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Infrastructure Associate Jobs in Ohio (NOW HIRING)

Black Box

Infrastructure Technician III

New Albany, OH · On-site

Infrastructure Technician III As an Infrastructure Technician III , you are the technical expert ... Associate degree or technical certification or equivalent work experience * 5+ years installing ...

DataServ

Infrastructure Engineer, Level I

Westlake, OH

$99K - $130K/yr

We are searching for passionate Infrastructure engineers to join our team of like-minded ... Associates or Bachelors degree preferred or relevant prior work experience * Technical ...

Gardiner & Theobald

Our Major Projects & Infrastructure team deliver diverse and high-impact projects across a number ... We are seeking an Associate to lead business growth and maintain our world-class service standards.

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Infrastructure Associate information

What skills are needed for infrastructure support role?

An Infrastructure Associate needs strong technical skills in networking, server management, and operating systems. Knowledge of cloud platforms, scripting, and troubleshooting is essential, along with good problem-solving and communication abilities. Certifications like CompTIA Network+ or Cisco CCNA can enhance qualifications.

What are the roles of infrastructure?

An Infrastructure Associate is responsible for managing and maintaining the physical and virtual components of an organization's IT environment, including servers, networks, and data centers. They ensure system reliability, security, and performance, often using tools like monitoring software and following industry standards. Their role supports the overall technology operations and requires technical skills and certifications such as CompTIA or Cisco.

What are Infrastructure Associates?

Infrastructure Associates are professionals who assist in the planning, development, and maintenance of an organization's physical and digital infrastructure. They often work on projects related to IT systems, data centers, networks, or even physical assets like buildings and utilities. Their responsibilities may include monitoring system performance, supporting upgrades, and ensuring compliance with safety and regulatory standards. Infrastructure Associates typically collaborate with engineers, IT staff, and other stakeholders to ensure smooth and efficient operations.

What are the key skills and qualifications needed to thrive as an Infrastructure Associate, and why are they important?

To thrive as an Infrastructure Associate, you need strong analytical skills, an understanding of finance and investment principles, and typically a bachelor’s degree in finance, economics, or a related field. Familiarity with financial modeling tools, databases like Bloomberg, and proficiency in Excel and PowerPoint are commonly required, along with exposure to project management systems. Strong communication, attention to detail, and the ability to work collaboratively are essential soft skills in this role. These skills and qualities are crucial for accurately evaluating infrastructure investments and supporting effective decision-making within teams.

How does an Infrastructure Associate typically collaborate with other IT teams and departments?

Infrastructure Associates frequently work alongside network engineers, system administrators, and security teams to ensure the organization's IT systems run smoothly. Collaboration often involves participating in cross-functional meetings, coordinating on project deployments, and supporting troubleshooting efforts. Effective communication skills are essential, as Infrastructure Associates relay technical details to both technical and non-technical stakeholders. This collaborative approach not only helps resolve issues efficiently but also provides valuable learning opportunities across various IT domains.

What is infrastructure as a job?

An Infrastructure Associate is a professional responsible for maintaining and supporting an organization’s IT and network systems, including servers, storage, and cloud services. The role often involves troubleshooting, system upgrades, and ensuring security, requiring knowledge of networking, hardware, and relevant certifications. It typically involves working in data centers or IT environments and may require on-call availability or adherence to strict schedules.

What is an infrastructure specialist job?

An infrastructure specialist is responsible for designing, implementing, and maintaining an organization’s IT infrastructure, including servers, networks, and data centers. They often work with hardware, software, and security tools to ensure system reliability and performance, requiring technical skills and certifications such as CompTIA or Cisco. The role typically involves troubleshooting, system upgrades, and supporting business operations.

What is the difference between Infrastructure Associate vs Network Technician?

AspectInfrastructure AssociateNetwork Technician
Required CredentialsAssociate degree or certifications like CompTIA A+ or Network+Associate degree or certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentData centers, IT departments, infrastructure projectsNetwork labs, client sites, troubleshooting environments
Employer & Industry UsageIT firms, corporate IT departments, infrastructure providersTelecom companies, ISPs, corporate IT teams

The Infrastructure Associate and Network Technician roles share similar certifications and work environments, often overlapping in IT infrastructure tasks. However, Infrastructure Associates focus more broadly on overall infrastructure setup and maintenance, while Network Technicians specialize in network-specific troubleshooting and configuration. Both roles are essential in supporting organizational IT needs, with the choice depending on specific technical focus and career goals.

