INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART-TIME MALCOLM X COLLEGE Malcolm X College is currently seeking a part-time IT Services Associate for the Information Technology Department. The basic ...
INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART-TIME MALCOLM X COLLEGE Malcolm X College is currently seeking a part-time IT Services Associate for the Information Technology Department. The basic ...
Information Technology Services Associate - Part Time
Chicago, IL · On-site
$16.97 - $23.87/hr
INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART TIME MALCOLM XCOLLEGE Malcolm X College is currently seeking a part-time Information Technology Service Associate for the Information Technology ...
Information Technology Services Associate - Part Time
Chicago, IL · On-site
$16.97 - $23.87/hr
INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART TIME MALCOLM XCOLLEGE Malcolm X College is currently seeking a part-time Information Technology Service Associate for the Information Technology ...
INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART-TIME MALCOLM X COLLEGE Malcolm X College is currently seeking a part-time IT Services Associate for the Information Technology Department. The basic ...
INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART-TIME MALCOLM X COLLEGE Malcolm X College is currently seeking a part-time IT Services Associate for the Information Technology Department. The basic ...
Associate degree in Health Information Management. Experience : 5 years' experience in HIM/medical records. 3 years' experience in a leadership/management position. Prior experience with coding ...
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Quick apply
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$14.25 - $17.25/hr
The Environmental Services Associate 2 provides a clean and sanitary environment within the ... information. Potential for exposure to infections and communicable diseases, blood and body fluids ...
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Quick apply
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Chadds Ford, PA · On-site
Perform patient intake, ensuring accurate and timely documentation of medical necessity information ... Services Associate, apply today! #INDPE2023
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Salt Lake City, UT · On-site
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Information Services Associate information
See salary details
$10.10 - $12.89
3% of jobs
$12.89 - $15.69
12% of jobs
$16.90 is the 25th percentile. Wages below this are outliers.
$15.69 - $18.49
23% of jobs
The median wage is $19.83 / hr.
$18.49 - $21.28
24% of jobs
$23.58 is the 75th percentile. Wages above this are outliers.
$21.28 - $24.08
15% of jobs
$24.08 - $26.88
10% of jobs
$26.88 - $29.68
6% of jobs
$29.68 - $32.47
2% of jobs
$32.47 - $35.27
2% of jobs
$35.27 - $38.07
1% of jobs
$38.07 - $40.87
1% of jobs
$10
$22
$40
How much do information services associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as an information services associate?
What are some typical challenges an information services associate might face when supporting multiple departments?
What is the difference between Information Services Associate vs Library Technician?
| Aspect | Information Services Associate | Library Technician |
|---|---|---|
| Required Credentials | Associate's degree or relevant certification | Associate's degree in library technology or related field |
| Work Environment | Public libraries, educational institutions, corporate info centers | Public and academic libraries, archives |
| Employer & Industry Usage | Libraries, educational institutions, government agencies | Libraries, archives, museums |
| Common Search & Comparison | Often compared for roles involving information management and customer service | Compared for technical support in library settings |
The main difference is that Information Services Associates typically focus on customer service, information retrieval, and assisting users in various settings, while Library Technicians often handle cataloging, shelving, and technical library tasks. Both roles require similar educational backgrounds and are found in library environments, but their specific duties differ slightly.
What is an information services associate?

Full-time, Part-time
Re-posted 15 days ago
City Colleges Of Chicago rating
7.8
Based on 7 frontline employees who took The Breakroom Quiz
228th of 617 rated colleges and universities
Job description
INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART-TIME
MALCOLM X COLLEGE
Malcolm X College is currently seeking a part-time IT Services Associate for the Information Technology Department. The basic function of this position is to support the computer hardware and software used by students, administrators, faculty and staff in a variety of academic settings and to achieve student success.
The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.
ESSENTIAL DUTIES:
Provides computer hardware and software technical support both in person and remotely to students, administrators, faculty and staff.
Maintains, installs and tests software applications on computer hardware throughout the college.
Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management.
Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff.
Facilitates use of equipment for various internal and external events.
Assembles and disassembles equipment on site before and after classes.
Provides limited training to audio-visual/multi-media equipment users.
Adheres to CCC Customer Service Excellence standards.
Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule.
QUALIFICATIONS:
Associate degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
Minimum of two years of related work experience.
Knowledge and experience with supporting both Windows and Macintosh platforms.
Knowledge of all current versions of Microsoft Windows (XP, Windows 7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills.
Sound verbal and written communication skills.
Great team player and self-starter.
SALARY RANGE: 17.48 - 24.59 Per Hour
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits information is found at https://www.ccc.edu/departments/Benefits/
Malcolm X College has been named a 2024 Most Promising Places to Work in Community Colleges award winner! NISOD joins Diverse: Issues in Higher Education in recognizing Malcolm X College's best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.
We are an equal opportunity and affirmative action employer.
This position is represented by the Local 1600 union.
Thank you for your interest in City Colleges!
- Salary Range: 17.48 - 24.59/ per hr
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About City Colleges of Chicago
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Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US
Year founded
1911