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Insurance Broker Assistant Jobs in Indiana (NOW HIRING)

Logistics Broker

New Albany, IN · On-site

$16.50 - $21.50/hr

We are looking for a motivated and driven Freight Broker to join our growing team. This is an ... Health insurance options (traditional and HSA plans) * Dental and Vision insurance * Life insurance

Underwriting Assistant

Indianapolis, IN · On-site

$18.75 - $25.50/hr

Respond to broker and insured customer requests for information * Manage customer information in multiple databases * Maintain, organize and update customer information files * Assist with monitoring ...

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Insurance Broker Assistant information

See Indiana salary details

$13

$23

$49

How much do insurance broker assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for insurance broker assistant in Indiana is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.32 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Insurance Broker Assistant?

As an Insurance Broker Assistant, your daily tasks generally include preparing insurance quotes, processing policy documents, maintaining client records, and handling correspondence with clients and insurers. You may also assist with gathering client information, resolving routine inquiries, and supporting brokers in managing renewals or new business submissions. The role often involves working closely with both brokers and underwriters, requiring strong communication and time-management skills. This support ensures clients receive timely service and brokers can focus on building relationships and securing business.

What does an Insurance Broker Assistant do?

An Insurance Broker Assistant supports insurance brokers by handling administrative tasks, processing policy documents, and communicating with clients and insurers. They help gather client information, prepare quotes, and ensure policies are issued and renewed on time. Their role also includes addressing customer inquiries, maintaining records, and following up on claims or policy changes. This position requires strong organizational skills, attention to detail, and knowledge of insurance processes.

What are the key skills and qualifications needed to thrive in the Insurance Broker Assistant position, and why are they important?

To thrive as an Insurance Broker Assistant, you need a solid understanding of insurance products, strong administrative skills, and often a high school diploma or relevant college coursework. Familiarity with client management systems, quoting software, and basic Microsoft Office tools is typically required, and some employers may prefer candidates with an insurance license. Exceptional attention to detail, organizational abilities, and customer service skills set top candidates apart. These skills and qualities are crucial for ensuring accurate policy processing, efficient client support, and smooth daily operations within a fast-paced insurance environment.

What are the most commonly searched types of Insurance Broker jobs in Indiana? The most popular types of Insurance Broker jobs in Indiana are:
What are popular job titles related to Insurance Broker Assistant jobs in Indiana? For Insurance Broker Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Broker Assistant jobs in Indiana look for? The top searched job categories for Insurance Broker Assistant jobs in Indiana are:
Infographic showing various Insurance Broker Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,621 per year, or $23.4 per hour.
Client Service Specialist - Commercial Insurance

Client Service Specialist - Commercial Insurance

Hylant

Indianapolis, IN • On-site

Full-time

Posted 9 days ago


Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 298 rated insurance


Job description

The Opportunity:

The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs while interacting in a consultative and collaborative way to deliver a "best in class" client experience resulting in client retention and growth while building long term relationships with our clients, colleagues, and vendor partners.

In This Role You Will Execute On:

  • Respond to and appropriately document routine client inquiries; escalate complex inquiries to more senior staff.

  • Process daily service needs such as change requests, endorsements, proofs, audits and other policy related documents.

  • Manage activities and follow-ups to document and accomplish open items in expected timeframe.

  • Review and process policies and endorsements for accuracy of coverage, policy, content, and form completion; address or escalate any discrepancies for resolution.

  • Assist and support new and renewal processes including gathering information, document preparation, binding, marketing, and other needs as directed.

  • Assist with client documentation preparation such as creating branded templates and developing basic content for proposals, stewardship, presentations, etc.

  • Leverage Hylant technology, tools and resources ensuring all internal systems, client portals, and assigned account details are proactively managed and meet client needs.

  • Assist in the research of invoicing and billing questions or issues. Drive completion of Surplus Lines process for non-admitted placements including documentation and invoicing to ensure the Surplus Lines team can manage necessary and accurate state filings.

  • Perform other duties and special projects as requested.

In this Role You Will Need:

  • Bachelor's degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.

  • Two (2) or more years of insurance client service experience.

  • Active Property & Casualty License

  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)

  • Basic analytical skills

  • Excellent attention to detail

  • Exception oral and written communication skills

  • Ability to work well in a team environment.


Why Hylant?

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.


What Hylant employees say

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