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Information Services Associate Jobs in Quebec (NOW HIRING)

Td

PIA Client Service Associate

Brossard, QC · On-site

CA$56/hr

Submit marketing pieces for approval, compile client information packages, maintain marketing ... services et de soutien dans une langue autre que le francais.

Td

PIA Client Service Associate

Montreal, QC · On-site

CA$56/hr

... services, and identify referral opportunities * Accept/create leads and ensure correct referral ... Submit marketing pieces for approval, compile client information packages, maintain marketing ...

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All JobsInformation Services Associate JobsInformation Services Associate Jobs in Quebec

Information Services Associate information

What are the key skills and qualifications needed to thrive as an information services associate?

To thrive as an Information Services Associate, you generally need strong research abilities, attention to detail, and a bachelor’s degree in information science, library science, or a related field. Familiarity with database management systems, online research tools, and information retrieval software is typically required. Outstanding communication, customer service, and problem-solving skills help set top performers apart. These skills ensure efficient information access and support for users, contributing to effective organizational knowledge management.

What are some typical challenges an information services associate might face when supporting multiple departments?

Information Services Associates often support a variety of teams, which means they need to juggle diverse requests and prioritize tasks efficiently. One common challenge is balancing the immediate needs of different stakeholders while ensuring data integrity and security. Additionally, they must quickly learn new software or systems adopted by various departments, requiring adaptability and strong communication skills. Successful associates proactively set realistic expectations and maintain clear communication with all teams involved.

What is the difference between Information Services Associate vs Library Technician?

AspectInformation Services AssociateLibrary Technician
Required CredentialsAssociate's degree or relevant certificationAssociate's degree in library technology or related field
Work EnvironmentPublic libraries, educational institutions, corporate info centersPublic and academic libraries, archives
Employer & Industry UsageLibraries, educational institutions, government agenciesLibraries, archives, museums
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for technical support in library settings

The main difference is that Information Services Associates typically focus on customer service, information retrieval, and assisting users in various settings, while Library Technicians often handle cataloging, shelving, and technical library tasks. Both roles require similar educational backgrounds and are found in library environments, but their specific duties differ slightly.

What is an information services associate?

Information Services Associates are professionals who assist with managing, organizing, and distributing information within an organization. They typically support information systems, maintain databases, respond to information requests, and ensure data accuracy and accessibility. Their work may involve customer service, technical support, and administrative tasks related to information management. Information Services Associates play a key role in helping organizations make informed decisions by providing accurate and timely information.
What are the most commonly searched types of Information Services jobs in Quebec? The most popular types of Information Services jobs in Quebec are:
What job categories do people searching Information Services Associate jobs in Quebec look for? The top searched job categories for Information Services Associate jobs in Quebec are:
What cities in Quebec are hiring for Information Services Associate jobs? Cities in Quebec with the most Information Services Associate job openings:
Information Services Associate jobs near you
Infographic showing various Information Services Associate job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Associate Program - Client Service (Montreal)

Dialectica

Montreal, QC

Full-time

Re-posted 11 days ago

Job description

About the role

The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and companies, identify, and speak with the best experts ensuring they have the most relevant experience and knowledge to address our clients' needs. This is the perfect opportunity to showcase and enhance your abilities in a role that offers clear objectives and chances for recognition and rewards based on your contributions and achievements.

One day you could be connecting a private equity firm with experts you have sourced to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

Working on multiple client projects at once, you will have the opportunity to accelerate your career and develop core transferable skills in sales, time and project management, negotiation, and professional communication, all while expanding your commercial awareness.

Requirements

Our future Dialectica team member has:

  • 1+ years of work experience
  • Academic achievement in any undergraduate field (Bachelor's degree or higher)
  • Proven leadership skills and participation in extracurricular activities
  • Demonstrated interest in business and a goal-oriented mindset
  • A growth mindset, embracing challenges as opportunities for learning and development
  • Excellent networking and sourcing abilities, leveraging professional networks like LinkedIn and internal databases to engage and convince suitable experts
  • Strong ability to achieve quotas, meet specific targets, and deliver projects within set timelines
  • Fluency in English (both verbal and written); Fluency in French is a great asset
  • Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset

Benefits

  • Be part of a creative, entrepreneurial and fast-paced team
  • Learning and development programs (onboarding bootcamp, step-up programs, foreign language courses)
  • Competitive compensation schemes
  • RRSP with employer match
  • Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
  • Substantial Wellbeing program (allowance, flexible and volunteering days)
  • High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company's other offices located outside Quebec with which interaction is constant. Accordingly, knowledge of English is required for this position.

Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training will be offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.

About Dialectica

Dialectica is an information services company that helps businesses access the knowledge they need to make informed decisions. Founded in 2015, the company has quickly grown to become a top 5 global leader and trusted partner for the world's leading investment firms, consultancies, and fortune 500 corporations. With 6 global offices in Europe, Asia, North and South America Dialectica serves over 1,000 clients across industries and geographies. The company specializes in delivering primary research services by connecting clients with industry experts and providing actionable insights. Through expert interviews, custom research, and market analysis, Dialectica empowers clients to evaluate opportunities, address challenges, and gain a competitive edge in their sectors. What sets Dialectica apart is its unwavering focus on quality, innovation, and exceptional client service. A team of over 1,500 professionals drives the company's success, embracing a culture of excellence, collaboration, and continuous growth. Dialectica's commitment to operational rigor and delivering consistent value has earned it recognition for 6 consecutive years as one of Europe's fastest-growing companies by the Financial Times.

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.