this position may include climbing, pushing, standing,hearing, walking, reaching, grasping, kneeling, stooping, and repetitivemotion. Must have good balance and coordination. The physical requirements ofthis position are medium work - exerting up to 50 lbs. of force occasionallyand/or up to 25 lbs. of force frequently. The MOA is required to haveclose visual acuity including color, depth perception, and field of vision toperform an activity, such as assessing patients, and analyzing data andfigures; transcribing; viewing a computer terminal; or extensive reading.Frequent invasive and non-invasive patient contact.
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
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