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Insurance Account Representative Jobs (NOW HIRING)

JAMES DEMMER INSURANCE AGENCY INC

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Insurance Account Representative

Port Jervis, NY · On-site

$45K - $65K/yr

... of Account Representative- State Farm Agent Team Member. We seek an energetic professional ... Service can include responding to inquiries regarding insurance availability, eligibility ...

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Insurance Account Representative information

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$26.5K

$49.5K

$71.5K

How much do insurance account representative jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance account representative in the United States is $49,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

How do insurance account representatives get paid?

Insurance account representatives typically earn a combination of base salary and commissions based on sales or policy renewals. They may also receive bonuses or incentives for meeting performance targets, and some roles include benefits such as health insurance and retirement plans.

What does an insurance account representative do?

An insurance account representative is a sales agent that maintains and builds client relationships. Job duties often include finding new clients, resolving current customer problems, and recommending additional products or services. Someone in this career might cold-call or network to find potential customers. Qualifications include a high school diploma, sales skills, and work experience. Some employers may prefer a bachelor’s degree.

What are the key skills and qualifications needed to thrive as an insurance account representative, and why are they important?

To thrive as an Insurance Account Representative, you need strong customer service skills, knowledge of insurance products, and typically a relevant state insurance license. Familiarity with CRM software, policy management systems, and quoting tools is essential for efficiently managing accounts and processing applications. Excellent communication, relationship-building, and problem-solving abilities help you stand out in supporting clients and resolving their concerns. These skills are crucial for retaining clients, ensuring regulatory compliance, and driving sales growth in a competitive insurance market.

How does an insurance account representative typically collaborate with underwriters and clients to ensure effective policy management?

As an Insurance Account Representative, you serve as a vital link between clients and underwriters. You'll frequently communicate with underwriters to clarify coverage details, negotiate terms, and resolve issues, ensuring that policies meet client needs and compliance standards. On the client side, you'll answer questions, process policy changes, and provide ongoing support, often coordinating renewals and claims. This collaborative environment requires strong interpersonal and organizational skills, as you're expected to balance client advocacy with company guidelines.

What is the difference between Insurance Account Representative vs Insurance Customer Service Agent?

AspectInsurance Account RepresentativeInsurance Customer Service Agent
CredentialsLicenses, insurance knowledgeLicenses, insurance knowledge
Work EnvironmentOffice, client meetings, salesCall centers, office, client support
Employer & IndustryInsurance agencies, companiesInsurance companies, agencies
Primary FocusSelling policies, managing accountsAssisting clients, answering inquiries

Both roles require insurance licenses and industry knowledge. Insurance Account Representatives focus on sales and account management, while Insurance Customer Service Agents primarily handle client inquiries and support. The roles often overlap but differ mainly in their core responsibilities and interaction style with clients.

What does an insurance account representative do?

An Insurance Account Representative is responsible for assisting clients with their insurance needs, such as explaining policy options, processing applications, and handling policy renewals or changes. They act as a liaison between clients and insurance companies, ensuring customers understand their coverage and helping resolve any issues that arise. Additionally, they may be involved in sales, identifying opportunities to offer new policies or additional coverage to clients. Communication and customer service skills are essential in this role, as well as knowledge of various types of insurance products.
More about Insurance Account Representative jobs
What cities are hiring for Insurance Account Representative jobs? Cities with the most Insurance Account Representative job openings:
Who are the top companies hiring for Insurance Account Representative jobs? The top employers for Insurance Account Representative jobs are:
What states have the most Insurance Account Representative jobs? States with the most job openings for Insurance Account Representative jobs include:
What are popular job titles related to Insurance Account Representative jobs? For Insurance Account Representative jobs, the most frequently searched job titles are:
Insurance Account Representative jobs near you
Infographic showing various Insurance Account Representative job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $49,510 per year, or $23.8 per hour.

Insurance Account Representative

Nabozny & Associates, Inc.

Osseo, MN • On-site

$60K - $80K/yr

Full-time

Retirement, PTO

Re-posted 26 days ago

Job description

Benefits:
  • Licensing paid by agency
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

About our Agency:
Nabozny & Associates, Inc., an American Family Insurance agency based in Maple Grove, Minnesota, has been earning trust for more than 90 years the right way—by showing up, doing what’s right, and building lasting relationships.
We’re proud to serve Maple Grove and the surrounding communities, working closely with LGBTQ+ and Hispanic customers. Celebrating diversity and inclusivity is vital to our agency values. Our focus is on helping individuals and families protect what matters most through genuine care, clear guidance, and service that makes every client feel like part of the family. For us, integrity isn’t just a word—it’s how we operate every single day, and we’re committed to inclusive, people-first service in everything we do.
If you’re passionate about helping people, enjoy building meaningful connections, and are comfortable, respectful, and confident building relationships across diverse communities, you’ll feel right at home here—and have the opportunity to grow with a team that values trust, service, and community.
Position Overview:
We are seeking a motivated and customer-focused Insurance Account Representative to join our team in Maple Grove. This role is ideal for someone who enjoys building relationships, providing expert guidance, and helping clients find the right insurance solutions to meet their needs.
You’ll play a key role in both sales and service - supporting existing clients while also identifying opportunities to grow the business. If you thrive in a fast-paced environment and enjoy working with people, we’d love to connect with you.
Responsibilities:
  • Analyze client needs and recommend appropriate insurance products and coverage options
  • Build and maintain strong relationships with new and existing clients
  • Assist customers with policy questions, updates, and service requests
  • Handle inbound inquiries and provide professional, timely support
  • Identify opportunities to cross-sell and upsell insurance products
  • Maintain accurate records of client interactions and policy details
  • Collaborate with team members to ensure a smooth and positive customer experience
Qualifications:
  • Bilingual Spanish strongly preferred
  • Previous experience in insurance preferred
  • Active insurance license preferred (or willingness to obtain)
  • Excellent communication and customer service skills
  • Strong organizational and time-management abilities
  • Ability to manage multiple client accounts and priorities effectively
  • Comfortable working in an on-site office environment
  • Aligns with company values of diversity and inclusion