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Customer Service Google Jobs in Quebec (NOW HIRING)

Ton rôle En tant que Spécialiste du service client, tu joues un rôle clé : tu es la voix, le ... Maîtrise des outils informatiques (Suite Google, Office) * Formation technique en vente ou en ...

Ton rôle En tant que Spécialiste du service client, tu joues un rôle clé : tu es la voix, le ... Google, Office) Formation technique en vente ou en gestion (un plus) Et surtout... tu aimes les ...

Java development for backend services * Google Cloud Platform (GCP), particularly for microservices ... Familiarity with CMS, Payment Gateway, Commerce, DAM, PIM, CRM, ERP systems and best practices Soft ...

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Customer Service Google information

See Quebec salary details

$9

$21

$41

How much do customer service google jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service google in Quebec is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Google position, and why are they important?

To excel as a Customer Service representative at Google, you need a strong background in customer support, problem-solving, and a familiarity with Google's suite of products and services. Proficiency with CRM systems, ticketing platforms, and basic troubleshooting tools or Google product certifications is often required. Superior communication skills, patience, and a collaborative mindset are important soft skills in this position. These competencies are essential for delivering exceptional support experiences, fostering customer loyalty, and efficiently resolving user issues in a dynamic tech-driven environment.

How much does Google customer service make?

Customer Service roles at Google typically have a median annual salary ranging from $40,000 to $60,000, depending on experience and location. These positions often require strong communication skills and familiarity with Google's products and support tools.

Does Google have remote customer service jobs?

Google offers remote customer service roles that typically involve assisting users via phone, email, or chat. These positions often require strong communication skills and familiarity with Google's products and tools, and they may be available on flexible schedules depending on the role and location.

What is a Customer Service Google job?

A Customer Service Google job involves assisting users with inquiries, troubleshooting issues, and providing support for Google's products and services. Representatives may handle customer concerns via phone, chat, or email while ensuring a positive user experience. They must have strong communication skills, product knowledge, and problem-solving abilities to resolve issues efficiently.

What jobs pay 4000 a week without a degree?

Customer Service roles, including high-level positions such as customer support managers or specialized technical support, can sometimes pay around $4,000 weekly, especially in high-demand industries or with extensive experience. Other high-paying options without a degree include sales, real estate, or skilled trades like plumbing or electrical work, which rely on skills and certifications rather than formal education.

How can I make 2000 a week working from home?

Customer Service roles that offer high pay often require extensive experience, strong communication skills, and sometimes specialized knowledge. To earn $2000 weekly, you may need to work multiple shifts, handle high-volume or premium clients, or pursue advanced certifications. Building a reputation for excellent service and seeking roles with higher pay rates can help achieve this income level from home.

What are the typical responsibilities of a Customer Service representative at Google?

Customer Service representatives at Google are responsible for assisting users with questions and issues related to Google's products and services, troubleshooting technical problems, and guiding customers through appropriate solutions. They work closely with other support team members and may liaise with product specialists or engineers to resolve complex inquiries. The role often involves managing multiple requests simultaneously, maintaining accurate records, and ensuring timely follow-up. This position provides opportunities to develop expertise with Google tools, strengthen communication abilities, and advance into supervisory or specialized support roles within the company.

What job categories do people searching Customer Service Google jobs in Quebec look for? The top searched job categories for Customer Service Google jobs in Quebec are:
Infographic showing various Customer Service Google job openings in Quebec as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,165 per year, or $21.2 per hour.

(à temps partiel) Représentant du service clientèle // (Part Time) Customer Service Representative

Turning Point Brands Canada

Laval, QC • On-site

Part-time

Re-posted 2 days ago


Job description

Aperçu du poste

Nous recherchons un représentant du service clientèle pour rejoindre notre équipe. Le candidat idéal aura une forte orientation client, d'excellentes compétences en communication et une capacité avérée à gérer efficacement plusieurs canaux de communication. Ce poste consiste à traiter les demandes des clients D2C et B2B, à fournir des solutions rapides et à tenir des registres internes précis des interactions.
Responsabilités principales
Assistance clientèle D2C
  • Surveiller et gérer quotidiennement les boîtes de réception de la marque D2C.
  • Répondre aux demandes des clients par e-mail et par téléphone, en garantissant une communication rapide et professionnelle.
  • Traiter et résoudre les problèmes des clients, notamment les demandes de retour, les réclamations au titre de la garantie et les demandes générales concernant les produits ou les commandes.
  • Documenter toutes les interactions et les résolutions dans les systèmes de reporting internes.

Assistance clientèle B2B
  • Répondre aux demandes des clients B2B et les résoudre par e-mail et par téléphone.
  • Enquêter et traiter les signalements d'envois endommagés, manquants, retardés ou mal livrés.
  • Coordonner avec les équipes logistiques et d'entreposage afin de garantir des résolutions rapides et précises.
  • Conserver des enregistrements détaillés de chaque cas dans les tableaux de suivi et de reporting internes.

