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Insurance Coordinator Jobs in Indiana (NOW HIRING)

Fresenius Medical Care

Insurance Coordinator

Carmel, IN · On-site

Explores, recommends, and coordinates the insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while maximizing revenue for the ...

Premier Dentist Partners

Business Assistant

Merrillville, IN · On-site

$18.50 - $24.50/hr

Overview As an Insurance Coordinator, you will play a pivotal role in ensuring smooth operations within the dental office by managing all aspects of dental insurance processing and patient billing.

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How much do insurance coordinator jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for insurance coordinator in Indiana is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.80 per hour, depending on experience, location, and employer.

What Is an Insurance Coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What is the role of an insurance coordinator?

An insurance coordinator manages the processing of insurance claims, verifies coverage, and ensures compliance with insurance policies. They often communicate with insurance companies, healthcare providers, or clients, and may use specialized software to track claims and documentation.

What are some common challenges Insurance Coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

Is a coordinator a high position?

An Insurance Coordinator is typically an entry- to mid-level role responsible for managing insurance documentation, claims, and client communication. It is not generally considered a high-ranking position but can serve as a stepping stone to supervisory or managerial roles within the insurance industry.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy and risk management at the highest level.

What are the key skills and qualifications needed to thrive as an Insurance Coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What is the highest paying job as a coordinator?

The highest paying roles for insurance coordinators often include senior or specialized positions such as insurance manager, claims director, or risk management director, which typically require extensive experience and advanced certifications. These roles can offer salaries significantly higher than entry-level coordinator positions, especially in large organizations or specialized industries. Advancement often involves gaining industry certifications like CPCU or ARM and developing leadership skills.

What does an Insurance Coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs
What are the most commonly searched types of Insurance jobs in Indiana? The most popular types of Insurance jobs in Indiana are:
What are popular job titles related to Insurance Coordinator jobs in Indiana? For Insurance Coordinator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Coordinator jobs in Indiana look for? The top searched job categories for Insurance Coordinator jobs in Indiana are:
What cities in Indiana are hiring for Insurance Coordinator jobs? Cities in Indiana with the most Insurance Coordinator job openings:
Insurance Coordinator jobs near you
Infographic showing various Insurance Coordinator job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $49,071 per year, or $23.6 per hour.
Insurance Coordinator

Insurance Coordinator

Fresenius Medical Care

Carmel, IN • On-site

Full-time

Posted 7 days ago

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,284 frontline employees who took The Breakroom Quiz

522nd of 877 rated healthcare providers

Job description

PURPOSE AND SCOPE:
Explores, recommends, and coordinates the insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while maximizing revenue for the company. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company policy requirements
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options:
  • Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs and COBRA).
  • Ensures patients have followed through with the application process.
  • Obtains premium statements and signatures from patients.
  • Discusses situation and options if employment status changes or other situations change.
  • Completes and follows up with paperwork when claims are disputed for non-payment.
  • Collects necessary documents to completed initial and annual indigent waivers.
  • Discusses insurance options when insurance contracts are terminated.

Responsibilities involving Medicare and Medicaid include but are not limited to:
  • Determining Medicare eligibility by meeting with the patients and contacting local Social Security offices to verify eligibility.
  • Discussing the Medicare application with eligible patients and assisting with the application process.
  • Acting as liaison between the patient and the local agents for Medicare terminations and re-in statements.
  • Completing the annual open enrollment and Medicare reinstatement papers with the patients.
  • Tracking 30-month coordinator period each month for those patients on employer Group Health Plans to ensure Medicare will be in place once coordination ends.
  • Monitoring and verifying the Medicaid status of each patient on a monthly basis and determining the spend down amounts
  • Works with patients to evaluate personal financial information and make determination for indigent program.
  • Completes initial Indigent waiver applications.
  • Tracks and completes annual indigent waiver applications.
  • Monitors all patients' insurance information to ensure that it is updated and accurate for the Accounts Receivable Department.
  • Addresses any identified anomalies or discrepancies, researches and answers questions as needed.
  • Meets with patients receiving direct payments from insurance companies to ensure payment of dialysis treatments owed to Fresenius.
  • Prepares, analyzes and reviews monthly reports to track work progress on caseloads; Analyzes patient reports from billing systems as an audit check to ensure the correct insurance information is entered into the billing system and that other changes are not overlooked. Researches and corrects any discrepancies identified.
  • Provides QA team members with monthly information regarding the details of the patients' primary and secondary insurance status as well as documentation regarding the plans of actions currently in place on a monthly basis as required by QA processes
  • Completes monthly audit exam to stay current on internal policies.
  • May present on insurance and financial assistance options to patients as necessary.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Day to day work includes desk and personal computer work and interaction with patients and facility staff. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive local travel to clinics in a specified geographic area; must have a valid Driver's License.
EDUCATION:
  • Bachelor's Degree required; Social Work or other Healthcare focus preferred.

EXPERIENCE AND REQUIRED SKILLS:
  • 2 - 5 years' related experience; healthcare industry preferred.
  • Experience with Medicare, Social Security and Medicaid systems a plus.
  • Past patient interaction a plus.
  • Excellent written and communication skills.
  • A strong customer service philosophy.
  • Strong organizational and time management skills.
  • Ability to work independently.
  • Proficient with PCs and Microsoft Office applications.
  • Valid Driver's License

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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