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Insurance Assistant Jobs in Indiana (NOW HIRING)

Insurance Underwriter

Indianapolis, IN · On-site +1

$100K - $200K/yr

... • Assist management with form development and enhancement. Required: • Bachelors in Economics, Finance, Insurance, Risk Management, Business Administration, or similar field. • 2+ years of ...

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Insurance Assistant information

See Indiana salary details

$13

$19

$27

How much do insurance assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for insurance assistant in Indiana is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the most commonly searched types of Insurance jobs in Indiana? The most popular types of Insurance jobs in Indiana are:
What are popular job titles related to Insurance Assistant jobs in Indiana? For Insurance Assistant jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Insurance Assistant jobs? Cities in Indiana with the most Insurance Assistant job openings:
Sports Insurance Account Manager

Sports Insurance Account Manager

DOXA Insurance Holdings

Fort Wayne, IN • On-site

Full-time

Posted 6 days ago


Job description

Description:About Us

DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.


With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA’s rapid growth is reaching new heights.


Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.


If you're an ambitious professional looking to evolve your career, we'd love to talk. Ready to join a community of experts redefining the specialty insurance space?


About Monument Sports

Monument Sports Group (MSG), a DOXA company, specializes in insurance and risk management solutions for sports, recreation, and entertainment organizations. Based in Richmond, VA, MSG brings together insurance expertise and real-world operational knowledge to help clients—from climbing gyms to recreation facilities—protect their businesses and manage risk effectively. MSG is known for its collaborative culture, client-first approach, and commitment to serving niche markets with tailored solutions. This is a hybrid position that will be based out of the DOXA HQ in Fort Wayne, Indiana.



Key Responsibilities

We are seeking a passionate and experienced individual to join our team as an Account Manager. As a specialist in this niche field, you will play a crucial role in understanding the unique risks and challenges faced by clients in the sports and entertainment sector. While understanding the unique nuances of this type of insurance may take time, industry-experienced professionals should be able to quickly adapt and find our focus of insurance intriguing.

  • Conduct thorough assessments of client needs and provide personalized insurance solutions.
  • Collaborate with clients, team members and underwriters to design and customize insurance solutions for clients.
  • Process certificates of insurance efficiently and accurately to meet client and regulatory requirements.
  • Utilize our management system on a day-to-day basis to track policies, update client information, and manage workflows.
  • Stay abreast of industry trends, regulations, and emerging risks to continually enhance expertise.
  • Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty.
  • Assist in the development and implementation of marketing strategies to expand our client base.
  • Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
  • Attend relevant industry conferences (around 2-3 per year) and events to stay informed on market trends and strengthen client and partner engagement..
Requirements:


  • Bachelor's degree: preferred
  • Minimum of 5 years of experience in the commercial insurance industry.
  • In-depth knowledge of insurance products and risk management.
  • Strong communication, presentation, negotiation, and interpersonal skills.
  • Proven track record of building and maintaining client relationships.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Experience with Microsoft Office Suite.