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Insurance Account Representative Jobs in Seattle, WA

Karen Chow State Farm Insurance

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Insurance Account Representative

Bellevue, WA · On-site

$50K - $90K/yr

About the Role As an Insurance Account Representative / Account Manager , you will be an important part of our agency's success. You will build lasting customer relationships, manage existing ...

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All JobsInsurance Account Representative JobsInsurance Account Representative Jobs in Seattle, WA

Insurance Account Representative information

See Seattle, WA salary details

$30.2K

$56.3K

$81.4K

How much do insurance account representative jobs pay per year?

As of Aug 26, 2026, the average yearly pay for insurance account representative in Seattle, WA is $56,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $62,600.00 per year, depending on experience, location, and employer.

What does an insurance account representative do?

An insurance account representative is a sales agent that maintains and builds client relationships. Job duties often include finding new clients, resolving current customer problems, and recommending additional products or services. Someone in this career might cold-call or network to find potential customers. Qualifications include a high school diploma, sales skills, and work experience. Some employers may prefer a bachelor’s degree.

What does an insurance account representative do?

An Insurance Account Representative is responsible for assisting clients with their insurance needs, such as explaining policy options, processing applications, and handling policy renewals or changes. They act as a liaison between clients and insurance companies, ensuring customers understand their coverage and helping resolve any issues that arise. Additionally, they may be involved in sales, identifying opportunities to offer new policies or additional coverage to clients. Communication and customer service skills are essential in this role, as well as knowledge of various types of insurance products.

What are the key skills and qualifications needed to thrive as an insurance account representative, and why are they important?

To thrive as an Insurance Account Representative, you need strong customer service skills, knowledge of insurance products, and typically a relevant state insurance license. Familiarity with CRM software, policy management systems, and quoting tools is essential for efficiently managing accounts and processing applications. Excellent communication, relationship-building, and problem-solving abilities help you stand out in supporting clients and resolving their concerns. These skills are crucial for retaining clients, ensuring regulatory compliance, and driving sales growth in a competitive insurance market.

How does an insurance account representative typically collaborate with underwriters and clients to ensure effective policy management?

As an Insurance Account Representative, you serve as a vital link between clients and underwriters. You'll frequently communicate with underwriters to clarify coverage details, negotiate terms, and resolve issues, ensuring that policies meet client needs and compliance standards. On the client side, you'll answer questions, process policy changes, and provide ongoing support, often coordinating renewals and claims. This collaborative environment requires strong interpersonal and organizational skills, as you're expected to balance client advocacy with company guidelines.

What is the difference between Insurance Account Representative vs Insurance Customer Service Agent?

AspectInsurance Account RepresentativeInsurance Customer Service Agent
CredentialsLicenses, insurance knowledgeLicenses, insurance knowledge
Work EnvironmentOffice, client meetings, salesCall centers, office, client support
Employer & IndustryInsurance agencies, companiesInsurance companies, agencies
Primary FocusSelling policies, managing accountsAssisting clients, answering inquiries

Both roles require insurance licenses and industry knowledge. Insurance Account Representatives focus on sales and account management, while Insurance Customer Service Agents primarily handle client inquiries and support. The roles often overlap but differ mainly in their core responsibilities and interaction style with clients.

How do insurance account representatives get paid?

Insurance account representatives typically earn a combination of a base salary and commissions based on sales or policies they manage. They may also receive bonuses or incentives for meeting performance targets, and some employers offer benefits such as health insurance and retirement plans.
More about Insurance Account Representative jobs
Insurance Account Representative jobs near you
Infographic showing various Insurance Account Representative job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,564 per year, or $27.2 per hour.

Insurance Account Representative

Bellevue, WA • On-site

Karen Chow State Farm Insurance
See more jobs at Karen Chow State Farm Insuranceexternal

$50K - $90K/yr

Full-time

Medical, PTO

Posted 13 days ago

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Job description

About Our Agency

At Karen Chow State Farm, our mission is simple: to help people protect what matters most and feel confident about their future. We do this by understanding our customers, building trusted relationships, and providing exceptional service.

We are a rapidly growing, customer-focused agency committed to building a diverse and high-performing team where people support one another, take ownership, continuously improve, and grow together. We value professionalism, teamwork, accountability, and recognizing people for their contributions.

We’re looking for motivated, positive, coachable, and customer-focused professionals who communicate well, take initiative, embrace challenges, and are driven to achieve both individual and team goals.

If you’re looking for a place where you can make a meaningful impact, develop your skills, and grow your career, we’d love to meet you.


About the Role

As an Insurance Account Representative / Account Manager, you will be an important part of our agency’s success. You will build lasting customer relationships, manage existing accounts, identify coverage needs, and help customers make informed insurance decisions.

This role combines relationship management, customer service, insurance expertise, and sales. You will have opportunities to develop your skills, grow your book of business, and contribute directly to the growth of our agency.


Responsibilities

  • Build and maintain strong relationships with new and existing customers
  • Conduct policy reviews and identify opportunities to better protect customers
  • Recommend, explain, and sell appropriate insurance products and services
  • Proactively contact customers and leads to identify insurance needs
  • Handle and resolve customer questions and complex service issues
  • Follow up consistently with customers and prospects
  • Maintain accurate customer information and documentation
  • Develop and maintain strong knowledge of State Farm products and services
  • Meet individual and agency performance goals
  • Collaborate with teammates to provide an exceptional customer experience


Qualifications

  • Property & Casualty license required (or must be able to obtain)
  • Life & Health license required (or must be able to obtain)
  • Previous insurance sales or account management experience preferred
  • Strong communication, listening, and interpersonal skills
  • Comfortable having sales conversations and asking for the business
  • Proven ability to meet performance goals
  • Strong organizational and problem-solving skills
  • Self-motivated, dependable, and accountable
  • Coachable and willing to continuously learn and improve
  • Able to work effectively in a fast-paced, team-oriented environment
  • Mandarin and/or Cantonese language skills are a major plus
  • Other bilingual or multilingual abilities are also highly valued


What We Offer

  • Competitive salary
  • Performance-based commissions and bonuses
  • Hiring bonus
  • Paid time off
  • Company holidays
  • Birthday off
  • Health insurance reimbursement
  • Paid training and professional development
  • Licensing reimbursement
  • Flexible work environment
  • Free parking
  • Marketing support and a strong supply of leads
  • Opportunities for advancement
  • Open office environment
  • Complimentary snacks and drinks
  • Supportive and collaborative team environment


Why Join Us?

We’re building a rapidly growing agency where your work matters.

You’ll have the opportunity to work directly with customers, develop your insurance expertise, build meaningful relationships, and grow professionally while being part of a supportive team.

If you are licensed, motivated, customer-focused, and ready to grow, we’d love to hear from you.