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As a Service Associate, this role offers a unique opportunity to gain broad exposure across RBC ... Demonstrated ability to investigate complex issues, synthesize information from multiple systems ...
As a Service Associate, this role offers a unique opportunity to gain broad exposure across RBC ... Demonstrated ability to investigate complex issues, synthesize information from multiple systems ...
As an Associate in our Risk Services practice,you'llbe part of a diverse, inclusive team that ... Audit IT A career in our IT Audit team will provide you with the opportunity to assess and ...
As an Associate in our Risk Services practice,you'llbe part of a diverse, inclusive team that ... Audit IT A career in our IT Audit team will provide you with the opportunity to assess and ...
A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
As an Associate in our Risk Services practice,you'llbe part of a diverse, inclusive team that ... Audit IT A career in our IT Audit team will provide you with the opportunity to assess and ...
As an Associate in our Risk Services practice,you'llbe part of a diverse, inclusive team that ... Audit IT A career in our IT Audit team will provide you with the opportunity to assess and ...
Provide superior customer service in person, on the phone, and by email * Analyze client accounts ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
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A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
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A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
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A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
(CAN) Food & Consumables Team Associate
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A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
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Sales Associate - Part Time
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... service lines: * Customer Experience * Operations * Supply Chain * Banking, Capital Markets, and Payments (BCM) * Data, Analytics and Automation (DAA) * IT Strategy and Enterprise Architecture
... service lines: * Customer Experience * Operations * Supply Chain * Banking, Capital Markets, and Payments (BCM) * Data, Analytics and Automation (DAA) * IT Strategy and Enterprise Architecture
Assemble information regarding assets in new accounts (including research into the tax costs) and ... services, including personal and commercial banking, wealth management and private banking ...
Assemble information regarding assets in new accounts (including research into the tax costs) and ... services, including personal and commercial banking, wealth management and private banking ...
Provide superior customer service in person, on the phone, and by email * Analyze client accounts ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
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Support investment advisors in providing superior customer service and be available to meet client ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
Provide superior customer service in person, on the phone, and by email * Analyze client accounts ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
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Wealth Associate (Hybrid)
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Provide superior customer service in person, on the phone, and by email * Analyze client accounts ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
Support investment advisors in providing superior customer service and be available to meet client ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
Support investment advisors in providing superior customer service and be available to meet client ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
Support investment advisors in providing superior customer service and be available to meet client ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
Support investment advisors in providing superior customer service and be available to meet client ... Information Analysis Multitasking Organization Skills Problem Solving Stress Management Teamwork ...
Information Services Associate information
What is an information services associate?
Information Services Associates are professionals who assist with managing, organizing, and distributing information within an organization. They typically support information systems, maintain databases, respond to information requests, and ensure data accuracy and accessibility. Their work may involve customer service, technical support, and administrative tasks related to information management. Information Services Associates play a key role in helping organizations make informed decisions by providing accurate and timely information.
What are the key skills and qualifications needed to thrive as an information services associate?
To thrive as an Information Services Associate, you generally need strong research abilities, attention to detail, and a bachelor’s degree in information science, library science, or a related field. Familiarity with database management systems, online research tools, and information retrieval software is typically required. Outstanding communication, customer service, and problem-solving skills help set top performers apart. These skills ensure efficient information access and support for users, contributing to effective organizational knowledge management.
What are some typical challenges an information services associate might face when supporting multiple departments?
Information Services Associates often support a variety of teams, which means they need to juggle diverse requests and prioritize tasks efficiently. One common challenge is balancing the immediate needs of different stakeholders while ensuring data integrity and security. Additionally, they must quickly learn new software or systems adopted by various departments, requiring adaptability and strong communication skills. Successful associates proactively set realistic expectations and maintain clear communication with all teams involved.
What is the difference between Information Services Associate vs Library Technician?
| Aspect | Information Services Associate | Library Technician |
|---|---|---|
| Required Credentials | Associate's degree or relevant certification | Associate's degree in library technology or related field |
| Work Environment | Public libraries, educational institutions, corporate info centers | Public and academic libraries, archives |
| Employer & Industry Usage | Libraries, educational institutions, government agencies | Libraries, archives, museums |
| Common Search & Comparison | Often compared for roles involving information management and customer service | Compared for technical support in library settings |
The main difference is that Information Services Associates typically focus on customer service, information retrieval, and assisting users in various settings, while Library Technicians often handle cataloging, shelving, and technical library tasks. Both roles require similar educational backgrounds and are found in library environments, but their specific duties differ slightly.
What are the most commonly searched types of Information Services jobs in Quebec?
The most popular types of Information Services jobs in Quebec are:
What job categories do people searching Information Services Associate jobs in Quebec look for?
The top searched job categories for Information Services Associate jobs in Quebec are:
What cities in Quebec are hiring for Information Services Associate jobs?
Cities in Quebec with the most Information Services Associate job openings:
Full-time
Posted 29 days ago
Key responsibilities
Gérer, coordonner et faire évoluer les services technologiques soutenant le projet, notamment l'environnement Microsoft 365, les équipements et infrastructures TI des bureaux de projet.