What are the most commonly searched types of Infrastructure jobs in Ohio? The most popular types of Infrastructure jobs in Ohio are:
What are popular job titles related to Infrastructure Associate jobs in Ohio? For Infrastructure Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Infrastructure Associate jobs in Ohio look for? The top searched job categories for Infrastructure Associate jobs in Ohio are:
What cities in Ohio are hiring for Infrastructure Associate jobs? Cities in Ohio with the most Infrastructure Associate job openings:
Infrastructure Associate jobs near you
Infographic showing various Infrastructure Associate job openings in Ohio as of June 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Infrastructure Technician III

Infrastructure Technician III

Black Box

New Albany, OH • On-site

Full-time

Posted 21 days ago

Job description

Job Description
Infrastructure Technician III
As an Infrastructure Technician III, you are the technical expert and frontline leader who ensures that the data, voice, fiber, and low voltage systems powering world-class environments are installed with precision, quality, and unmatched professionalism. This is a senior level, hands-on role where your expertise in structured cabling, fiber optics, and ICT systems sets the standard for the entire team.
If you're a highly skilled technician who thrives on solving complex challenges, mentoring others, and delivering excellence in high-stakes environments like data centers, enterprises, and advanced facilities-this is where your experience becomes impact.
What You'll Do
Lead Advanced Structured Cabling & ICT Infrastructure Work
  • Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic systems, and low voltage technologies.

  • Execute high skill work such as fusion splicing high strand ribbon fiber, terminating and testing copper and fiber, and performing advanced troubleshooting.

  • Install and remove infrastructure components including racks, cable trays, cabinets, pathways, and network devices.

Be the Subject Matter Expert Onsite
  • Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements.

  • Conduct Fluke DSX8000 testing, OTDR testing, inspection, documentation, and remediation.

  • Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling.

  • Troubleshoot and support network devices; experience with Cisco routers is a strong plus.

Lead Teams & Set the Standard
  • Act as the first level of field leadership: ensuring Safety First, followed by Quality, then Production.

  • Mentor and guide Technicians I & II, leading by example in workmanship, professionalism, and customer service.

  • Coordinate workflows with team members to keep projects on schedule and compliant with scope.

Deliver an Outstanding Client Experience
  • Serve as a customer facing technical professional with exceptional communication and service skills.

  • Provide clear updates on project status, technical challenges, and resolutions.

  • Support emergency service requests, ensuring timely response and SLA compliance.

Ensure World-class Documentation & Project Execution
  • Maintain accurate electronic and written documentation for time, materials, testing results, and work progress.

  • Request tools, supplies, and materials to ensure readiness and jobsite efficiency.

  • Participate in required meetings, training, and workshops to maintain expertise and certifications.

Technical Skills That Make You Stand Out
  • Deep knowledge of TIA/BICSI standards and ICT best practices

  • Fiber fusion splicing (including high strand ribbon fiber)

  • Fiber & copper termination and testing (Fluke DSX8000, OTDR, VFL)

  • Patch panel installation, rack and stack, and network device mounting

  • Reading/creating port maps and technical documentation

  • Ability to use laptops/tablets with digital work software

  • Understanding of switching, routing, and low voltage signal flow

  • Knowledge of Cisco router installation and configuration (preferred)

Soft Skills That Elevate You
  • Positive "can do" attitude and strong team leadership mindset

  • Punctual, professional, and reliable

  • Exceptional client facing communication skills

  • Strong collaboration and conflict resolution abilities

  • High attention to detail and pride in workmanship

  • Ability to work independently with minimal supervision

What You Bring
  • Associate degree or technical certification or equivalent work experience

  • 5+ years installing, maintaining, and troubleshooting low voltage cabling systems

  • Proven ability to install, terminate, test, and certify copper and fiber systems

  • Experience with major manufacturers (Panduit, CommScope, Corning, Leviton, etc.) preferred

  • Understanding of NEC, ANSI, TIA, EIA, and BICSI standards

  • Ability to read blueprints and construction drawings

  • Valid driver's license and clean driving record

  • BICSI Technician Certification highly desired

Supervisory Responsibility
  • Tech III is the first level of field leadership at Black Box.

  • Leads small teams, mentors junior techs, and ensures safe, quality focused execution.

Work Environment & Physical Demands
  • Primarily indoors, occasionally outdoors

  • Moderate noise typical of construction and data center settings

  • Regularly required to sit, kneel, stoop, climb, bend, reach, talk, hear

  • Frequently required to stand and walk for extended periods

  • Must be able to lift/move 50 lbs regularly and 25 lbs frequently

  • Must be able to work at heights and in tight/confined spaces

  • Reasonable accommodations available for qualified individuals

Required Tools
Snips, basic hand tools, steel/composite toe boots, VFL (preferred), cordless drill/impact, pliers, testers, punch tools, tape measure, level, flashlight/headlamp, and more.
Why Black Box?
Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth-both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.
Equal Opportunity Employer- Black Box is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.

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