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Insurance Account Manager Jobs in Kentucky (NOW HIRING)

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Insurance Account Manager information

See Kentucky salary details

$23K

$45.7K

$66.4K

How much do insurance account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance account manager in Kentucky is $45,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $51,200.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Kentucky? The most popular types of Insurance Account jobs in Kentucky are:
What are popular job titles related to Insurance Account Manager jobs in Kentucky? For Insurance Account Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Kentucky look for? The top searched job categories for Insurance Account Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Insurance Account Manager jobs? Cities in Kentucky with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,678 per year, or $22 per hour.

Insurance Account Manager

Lake Barkley Insurance

Cadiz, KY • On-site

$40K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Lake Barkley Insurance is an Independent Insurance Agency serving Western KY & Middle TN. We represent one of the largest selections of highly rated insurance carriers in the marketplace and we are looking to grow and expand our team.

We are seeking a confident, and highly motivated professional ready to grow their career as a trusted insurance advisor in the markets we serve. This is an excellent opportunity for a detail-oriented, customer service-focused professional to manage a diverse book of business. As a licensed Insurance Account Manager, you will be responsible for providing timely and professional client service to a large base of existing customers within our two agency locations.

Apply today to start your path to a new career as a trusted insurance professional!

Experience as a Personal Lines or Commercial Lines Account Manager Representative and an active Property & Casualty License are preferred, but not required.

New to the insurance industry? Your base salary will start at $40,000. Experienced insurance professionals will start with base salary up to $70,000, depending on experience.

Apply for the position today by completing the form and the assessment.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Vacation

Paid Holidays

Opportunity for Bonus Pay + Commissions

Employer Sponsored 401K Plan

Employer Sponsored & Paid Health Insurance

Employer Paid Life Insurance, Short Term and Long Term Disability

Voluntary Benefit Options for Dental, Vision and Dependent Life Insurance

Flexible Work Schedule

No Night or Weekend Required Work Schedules

Growth Opportunities for Advanced Positions

Group Social Activities such Christmas parties, Employee Dinners, Celebrations, etc.

Civic & Community Involvement supported & encouraged

All Insurance Education & Licensing 100% Paid by Employer

Flexible Schedule

Vision Insurance

Life Insurance

Hands on Training

Retirement Plan

Career Growth Opportunities

Evenings Off

Mon-Fri Schedule

Licensing Assistance Available

Dental Insurance

Paid Time Off (PTO)

Health Insurance

Disability Insurance

Parental Leave


Responsibilities

Day to Day maintenance and servicing of assigned customer accounts, including but not limited to:

  • Maintaining a high level of client service and satisfaction
  • Support Producers sales efforts by developing complete submissions on new and renewal business and obtain quotes in conjunction with agency marketing procedures
  • Maintaining Agency Management System and electronic files to ensure proper documentation for assigned client accounts including policies, endorsements, invoices, binders, certificates of insurance, etc. in a timely manner.
  • Achieving agency account retention goals through proactive account rounding, cross selling of higher coverage limits, enhancement endorsements, and consultative recommendations that benefit individual customer's needs
  • Developing strong relationships with clients through proactive and responsive communication
  • Responding to all inquiries, customer policy change requests, cancellation requests, and sales requests within specified timeframe
  • Participation in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins
  • Participation in any special projects at managements request, including acting as a peer mentor and trainer as needed

Requirements
  • Experience as a Personal Lines or Commercial Lines Account Manager or Commercial Lines Customer Service Representative preferred (but not required)
  • Active Property & Casualty insurance license preferred (but not required)
  • Two-year Associate Degree or Four-year Bachelor's Degree preferred (but not required)
  • Experience and expertise in operating in an electronic environment; excellent automation skills, including agency management systems, Microsoft Office, other relevant software, and phone systems
  • Excellent time management, organizational, problem-solving, and communication skills
  • Possessing an upbeat, positive, and enthusiastic attitude
  • Ability to work independently and as part of a team
  • Strong customer service skills
  • Driven and goal-oriented individual
  • Ability to tactfully handle stressful and difficult situations.
  • Knowledge of commercial insurance products, and the underwriting process for commercial insurance a plus