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Insurance Assistant Jobs in Indiana (NOW HIRING)

HMG Careers

Remote Insurance Agent

South Bend, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Fort Wayne, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Evansville, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Gary, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Indianapolis, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Indiana

Insurance Assistant information

See Indiana salary details

$13

$19

$27

How much do insurance assistant jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for insurance assistant in Indiana is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

An insurance assistant is a professional who supports insurance agents or brokers by handling administrative tasks, customer inquiries, policy processing, and data entry. They often use insurance software and need good communication skills to assist clients and ensure smooth operations within an insurance office.

What jobs pay 4000 a week without a degree?

An Insurance Assistant typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales positions like real estate agents, certain skilled trades such as commercial pilots or electricians, and entrepreneurial ventures. These jobs often require strong skills, licenses, or certifications rather than formal degrees.

What is the role of an insurance assistant?

An insurance assistant supports insurance agents or companies by handling administrative tasks such as processing policies, managing client records, and assisting with claims. They often use insurance software and require good communication skills to coordinate between clients and providers.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

Why do most insurance agents quit?

Insurance agents often leave the profession due to high competition, fluctuating income, and the pressure to meet sales targets. The job requires strong interpersonal skills, ongoing training, and resilience, which can lead to burnout and turnover.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Indiana? The most popular types of Insurance jobs in Indiana are:
What are popular job titles related to Insurance Assistant jobs in Indiana? For Insurance Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Indiana look for? The top searched job categories for Insurance Assistant jobs in Indiana are:
What cities in Indiana are hiring for Insurance Assistant jobs? Cities in Indiana with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,262 per year, or $19.4 per hour.
Insurance Coordinator

Insurance Coordinator

Fresenius Medical Care

Fort Wayne, IN • On-site

Full-time

Re-posted 12 days ago

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,284 frontline employees who took The Breakroom Quiz

523rd of 880 rated healthcare providers

Job description

  • Must have reliable transportation as this person will be traveling to and from clinics within region (mileage reimbursement provided.)

PURPOSE AND SCOPE:
Explores, recommends, and coordinates insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while providing our patients education to elect the best insurance options for them. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company policy requirements.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options:
  • Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs, and COBRA).
  • Ensures patients have followed through with the application process.
  • Obtains premium statements and signatures from patients.
  • Discusses situation and options if employment status changes or other situations change.
  • Completes and follows up with paperwork when claims are disputed for non-payment.
  • Collects necessary documents to complete indigent waivers.
  • Discusses insurance options when insurance contracts are terminated.
  • Responsibilities involving Medicare and Medicaid include but are not limited to:
  • Determining Medicare eligibility by meeting with the patients and contacting local Social Security offices to verify eligibility.
  • Discussing the Medicare application with eligible patients and assisting with the application process.
  • Acting as liaison between the patient and the local agents for Medicare terminations and re-in statements.
  • Educate and review insurance options for annual open enrollment and Medicare reinstatement periods with patients.
  • Tracking 30-month coordination period each month for those patients on employer Group Health Plans to ensure Medicare will be in place once coordination ends.
  • Monitoring and verifying the Medicaid status of each patient monthly and determining the spend down amounts.
  • Works with patients to evaluate personal financial information and make determination for indigent program.
  • Completes initial Indigent waiver applications.
  • Monitors all patients' insurance information to ensure that it is updated and accurate for the Revenue Cycle Management.
  • Addresses any identified anomalies or discrepancies, research and answers questions as needed.
  • Meets with patients receiving direct payments from insurance companies to ensure patients understand their responsibility with the handling of those payments.
  • Prepares, analyzes, and reviews monthly reports to track work progress on caseloads; Analyzes patient reports from billing systems as an audit check to ensure the correct insurance information is entered into the billing system and that other changes are not overlooked. Researches and corrects any discrepancies identified.
  • Provides QA team members with monthly information regarding the details of the patients' primary and secondary insurance status as well as documentation regarding the plans of actions currently in place monthly as required by QA processes.
  • Completes monthly audit exam to stay current on internal policies.
  • May present insurance and financial assistance options to patients as necessary.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws, and regulations.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Day-to-day work includes desk and personal computer work and interaction with patients and facility staff. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Extensive local travel to clinics in a specified geographic area; must have a valid Driver's License.

SUPERVISION:
  • None

EDUCATION:
  • Bachelor's Degree preferred, Social Work or other Healthcare focus preferred. High school diploma would require minimum of 5+ years of experience in similar position or insurance experience.

EXPERIENCE AND REQUIRED SKILLS:
  • 2 - 5 years' related experience; healthcare industry preferred.
  • Experience with Medicare, Social Security and Medicaid systems a plus.
  • Past patient interaction a plus.
  • Excellent written and communication skills.
  • A strong customer service philosophy.
  • Strong organizational and time management skills.
  • Ability to work independently.
  • Proficient with PCs and Microsoft Office applications.
  • Valid Driver's License

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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