Reporting interne et collaboration
  • Enregistrer avec précision les interactions avec les clients et leurs résultats dans les tableaux internes ou les outils CRM.
  • Identifier et signaler les problèmes récurrents ou les améliorations potentielles des processus.
  • Collaborer étroitement avec les équipes chargées de l'exécution des commandes, de la logistique et des ventes afin de garantir une expérience client fluide.
Qualifications
  • Au moins 1 à 2 ans d'expérience dans le service à la clientèle, idéalement dans le domaine du commerce électronique ou de la vente en gros.
  • Excellentes aptitudes à la communication écrite et orale.
  • Maîtrise des outils de communication par courriel et des systèmes d'assistance à la clientèle (une expérience avec Shopify, NAV ou Google Workspace est considérée comme un atout).
  • Excellent sens du détail et aptitude à résoudre les problèmes.
  • Capacité à mener plusieurs tâches de front et à gérer les priorités dans un environnement en constante évolution.
  • La maîtrise de l'anglais et du français est requise afin de communiquer efficacement avec les clients et les partenaires situés à l'intérieur et à l'extérieur du Québec, et d'assurer un service exact et rapide.
Pourquoi se joindre à Turning Point Brands
Turning Point Brands Canada est une entreprise de produits de consommation en forte croissance, évoluant à l’intersection du développement de marques, de la distribution, du commerce électronique et de marchés réglementés. Appuyés par une équipe de direction chevronnée, nous développons et faisons croître un portefeuille diversifié de produits leaders dans leur catégorie, avec un accent particulier sur les accessoires de cannabis et des segments connexes. Nos activités couvrent la stratégie de mise en marché, la distribution nationale, la tarification et le commerce numérique — toujours avec une approche axée sur l’exécution et une vision à long terme.
Travailler chez TPB Canada, c’est bénéficier d’un équilibre unique entre stabilité et autonomie. L’organisation est guidée par un esprit de bâtisseur : les idées sont encouragées, la prise en charge est réelle et les employés sont appelés à mener leurs initiatives de la conception à la réalisation. L’équipe de direction est impliquée, accessible et volontairement peu politique. L’autonomie est concrète, la responsabilité est claire et les erreurs sont considérées comme faisant partie du processus d’apprentissage. Les enjeux sont abordés rapidement, les leçons sont tirées et l’équipe avance. Pour les personnes qui aiment évoluer dans un environnement dynamique, améliorer les façons de faire et contribuer concrètement à la construction de quelque chose de significatif au sein d’un milieu respectueux et performant, TPB Canada offre l’occasion de faire un travail qui a un réel impact et de progresser rapidement.

________________________________________________________________________________
Position Overview

We are seeking a Customer Service Representative to join our team. The ideal candidate will have a strong customer-first mindset, excellent communication skills, and a proven ability to manage multiple channels of communication efficiently. This role involves handling both D2C and B2B customer inquiries, providing timely resolutions, and maintaining accurate internal records of interactions.

Key Responsibilities

D2C Customer Support

  • Monitor and manage D2C brand inboxes daily.
  • Respond to customer inquiries via email and telephone, ensuring prompt and professional communication.
  • Process and resolve customer issues including return requests, warranty claims, and general product or order inquiries.
  • Document all interactions and resolutions in internal reporting systems.

B2B Customer Support

  • Respond to and resolve B2B customer inquiries via email and telephone.
  • Investigate and address reports of damaged, missing, delayed, or mis-delivered shipments.
  • Coordinate with logistics and warehouse teams to ensure timely and accurate resolutions.
  • Maintain detailed records of each case in internal tracking and reporting boards.

Internal Reporting & Collaboration

  • Record customer interactions and outcomes accurately in internal boards or CRM tools.
  • Identify and escalate recurring issues or potential process improvements.
  • Collaborate closely with fulfillment, logistics, and sales teams to ensure seamless customer experiences.
Qualifications
  • Minimum 1–2 years of experience in customer service, ideally in an e-commerce or wholesale environment.
  • Strong written and verbal communication skills.
  • Proficient with email communication tools and customer support systems (experience with Shopify, NAV, or Google Workspace considered an asset).
  • Excellent attention to detail and problem-solving skills.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Proficiency in English and French is required in order to communicate effectively with customers and partners located both within and outside Quebec, ensuring accurate and timely service.
Why Join Turning Point Brands
Turning Point Brands Canada is a high-growth consumer products business operating at the intersection of brand building, distribution, eCommerce, and regulated markets. Backed by experienced leadership, we develop and grow a diverse portfolio of category-leading products, with a strong focus on cannabis accessories and adjacent consumer segments. Our work spans go-to-market strategy, national distribution, pricing, and digital commerce—always with an operator mindset and a long-term view.
Working at TPB Canada offers a unique balance between stability and freedom. The organization is run with a builder mentality: ideas are encouraged, ownership is real, and people are trusted to take initiatives from concept through execution. Leadership is hands-on, direct, and intentionally low on politics. Autonomy is real, accountability is clear, and mistakes are treated as part of the process. Issues are addressed quickly, lessons are learned, and the team moves forward. For people who like moving quickly, improving how things work, and building something meaningful within a respectful, high-performance environment, TPB Canada offers the opportunity to do real work and grow fast.
 

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