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$26.5K

$49.5K

$71.5K

How much do insurance account representative jobs pay per year?

As of Jun 6, 2026, the average yearly pay for insurance account representative in the United States is $49,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What Does an Insurance Account Representative Do?

An insurance account representative is a sales agent that maintains and builds client relationships. Job duties often include finding new clients, resolving current customer problems, and recommending additional products or services. Someone in this career might cold-call or network to find potential customers. Qualifications include a high school diploma, sales skills, and work experience. Some employers may prefer a bachelor’s degree.

What are the key skills and qualifications needed to thrive as an Insurance Account Representative, and why are they important?

To thrive as an Insurance Account Representative, you need strong customer service skills, knowledge of insurance products, and typically a relevant state insurance license. Familiarity with CRM software, policy management systems, and quoting tools is essential for efficiently managing accounts and processing applications. Excellent communication, relationship-building, and problem-solving abilities help you stand out in supporting clients and resolving their concerns. These skills are crucial for retaining clients, ensuring regulatory compliance, and driving sales growth in a competitive insurance market.

How does an Insurance Account Representative typically collaborate with underwriters and clients to ensure effective policy management?

As an Insurance Account Representative, you serve as a vital link between clients and underwriters. You'll frequently communicate with underwriters to clarify coverage details, negotiate terms, and resolve issues, ensuring that policies meet client needs and compliance standards. On the client side, you'll answer questions, process policy changes, and provide ongoing support, often coordinating renewals and claims. This collaborative environment requires strong interpersonal and organizational skills, as you're expected to balance client advocacy with company guidelines.

What is the difference between Insurance Account Representative vs Insurance Customer Service Agent?

AspectInsurance Account RepresentativeInsurance Customer Service Agent
CredentialsLicenses, insurance knowledgeLicenses, insurance knowledge
Work EnvironmentOffice, client meetings, salesCall centers, office, client support
Employer & IndustryInsurance agencies, companiesInsurance companies, agencies
Primary FocusSelling policies, managing accountsAssisting clients, answering inquiries

Both roles require insurance licenses and industry knowledge. Insurance Account Representatives focus on sales and account management, while Insurance Customer Service Agents primarily handle client inquiries and support. The roles often overlap but differ mainly in their core responsibilities and interaction style with clients.

What does an Insurance Account Representative do?

An Insurance Account Representative is responsible for assisting clients with their insurance needs, such as explaining policy options, processing applications, and handling policy renewals or changes. They act as a liaison between clients and insurance companies, ensuring customers understand their coverage and helping resolve any issues that arise. Additionally, they may be involved in sales, identifying opportunities to offer new policies or additional coverage to clients. Communication and customer service skills are essential in this role, as well as knowledge of various types of insurance products.
More about Insurance Account Representative jobs
What cities are hiring for Insurance Account Representative jobs? Cities with the most Insurance Account Representative job openings:
Who are the top companies hiring for Insurance Account Representative jobs? The top employers for Insurance Account Representative jobs are:
What states have the most Insurance Account Representative jobs? States with the most job openings for Insurance Account Representative jobs include:
What are popular job titles related to Insurance Account Representative jobs? For Insurance Account Representative jobs, the most frequently searched job titles are:
Insurance Account Representative jobs near you
Infographic showing various Insurance Account Representative job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $49,510 per year, or $23.8 per hour.

Insurance Account Representative

Tom Birks Agency - Allstate

Pocono Summit, PA • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Benefits:
  • Life insurance
  • Licensing paid by agency
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

ROLE DESCRIPTION:
As a Insurance Account Representative with Tom Birks Agency - Allstate, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.
In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.
RESPONSIBILITIES:
  • Generate leads and actively pursue new business opportunities.
  • Educate clients about insurance products and recommend appropriate coverage options.
  • Foster strong client relationships through regular follow-ups and proactive communication.
  • Maintain accurate client records and manage policy updates efficiently.
QUALIFICATIONS:
  • Excellent communication and relationship-building abilities.
  • Experience in sales or customer service preferred.
  • Goal-oriented and motivated by achieving measurable results.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.