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Insurance Coordinator Jobs in Indiana (NOW HIRING)

Allied Solutions LLC

Proceeds Coordinator

Carmel, IN · On-site

The Proceeds Coordinator position will primarily involve proceed research and documentation and ... Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company ...

Allied Solutions LLC

Proceeds Coordinator

Carmel, IN · On-site

The Proceeds Coordinator position will primarily involve proceed research and documentation and ... Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company ...

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All JobsInsurance JobsInsurance Coordinator JobsInsurance Coordinator Jobs in Indiana

Insurance Coordinator information

See Indiana salary details

$13

$23

$38

How much do insurance coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance coordinator in Indiana is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.80 per hour, depending on experience, location, and employer.

What is an insurance coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What does an insurance coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What are the key skills and qualifications needed to thrive as an insurance coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What are some common challenges insurance coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs

What are the most commonly searched types of Insurance jobs in Indiana?

The most popular types of Insurance jobs in Indiana are:

What are popular job titles related to Insurance Coordinator jobs in Indiana?

For Insurance Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Coordinator jobs in Indiana look for?

The top searched job categories for Insurance Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Insurance Coordinator jobs?

Cities in Indiana with the most Insurance Coordinator job openings:

Insurance Coordinator jobs near you
Infographic showing various Insurance Coordinator job openings in Indiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $49,071 per year, or $23.6 per hour.

Insurance Coordinator

AAA Hoosier Motor Club

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Assist with lead distribution, tracking, follow-up activities, and support sales campaigns and initiatives.

  • Provide administrative support to insurance sales and operations teams, including maintaining reports, data entry, and document management.

  • Coordinate communications, prepare meeting materials, and support department projects and process improvements.

AAA Hoosier Motor Club rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

297th of 315 rated insurance

Job description

ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit www.hoosier.aaa.com.
Here's What is in it for YOU:
• A company culture that provides training and learning opportunities.
• A brand that you can be proud to be part of.
• A culture that will challenge you to be your best.
• Health / Dental / Vision benefits.
• Paid Time Off.
• Paid Holidays.
• Corporate Incentive Plan (CIP)
• Company provided LTD & Basic Life Insurance.
• Service Anniversary Recognition.
• Free AAA Plus Membership.
• Generous 401k w/ company match.
• Company provided HSA dollars.
Position Summary:
We are seeking an organized, proactive, and service-minded Insurance Coordinator to provide administrative and operational support to our insurance sales and service teams.
This role is designed to help keep the agency moving efficiently by supporting day-to-day activities, coordinating processes, maintaining accurate information, and assisting both sales and operations leadership.
The ideal candidate is highly organized, comfortable managing multiple priorities, communicates well, and enjoys being the person who helps keep everything, and everyone, on track.
Key Responsibilities:
Sales Support
  • Provide administrative support to the insurance sales team and sales leadership.
  • Assist with lead distribution, tracking, and follow-up activities.
  • Support sales campaigns, referral programs, contests, and other department initiatives.
  • Maintain and update sales tracking reports and performance information.
  • Assist with preparation of sales materials, presentations, reports, and communications.
  • Help coordinate new customer onboarding and follow-up activities.
  • Support scheduling and coordination of sales meetings, training sessions, and team activities.
  • Assist with tracking production goals, activities, and department initiatives.

Operations Support
  • Provide administrative support to insurance operations and service leadership.
  • Assist with department reporting, data entry, documentation, and record maintenance.
  • Coordinate recurring reports and help ensure information is received and distributed on schedule.
  • Support quality assurance, retention, and customer service initiatives.
  • Assist with tracking department projects, deadlines, and action items.
  • Help maintain department procedures, reference materials, and internal resources.
  • Coordinate communications between sales, service, operations, and other internal departments.
  • Identify administrative or workflow issues and bring them to leadership's attention.

General Administrative Support
  • Maintain organized electronic records and department files.
  • Prepare spreadsheets, reports, presentations, and other documents as needed.
  • Assist with meeting preparation, scheduling, agendas, and follow-up items.
  • Monitor shared department resources and help route requests to the appropriate team member.
  • Provide support for special projects and department initiatives.
  • Perform additional administrative duties as needed to support the overall success of the insurance department.

Qualifications:
  • High school diploma or equivalent required.
  • Previous administrative, insurance, financial services, customer service, or sales support experience preferred.
  • Strong organizational and time-management skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and commitment to accuracy.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable working with spreadsheets, reporting tools, email, and standard office software.
  • Ability to learn new systems and processes quickly.
  • Demonstrated ability to work independently while also supporting a collaborative team environment.
  • Professional and dependable with the ability to appropriately handle confidential information.

What Success Looks Like:
A successful Insurance Coordinator will become a trusted resource for both the sales and operations teams. They will help reduce administrative burden on leadership, improve organization and follow-through, keep important initiatives moving, and allow sales and service employees to spend more of their time focused on customers.
This position is an excellent opportunity for someone who enjoys being involved in multiple areas of a business and wants to develop broader experience within insurance sales and operations.
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com

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