Infrastructure Associate Jobs in Ohio (NOW HIRING)

MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

About the Role

We are currently seeking a self-motivated, results-oriented NETWORK & INFRASTRUCTURE MANAGER. At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation. This position is located at our Home Office in Hilliard OH, a suburb of Columbus, OH.

What You’ll Do

• Oversee the maintenance of a high-performance and secure LAN/WAN/SAN infrastructure, including secure wireless networking solutions for both corporate and remote locations.
• Ensure best practices are followed to maintain network security and safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards.
• Provide leadership and team management to guide and the Infrastructure / Networking team.  Including mentoring, performance management, and fostering a collaborative work environment.
• Collaborate with development teams to integrate infrastructure and cloud solutions that meet the companies’ objectives.

• Establish best practices for business continuity and capacity planning.

• Evaluate emerging technologies and security best practices to keep the company’s infrastructure current and secure.
• Serve as a key contributor to the organization’s security team.

What We’re Looking For

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 7+ years of experience in infrastructure management, network administration or engineering along with 3+ years of Team Leadership.
• Demonstrate a comprehensive understanding of Payment Card Industry (PCI) data security standards to ensure regulatory compliance and secure transaction environments.

• Proven track record of leading large-scale infrastructure projects from concept to implementation.

• Vendor Management: Experience managing relationships with vendors, including negotiating contracts, evaluating products, and ensuring service levels meet organizational standards.
• History of designing and implementing cloud-based solutions with a strong understanding of cloud-native technologies.
• Strategic problem-solver who leverages detailed data analysis to optimize infrastructure performance and minimize downtime.
• Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with Cisco and Ubiquiti networking products, including wireless.
• Familiarity with Pure storage arrays.
• SAN and backup solution design and implementation.
• Experience with Cloudflare’s networking solutions.
• Familiarity with the following hardware:
• Major server hardware providers; Dell, HP etc.
• F5 load balancers.
• Sonicwall Firewalls.
• APC / Schneider Electric battery backup solutions
• Experience managing a large-scale multi-site network environment.
• Telecommunication contract negotiation.

Benefits That Support Your Growth and Well‑Being

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

• Medical, Dental & Vision Coverage for regular full‑time associates
• Competitive Employee Discount, including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry‑Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

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