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Insurance Account Representative Jobs in Louisiana

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Insurance Account Representative information

See Louisiana salary details

$22.7K

$42.3K

$61.1K

How much do insurance account representative jobs pay per year?

As of Aug 26, 2026, the average yearly pay for insurance account representative in Louisiana is $42,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $47,000.00 per year, depending on experience, location, and employer.

What does an insurance account representative do?

An insurance account representative is a sales agent that maintains and builds client relationships. Job duties often include finding new clients, resolving current customer problems, and recommending additional products or services. Someone in this career might cold-call or network to find potential customers. Qualifications include a high school diploma, sales skills, and work experience. Some employers may prefer a bachelor’s degree.

What does an insurance account representative do?

An Insurance Account Representative is responsible for assisting clients with their insurance needs, such as explaining policy options, processing applications, and handling policy renewals or changes. They act as a liaison between clients and insurance companies, ensuring customers understand their coverage and helping resolve any issues that arise. Additionally, they may be involved in sales, identifying opportunities to offer new policies or additional coverage to clients. Communication and customer service skills are essential in this role, as well as knowledge of various types of insurance products.

What are the key skills and qualifications needed to thrive as an insurance account representative, and why are they important?

To thrive as an Insurance Account Representative, you need strong customer service skills, knowledge of insurance products, and typically a relevant state insurance license. Familiarity with CRM software, policy management systems, and quoting tools is essential for efficiently managing accounts and processing applications. Excellent communication, relationship-building, and problem-solving abilities help you stand out in supporting clients and resolving their concerns. These skills are crucial for retaining clients, ensuring regulatory compliance, and driving sales growth in a competitive insurance market.

How does an insurance account representative typically collaborate with underwriters and clients to ensure effective policy management?

As an Insurance Account Representative, you serve as a vital link between clients and underwriters. You'll frequently communicate with underwriters to clarify coverage details, negotiate terms, and resolve issues, ensuring that policies meet client needs and compliance standards. On the client side, you'll answer questions, process policy changes, and provide ongoing support, often coordinating renewals and claims. This collaborative environment requires strong interpersonal and organizational skills, as you're expected to balance client advocacy with company guidelines.

What is the difference between Insurance Account Representative vs Insurance Customer Service Agent?

AspectInsurance Account RepresentativeInsurance Customer Service Agent
CredentialsLicenses, insurance knowledgeLicenses, insurance knowledge
Work EnvironmentOffice, client meetings, salesCall centers, office, client support
Employer & IndustryInsurance agencies, companiesInsurance companies, agencies
Primary FocusSelling policies, managing accountsAssisting clients, answering inquiries

Both roles require insurance licenses and industry knowledge. Insurance Account Representatives focus on sales and account management, while Insurance Customer Service Agents primarily handle client inquiries and support. The roles often overlap but differ mainly in their core responsibilities and interaction style with clients.

How do insurance account representatives get paid?

Insurance account representatives typically earn a combination of a base salary and commissions based on sales or policies they manage. They may also receive bonuses or incentives for meeting performance targets, and some employers offer benefits such as health insurance and retirement plans.
More about Insurance Account Representative jobs

What are popular job titles related to Insurance Account Representative jobs in LA?

For Insurance Account Representative jobs in LA, the most frequently searched job titles are:

Insurance Account Representative jobs near you
Infographic showing various Insurance Account Representative job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,337 per year, or $20.4 per hour.

Insurance Account Representative

OrthoSynetics Inc

Metairie, LA • On-site

$36K - $49K/yr

Full-time

Posted 14 days ago

Job description

Analyze and call on unpaid Ortho Insurance Claims that are 30 days or older. Investigate with
Insurance Carriers the reason for non-payment and take the necessary action as per the scenario.
Notify OIS Account Manager daily of any inquiries/requests that need their assistance or office assistance.
Duties and Responsibilities:
  • Contact insurance carriers regarding accounts 30 days and older.
  • Re-file claims. (Excluding claims that must be mailed.)
  • Edit policy information and estimated insurance portion adjustments to keep accounts accurate. This information is based on feedback from carriers.
  • Send daily report to OIS-Account Manager.
  • Review and resolve any tickets assigned to OIS-Call Center
  • Responsible for making necessary policy and estimated insurance adjustments to keep accounts accurate.

Qualification Requirements:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Requires a high school diploma or its equivalent and 2-4 years of related experience.
Language Skills:
Ability to analyze, and interpret explanation of benefits, financial screen, and collection reports. Ability to respond to common inquiries or complaints from customers. Ability to prepare clear and concise written materials for customers. Ability to effectively present information to supervisor and account managers.
Reasoning Ability:
Ability to solve practical problems with customers and deal with a variety of personalities leaving the customer always feeling that they were assisted in a professional and fair manner. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule formats.
Other Skills and Abilities:
Clear speech and pleasant telephone demeanor. Organizational skills, ability to prioritize tasks, and remain calm under pressure. Intermediate computer skills utilizing Microsoft Office Outlook, Word,
Excel.

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