Assurer la gestion des fournisseurs et sous-traitants TI impliqués dans le projet, en suivant les livrables, échéanciers, coûts et niveaux de service.
Suivre et coordonner les initiatives digitales du projet, en favorisant l'adoption d'outils numériques, l'innovation technologique et l'amélioration continue.
Job description
Filiale exclusive de la Caisse de depot et placement du Quebec, CDPQ Infra agit a titre de donneur d'ouvrage et de maitre d'oeuvre pour de grands projets d'infrastructures publiques. Nous assumons la responsabilite de toutes les phases des projets : conception, planification, financement, developpement de projet, strategie d'approvisionnement, realisation et exploitation.
CDPQ Infra est notamment responsable du deploiement du Reseau express metropolitain (REM) dans le Grand Montreal et de la mise en uvre du projet TramCite a Quebec. CDPQ Infra est aussi membre du groupe Cadence, qui a remporte l'appel d'offres du gouvernement federal pour le projet de train a grande vitesse Alto dans le corridor Quebec-Toronto.
Sommaire du role
A ce titre, elle est responsable de l'environnement Microsoft 365, des equipements et infrastructures TI des bureaux de projet situes a Montreal, Toronto et autres emplacements, ainsi que du suivi des initiatives numeriques favorisant la collaboration, la performance et l'efficacite operationnelle.
Elle veille egalement a la coordination des fournisseurs et sous-traitants TI et collabore etroitement avec le Client ainsi qu'avec les differents partenaires technologiques du Projet.
Responsabilites principales
Gouvernance et environnement TI
Assurer la gestion et l'evolution du tenant TI en domaine unique, en conformite avec les standards de securite, de gouvernance et de performance de CDPQ Infra;
Agir comme point de reference TI du Projet aupres des equipes internes et externes incluant les services digitaux de la Caisse (CDPQ Infra etant une filiale de La Caisse);
Contribuer a l'elaboration et a l'application des pratiques TI adaptees a un projet d'infrastructure d'envergure.
Gestion des bureaux de projet et des equipements
Planifier, deployer et maintenir les equipements TI (postes de travail, reseaux, outils collaboratifs, salles de reunion);
Assurer une experience utilisateur stable, securitaire et efficace pour les equipes du Projet;
Anticiper les besoins TI lies a l'evolution des effectifs et des sites.
Suivi des fournisseurs et soustraitants TI
Assurer le pilotage des fournisseurs et soustraitants TI impliques dans le Projet (services, equipements, soutien technique);
Suivre les livrables, echeanciers, couts et niveaux de service (SLA).
Coordonner les interventions des fournisseurs avec les equipes internes et les besoins operationnels du Projet;
Participer a la gestion des contrats, aux evaluations de performance et a la resolution des enjeux;
Collaborer avec les equipes d'approvisionnement et de gouvernance lorsque requis.
Initiatives digitales et innovation
Assurer le suivi des initiatives digitales du Projet, en lien avec les objectifs strategiques et operationnels;
Identifier des opportunites d'amelioration continue, de standardisation et d'innovation technologique;
Favoriser l'adoption d'outils numeriques performants et adaptes au contexte de projet.
Collaboration et coordination
Travailler en etroite collaboration avec le Client, CDPQ Infra et les partenaires du Projet;
Contribuer aux instances de coordination du Projet lorsque requis.
Promouvoir une approche collaborative, proactive et orientee solutions.
Exigences du profil
Formation et experience
Diplome universitaire en technologies de l'information, ingenierie, ou domaine connexe;
Experience pertinente en gestion TI dans des environnements complexes et multisites (idealement en contexte de projet et de consortium);
Experience demontree en gestion de fournisseurs et de soustraitants TI.
Competences cles
Grande autonomie et sens des responsabilites;
Excellentes habiletes de collaboration et de communication;
Esprit innovant, oriente amelioration continue et pragmatisme;
Capacite a gerer plusieurs priorites dans un environnement en evolution;
Rigueur, sens de l'organisation et orientation resultats.
Travailler chez CDPQ Infra, ca represente quoi ?
- Une opportunite de travailler sur des projets concrets et d'envergure;
- Un acces a une multitude de ressources et surtout a des professionnels de domaines varies;
- Un espace de travail stimulant en plein cur du centre-ville.
Note : Nous contacterons uniquement les personnes retenues pour une entrevue.
CDPQ Infra desire offrir des chances d'emploi egales a toutes et a tous. Nous invitons les femmes, membres de minorites visibles et ethniques, autochtones et personnes handicapees a presenter leur candidature. Nous nous engageons egalement a poursuivre l'integration de la diversite et a en faire une source d'enrichissement et de fierte pour tou.te.s nos employe.e.s. Veuillez SVP nous informer si votre condition actuelle necessite des mesures d'adaptation au niveau du processus de recrutement.
Des etudes demontrent que les femmes et les membres de groupes traditionnellement sous-representes ont tendance a appliquer sur un poste uniquement lorsqu'ils ou elles repondent a toutes les exigences. Si vous etes motive.e par cette offre d'emploi, mais que vous ne correspondez pas a tous les criteres, communiquez quand meme avec nous !