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Customer Service Google Jobs (NOW HIRING)

Kantar

Vice President, Client Service (Google)

Boston, MA · On-site +1

$145K - $195K/yr

... like Google, Meta, TikTok etc., and understanding how they operate as both brands and media platforms * Proven senior leadership experience in client service or programme delivery, including ...

Google

Customer Engineer, Startups, Google Cloud

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

Experience migrating applications and services to cloud platforms. * Experience building AI agents ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...

Google

Platform Customer Engineer, Google Cloud

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

Experience migrating applications and services to cloud platforms. * Experience with security ... Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner ...

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How much do customer service google jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service google in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service Google?

A Customer Service Google job involves assisting users with inquiries, troubleshooting issues, and providing support for Google's products and services. Representatives may handle customer concerns via phone, chat, or email while ensuring a positive user experience. They must have strong communication skills, product knowledge, and problem-solving abilities to resolve issues efficiently.

What are the typical responsibilities of a customer service representative at Google?

Customer Service representatives at Google are responsible for assisting users with questions and issues related to Google's products and services, troubleshooting technical problems, and guiding customers through appropriate solutions. They work closely with other support team members and may liaise with product specialists or engineers to resolve complex inquiries. The role often involves managing multiple requests simultaneously, maintaining accurate records, and ensuring timely follow-up. This position provides opportunities to develop expertise with Google tools, strengthen communication abilities, and advance into supervisory or specialized support roles within the company.

What are the key skills and qualifications needed to thrive in the customer service Google position, and why are they important?

To excel as a Customer Service representative at Google, you need a strong background in customer support, problem-solving, and a familiarity with Google's suite of products and services. Proficiency with CRM systems, ticketing platforms, and basic troubleshooting tools or Google product certifications is often required. Superior communication skills, patience, and a collaborative mindset are important soft skills in this position. These competencies are essential for delivering exceptional support experiences, fostering customer loyalty, and efficiently resolving user issues in a dynamic tech-driven environment.

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Infographic showing various Customer Service Google job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Vice President, Client Service (Google)

Kantar

Boston, MA • On-site, Remote

$145K - $195K/yr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Based in North America (remote or hybrid will be considered)
This is a critical leadership role at the centre of Kantar's Media business, partnering with one of our most strategic global clients. As Vice President, Client Service, you will shape how we deliver complex, large-scale programmes that combine data, technology, and human insight. Your leadership will ensure we consistently deliver high-impact outcomes, strengthen client partnerships, and identify new growth opportunities in a rapidly evolving, AI-enabled landscape.
What you'll be doing
  • Lead senior client engagement, building trusted relationships and driving strategic conversations with key stakeholders
  • Oversee delivery of complex, multi-region programmes, ensuring quality, consistency, and commercial success
  • Identify and drive new business opportunities, contributing to proposals and thought leadership development
  • Partner across teams to deliver innovative solutions, including AI and API-based products
  • Establish clear operating rhythms, aligning global teams and ensuring effective communication and governance
The ideal skills & experience
  • Media measurement expertise
  • Ad tech ecosystem experience, working with platforms like Google, Meta, TikTok etc., and understanding how they operate as both brands and media platforms
  • Proven senior leadership experience in client service or programme delivery, including commercial + solution-based thinking (cross-sell/upsell)
  • Strong track record managing complex, cross-functional and multi-region programmes
  • Experience working with media, technology, or data-led solutions, including exposure to AI or API delivery
  • Exceptional communication and relationship-building skills with senior stakeholders
  • Strong commercial acumen, including budget oversight, forecasting, and pipeline management

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including

  • Medical plans with comprehensive, affordable coverage for a range of health services
  • Health Savings Account/FSA
  • Dental, Vision and benefits to cover unique healthcare needs
  • Wellness Program
  • 401k with match
  • Tuition Reimbursement, Commuter benefits
  • Unlimited PTO

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

The salary range for this role is $145,000 - $195,000 Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

#LI-ED2

Location

Boston, Huntington AveUnited States of America

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

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