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Information Services Associate Jobs in Chicago, IL

Addison Public Library

IT Services Associate

Addison, IL · On-site

$18.13 - $22.67/hr

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other ...

GOODMAN THEATRE

Guest Services Associate

Chicago, IL

$19.73/hr

This position is responsible for operating the information desk at 170 N. Dearborn and providing customer service to all patrons and visitors at both locations. The Guest Services Associate greets ...

Goodman Theatre

Guest Services Associate

Chicago, IL · On-site

$19.73/hr

This position is responsible for operating the information desk at 170 N. Dearborn and providing customer service to all patrons and visitors at both locations. The Guest Services Associate greets ...

Adecco

Repair Services Associate

Buffalo Grove, IL · On-site

$17.50 - $18.50/hr

We are seeking Repair Services Associates to support the repair, testing, and refurbishment of ... information, please navigate to -us/candidate-privacy The Company will consider qualified ...

Adecco

Repair Services Associate

Buffalo Grove, IL

$17.50 - $18.50/hr

We are seeking Repair Services Associates to support the repair, testing, and refurbishment of ... information, please navigate to -us/candidate-privacy The Company will consider qualified ...

Adecco

Repair Services Associate

Buffalo Grove, IL · On-site

$17.50 - $18.50/hr

We are seeking Repair Services Associates to support the repair, testing, and refurbishment of ... information, please navigate to -us/candidate-privacy The Company will consider qualified ...

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All JobsInformation Services Associate JobsInformation Services Associate Jobs in Chicago, IL

Information Services Associate information

See Chicago, IL salary details

$10

$23

$42

How much do information services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information services associate in Chicago, IL is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.77 per hour, depending on experience, location, and employer.

What is an information services associate?

Information Services Associates are professionals who assist with managing, organizing, and distributing information within an organization. They typically support information systems, maintain databases, respond to information requests, and ensure data accuracy and accessibility. Their work may involve customer service, technical support, and administrative tasks related to information management. Information Services Associates play a key role in helping organizations make informed decisions by providing accurate and timely information.

What are the key skills and qualifications needed to thrive as an information services associate?

To thrive as an Information Services Associate, you generally need strong research abilities, attention to detail, and a bachelor’s degree in information science, library science, or a related field. Familiarity with database management systems, online research tools, and information retrieval software is typically required. Outstanding communication, customer service, and problem-solving skills help set top performers apart. These skills ensure efficient information access and support for users, contributing to effective organizational knowledge management.

What are some typical challenges an information services associate might face when supporting multiple departments?

Information Services Associates often support a variety of teams, which means they need to juggle diverse requests and prioritize tasks efficiently. One common challenge is balancing the immediate needs of different stakeholders while ensuring data integrity and security. Additionally, they must quickly learn new software or systems adopted by various departments, requiring adaptability and strong communication skills. Successful associates proactively set realistic expectations and maintain clear communication with all teams involved.

What is the difference between Information Services Associate vs Library Technician?

AspectInformation Services AssociateLibrary Technician
Required CredentialsAssociate's degree or relevant certificationAssociate's degree in library technology or related field
Work EnvironmentPublic libraries, educational institutions, corporate info centersPublic and academic libraries, archives
Employer & Industry UsageLibraries, educational institutions, government agenciesLibraries, archives, museums
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for technical support in library settings

The main difference is that Information Services Associates typically focus on customer service, information retrieval, and assisting users in various settings, while Library Technicians often handle cataloging, shelving, and technical library tasks. Both roles require similar educational backgrounds and are found in library environments, but their specific duties differ slightly.

What are the most commonly searched types of Information Services jobs in Chicago, IL?

The most popular types of Information Services jobs in Chicago, IL are:

What are popular job titles related to Information Services Associate jobs in Chicago, IL?

For Information Services Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Information Services Associate jobs in Chicago, IL look for?

The top searched job categories for Information Services Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Information Services Associate jobs?

Cities near Chicago, IL with the most Information Services Associate job openings:

Information Services Associate jobs near you
Infographic showing various Information Services Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,002 per year, or $23.1 per hour.

IT Services Associate

Addison Public Library

Addison, IL • On-site

$18.13 - $22.67/hr

Part-time

PTO

Posted 10 days ago

Job description

Part-Time Position: approximately 17 hours a week

Hours:

You need to be available to work the following schedule. 

Week 1
Tuesday: 9:00 am – 3:00 pm
Thursday: 9:00 am - 3:15 pm
Saturday: 9:00 am - 5:00pm
 
Week 2
Sunday: 1:00 pm – 5:00 pm
Tuesday: 9:00 am - 3:00 pm
Thursday: 9:00 am - 3:15 pm


Hourly Wage: $18.13 - 22.67/hr. Offers are made within this range based on competencies, experience, and internal equity.

Position Details:

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other digital services offered by the library. Along with providing an exceptional patron experience at the Information Technology Services desk, you can assist patrons using makerspace equipment and perform basic troubleshooting. 

Who You Are: 

  • A superb communicator able to communicate clearly and effectively with the public and staff.
  • A people person who is patient and able to help patrons of all ages and knowledge levels, many of whom have limited technology or English language skills.
  • A person familiar with Windows and Mac computers, web searching and emailing, Microsoft Office and Google Apps, Apple and Android tablets/smartphones, Wi-Fi connection, printing, scanning, photocopying, and can perform basic troubleshooting.
  • An independent worker with the ability to set priorities, make independent decisions, and exercise discretion with patrons and staff.
  • A team player who collaborates with others to help solve complex problems.

 What We Offer: 

  • Generous accrued paid time off, including vacation and sick leave.       
  • Educational opportunities and encouragement for professional growth, including tuition reimbursement.
  • A  supportive work environment that focuses on serving the Addison community.
  • A diverse community that actively uses and supports its public library.
  • Wellness programs, free telemedicine, and other EAP (employee assistance plan) services.

Qualifications: 

  • A high school diploma or GED, some college is preferred.
  • One year of related technical and customer service experience.
  • Candidates who are bilingual in English/Spanish or English/Polish are strongly preferred

The Addison Public Library is dedicated to fostering lifelong learning and literacy by providing opportunities to explore, create, and connect. We value cultural inclusiveness, respect, and diversity of thought; intellectual freedom; ethical and effective stewardship of resources; engagement with community members; and protection of user privacy and confidentiality.