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Customer Service Google Jobs (NOW HIRING)

Google

Customer Engineer, Platform, Google Cloud

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

Experience migrating applications and services to cloud platforms. * Experience with security ... About the job The Google Cloud Platform team helps customers transform and build what's next for ...

Google

Customer Engineer III, Platform, Google Cloud

Miami, FL · On-site

$53.25 - $71.25/hr

Experience migrating applications and services to cloud platforms. * Experience working within ... Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner ...

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How much do customer service google jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer service google in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Google job?

A Customer Service Google job involves assisting users with inquiries, troubleshooting issues, and providing support for Google's products and services. Representatives may handle customer concerns via phone, chat, or email while ensuring a positive user experience. They must have strong communication skills, product knowledge, and problem-solving abilities to resolve issues efficiently.

What are the key skills and qualifications needed to thrive in the Customer Service Google position, and why are they important?

To excel as a Customer Service representative at Google, you need a strong background in customer support, problem-solving, and a familiarity with Google's suite of products and services. Proficiency with CRM systems, ticketing platforms, and basic troubleshooting tools or Google product certifications is often required. Superior communication skills, patience, and a collaborative mindset are important soft skills in this position. These competencies are essential for delivering exceptional support experiences, fostering customer loyalty, and efficiently resolving user issues in a dynamic tech-driven environment.

What are the typical responsibilities of a Customer Service representative at Google?

Customer Service representatives at Google are responsible for assisting users with questions and issues related to Google's products and services, troubleshooting technical problems, and guiding customers through appropriate solutions. They work closely with other support team members and may liaise with product specialists or engineers to resolve complex inquiries. The role often involves managing multiple requests simultaneously, maintaining accurate records, and ensuring timely follow-up. This position provides opportunities to develop expertise with Google tools, strengthen communication abilities, and advance into supervisory or specialized support roles within the company.
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Customer Service Google jobs near you
Infographic showing various Customer Service Google job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Solutions Architect, Financial Services, Google Cloud Universal Ledger

Google

Atlanta, GA • On-site

$61 - $83.75/hr

Full-time

Posted 25 days ago

Google rating

8.8

Company rating: 8.8 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

30th of 184 rated software companies

Job description

Job Summary:
Google is a leading technology company, and they are seeking a Solutions Architect to enhance their Google Cloud Universal Ledger for the Financial Services Industry. The role involves managing technical relationships with clients, driving go-to-market strategies, and overseeing the integration of blockchain technologies to accelerate adoption within the financial ecosystem.
Responsibilities:
• Own the technical relationship for GCUL with Financial Services Industry (FSI) customers, leading pitches and demonstrations alongside product and sales teams.
• Collaborate with customers and internal stakeholders to ideate high-value use cases and provide direct support for integrating with the platform.
• Drive the GCUL go-to-market strategy by creating technical enablement materials, whitepapers, and blog posts to scale the sales motion.
• Represent GCUL as a subject matter expert at industry events and through public-facing publications to build market authority.
• Prioritize and manage technical opportunities in tandem with product to accelerate adoption within the financial ecosystem.
Qualifications:
Required:
• Bachelor’s degree or equivalent practical experience.
• 7 years of experience in technical consulting, systems architecture, or integration within the Financial Services Industry (FSI).
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience working with payments, settlement, or digital asset technologies.
• Experience with Web3 technology, including blockchain or Distributed Ledger Technology (DLT).
Preferred:
• Master's degree in Computer Science or a related technical field.
• Experience selling Web3 solutions to traditional financial institutions and managing complex stakeholder concerns.
• Experience coding and deploying secure smart agreements.
• Experience in advanced Web3 concepts like encryption, zero-knowledge proofs (ZKP), and consensus mechanisms.
• Knowledge of domestic/cross-border payments, clearing, settlement, and digital asset regulations.
• Ability to influence executive leadership and manage expectations across complex organizations.
Company:
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet. Founded in 1998, the company is headquartered in Mountain View, USA, with a team of 10001+ employees. The company is currently Late Stage.

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