Infrastructure Associate Jobs in Ohio (NOW HIRING)

Job#: 3045612
Job Description:
Infrastructure Engineer Prin
Location: Columbus, Ohio (Remote)
Role Overview
An experienced Enterprise Observability and Monitoring Engineer is sought to serve as a subject matter expert for enterprise monitoring technologies, including Dynatrace and related platforms. This position is responsible for the design, implementation, administration, enhancement, and operational support of the enterprise monitoring ecosystem. The engineer will partner with application, infrastructure, cloud, cybersecurity, and operations teams to deliver proactive monitoring, performance management, automation, and observability solutions. This role requires technical expertise and the ability to translate business requirements into actionable monitoring and observability strategies.
Key Responsibilities

• Administer and support Dynatrace enterprise monitoring environments.
• Design and implement monitoring solutions for business-critical applications and infrastructure.
• Develop standards for monitoring, alerting, dashboards, and operational observability.
• Continuously improve enterprise monitoring coverage and accuracy.
• Tune alerting thresholds and event correlation to reduce false positives while ensuring timely incident detection.
• Deploy and administer Dynatrace OneAgent technologies and support large scale application onboarding.
• Monitor application health, service dependencies, user experience, and transaction performance.
• Participate in major incident response, perform root cause analysis, and develop corrective actions.
• Support integration between Dynatrace, ServiceNow, and enterprise event management platforms.
• Consult with application owners and infrastructure teams regarding monitoring requirements.

Required Qualifications
Education: Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field, or equivalent work experience.
Experience:

• 5+ years supporting enterprise monitoring or observability platforms.
• 5+ years supporting large-scale enterprise infrastructure environments.
• Experience administering Dynatrace or comparable monitoring solutions.

Technical Skills:

• Dynatrace Administration and Engineering.
• Application Performance Monitoring (APM) and Observability Engineering.
• Synthetic Monitoring and Real User Monitoring (RUM).
• Windows Server and Linux Administration.
• VMware, AWS, and Azure Monitoring.
• ActiveGate Deployment and Administration.
• ServiceNow Integration and Root Cause Analysis.
• Database Monitoring (Oracle, SQL Server, PostgreSQL).
• ITIL Incident, Problem, and Change Management.

Preferred Qualifications

• Dynatrace Professional or Associate Certification.
• Splunk or SolarWinds administration experience.
• OpenShift or Kubernetes monitoring experience.
• Experience developing Dynatrace Extensions 2.0.
• PowerShell, Python, Bash, or automation scripting.
• ServiceNow Event Management integration experience.
• Experience supporting enterprise authentication solutions (Entra ID, SSO, LDAP, SAML, OAuth).
• Experience supporting NERC/CIP regulated environments.

Leadership & Soft Skills

• Customer service and stakeholder management skills.
• Troubleshooting and analytical abilities.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to prioritize multiple projects and operational demands.
• Collaboration skills across infrastructure, security, cloud, and application teams.
• Ability to lead technical initiatives and mentor junior engineers.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.