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Insurance Assistant Jobs in Indiana (NOW HIRING)

Make follow up calls on insureds to insure client satisfaction with insurance program and insurance needs. * Assist commercial clients in the wide variety of Financial Services offered. * Due to ...

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Insurance Assistant information

See Indiana salary details

$13

$19

$27

How much do insurance assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for insurance assistant in Indiana is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the most commonly searched types of Insurance jobs in Indiana? The most popular types of Insurance jobs in Indiana are:
What are popular job titles related to Insurance Assistant jobs in Indiana? For Insurance Assistant jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Insurance Assistant jobs? Cities in Indiana with the most Insurance Assistant job openings:

$55K - $75K/yr

Other

Posted 17 days ago


Job description

Description

At Adam Jurs State Farm Agencies (Greenfield and Carmel), we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. We are currently seeking a motivated and ambitious Commercial Marketing Coordinator to join our team. 

Requirements

  • Prospect, sell, service and develop existing and new commercial insurance business.
  • Develop and maintain active list of commercial clients and prospects.
  • Provide immediate follow up on incoming requests from clients and other sources.
  • Make prospecting calls and community visits to solicit new accounts.
  • Provide professional risk management advice to current and potential new clients.
  • Obtain information for quotes.
  • Work with commercial sales director to prepare proposals and sales development.
  • Make arrangements with clients to insure premium payments are made on a timely basis and be responsible for follow up on payments.
  • Stay abreast of trends in insurance industry and pursue continuing education.
  • Make follow up calls on insureds to insure client satisfaction with insurance program and insurance needs.
  • Assist commercial clients in the wide variety of Financial Services offered.
  • Due to changing business conditions, management may assign additional duties or functions to this position. (I.e., Help with property & casualty insurance prospects)


*This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.