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Information Services Associate Jobs in Wisconsin

The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment ...

The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment ...

Guest Services Associate

Nekoosa, WI · On-site

$15.25 - $18.50/hr

Guest Services Associate The Guest Services Associate supports the Guest Services Manager in ... Provide accurate information and personalized assistance to ensure a positive guest experience ...

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Information Services Associate information

What are the key skills and qualifications needed to thrive as an information services associate?

To thrive as an Information Services Associate, you generally need strong research abilities, attention to detail, and a bachelor’s degree in information science, library science, or a related field. Familiarity with database management systems, online research tools, and information retrieval software is typically required. Outstanding communication, customer service, and problem-solving skills help set top performers apart. These skills ensure efficient information access and support for users, contributing to effective organizational knowledge management.

What are some typical challenges an information services associate might face when supporting multiple departments?

Information Services Associates often support a variety of teams, which means they need to juggle diverse requests and prioritize tasks efficiently. One common challenge is balancing the immediate needs of different stakeholders while ensuring data integrity and security. Additionally, they must quickly learn new software or systems adopted by various departments, requiring adaptability and strong communication skills. Successful associates proactively set realistic expectations and maintain clear communication with all teams involved.

What is the difference between Information Services Associate vs Library Technician?

AspectInformation Services AssociateLibrary Technician
Required CredentialsAssociate's degree or relevant certificationAssociate's degree in library technology or related field
Work EnvironmentPublic libraries, educational institutions, corporate info centersPublic and academic libraries, archives
Employer & Industry UsageLibraries, educational institutions, government agenciesLibraries, archives, museums
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for technical support in library settings

The main difference is that Information Services Associates typically focus on customer service, information retrieval, and assisting users in various settings, while Library Technicians often handle cataloging, shelving, and technical library tasks. Both roles require similar educational backgrounds and are found in library environments, but their specific duties differ slightly.

What is an information services associate?

Information Services Associates are professionals who assist with managing, organizing, and distributing information within an organization. They typically support information systems, maintain databases, respond to information requests, and ensure data accuracy and accessibility. Their work may involve customer service, technical support, and administrative tasks related to information management. Information Services Associates play a key role in helping organizations make informed decisions by providing accurate and timely information.

What are the most commonly searched types of Information Services jobs in Wisconsin?

The most popular types of Information Services jobs in Wisconsin are:

What cities in Wisconsin are hiring for Information Services Associate jobs?

Cities in Wisconsin with the most Information Services Associate job openings:

Infographic showing various Information Services Associate job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Information Services Support Technician

Froedtert South, Inc.

Kenosha, WI

$21 - $28.75/hr

Full-time

Re-posted 26 days ago


Froedtert South rating

6.9

Company rating: 6.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

459th of 887 rated healthcare providers


Job description

  • POSITION PURPOSE
    • Performs setup, configuration, installation, and support functions for PCs, printers and telephones. Installs and troubleshoots various software applications as needed. Assists the Network Engineer in the set-up, testing and installation of new systems/applications. Documents and resolves all assigned HelpDesk requests. Independently manages assigned large-scale projects.
  • MINIMUM EDUCATION REQUIRED
    • Associate Degree: Computer Operations or equivalent work experience
  • MINIMUM EXPERIENCE REQUIRED
    • 3 to 5 years
  • LICENSES / CERTIFICATIONS REQUIRED
    • N/A
  • KNOWLEDGE, SKILLS & ABILITIES REQUIRED
    • Minimum of two  (2) years of experience in computing concepts and networking.
    • Ability to read, write, speak, and comprehend English in order to establish a working relationship with end users and interpret manuals.
    • Demonstrated written and oral communication skills.
    • Ability to organize, analyze, problem-solve complex technical issues and educate.
    • Knowledge of TCP/IP, Ethernet topology, VLAN’s, and VPN’s.
    • Knowledge of unattended or single-image deployment.
    • Knowledge of Windows desktop operating system.
    • Understands Active Directory functionality.
    • Knowledge of large scale environments.
  • PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
    • Performs setup, configuration, installation, and support functions for PCs, printers and telephones.
    • Provides exemplary customer service to all users.
    • Documents and resolves all assigned HelpDesk requests in appropriate time frame.
    • Assists the Network Engineer in the set up, testing and installation of new systems/applications.
    • Independently manages assigned large-scale projects.

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