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Incident Management Team Jobs (NOW HIRING)

PACS

Incident Management Analyst

Farmington, UT · On-site

JOB SUMMARY Reporting to the Director of IT Support, the Incident Management Analyst is responsible ... Together, let's shape the future of healthcare! Join Our Team and Thrive! At PACS, we believe our ...

Nexcess

Security Incident Manager

$120K - $140K/yr

This position is also responsible along with the incident management team for improving incident management maturity through trend analysis, post-incident review processes, reporting, and corrective ...

Niktor

Senior Incident Manager (IMT)

Miami, FL · On-site

... Incident Management Team (IMT) in support of a leading U.S. telecom provider. In this high-visibility role, you will own the end-to-end lifecycle of high-severity incidents - driving rapid ...

Conduent, Inc.

Major Incident Management Analyst

Sandy, UT · On-site

$54K - $70K/yr

Major Incident Management Supervisor Department: IT Operations Shift-1:00 PM -9:30 PM MT Job ... About the Team Conduent is an Equal Opportunity Employer and considers applicants for all positions ...

Citizens

Principal Incident Manager

Iselin, NJ · On-site

$120K - $150K/yr

... Management Team Leadership and Mentorship Education and Certifications Bachelor's degree in ... Additional certifications in IT Service Management, Incident Management, Risk Management ...

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How much do incident management team jobs pay per year?

As of Aug 22, 2026, the average yearly pay for incident management team in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is an incident management team?

An Incident Management Team (IMT) is responsible for managing and coordinating responses to emergencies, disruptions, or critical incidents within an organization. Their duties include assessing incidents, implementing response plans, and ensuring minimal impact on operations. IMTs often consist of experts in IT, operations, security, and communications who work together to resolve issues efficiently. They also help with post-incident reviews to improve future response strategies.

What does an incident management team do?

Members of an Incident Management Team are responsible for monitoring and responding to incidents as they arise, coordinating with technical teams and stakeholders to resolve issues swiftly and effectively. Their daily tasks often include incident documentation, conducting root cause analyses, maintaining communication channels, and continuously improving response protocols. They may also participate in regular training exercises and post-incident reviews to enhance team readiness. Working in this role requires flexibility, attention to detail, and frequent collaboration with cross-functional departments to ensure organizational stability and fast recovery from disruptions.

What skills and qualifications are needed for an incident management team?

To thrive on an Incident Management Team, you need strong analytical problem-solving abilities, familiarity with incident response frameworks, and often a background in IT, cybersecurity, or emergency management. Experience with incident tracking systems, communication tools, and certifications such as ITIL or FEMA emergency management is commonly preferred. Exceptional teamwork, composure under pressure, and effective communication set individuals apart in this role. These skills are critical to efficiently coordinate responses, minimize operational disruptions, and maintain organizational resilience during incidents.

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Incident Management Team jobs near you
Infographic showing various Incident Management Team job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Cybersecurity Incident Management Commander

PepsiCo

Plano, TX • On-site

$110K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

PepsiCo rating

7.5

Company rating: 7.5 out of 10

Based on 899 frontline employees who took The Breakroom Quiz

153rd of 442 rated food and drinks producers

Job description

Overview

You have the opportunity to coordinate and lead PepsiCo’s response to high-impact cybersecurity incidents. This role is responsible for maintaining and evolving PepsiCo’s cybersecurity incident response plan, conducting tabletop exercises, managing third-party incidents, and providing timely awareness and communication to executive leadership during significant cyber incidents and emerging threats.

The Cybersecurity Enterprise Incident Commander partners closely with Cybersecurity teams, Infrastructure, Platform, Legal, Communications, and business stakeholders to ensure effective response, recovery, and business continuity throughout the incident lifecycle. This position drives continuous improvement through lessons learned and alignment with industry frameworks and best practices.


Responsibilities

  • Serve as the Enterprise Cybersecurity Incident Manager for high-profile cybersecurity incidents and coordinate response activities throughout the incident lifecycle in partnership with global incident managers and the Cyber Security Incident Response Team (CSIRT) 

  • Manage cybersecurity incident response activities within a highly matrixed global organization, coordinating and influencing stakeholders across multiple functions to drive timely decision-making and response actions 

  • Coordinate communications and response efforts among Cybersecurity, Infrastructure, Compute, Platform, Legal, Communications, and business teams to ensure effective incident response and business continuity 

  • Develop, maintain, test, and continuously improve incident management methodologies, playbooks, runbooks, and escalation processes to address current and emerging cyber threats and ensure consistent and effective enterprise response capabilities 

  • Provide timely, accurate, and actionable updates to executive stakeholders and business leaders throughout the incident lifecycle 

  • Develop, facilitate, and document technical, business, and executive tabletop exercises to validate preparedness, improve resilience, and strengthen organizational readiness 

  • Conduct after-action reviews and lessons-learned activities following incidents and exercises, providing insights and driving continuous improvement initiatives to strengthen PepsiCo’s security posture, operational resilience, and business continuity capabilities 

  • Coordinate the response to third-party and supply chain cybersecurity incidents, working closely with internal stakeholders, external partners, and service providers 

  • Manage relationships and engagements with incident response vendors, forensic consultants, and other third-party response partners 

  • Manage multiple concurrent cybersecurity incidents and investigations, prioritizing activities based on business impact, organizational risk, and operational requirements 

  • Ensure incident management processes, plans, and activities align with established cybersecurity frameworks, enterprise policies, and industry best practices 

  • Develop and report key metrics related to incident management performance, preparedness, and program maturity 

Compensation and Benefits:

  • The expected compensation range for this position is between $110,700 - $185,250.
  • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
  • Bonus based on performance and eligibility target payout is 12% of annual salary paid out annually.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

Required

  • 7+ years of experience in Information Security, Cybersecurity Operations, Incident Response, Threat Management, or a related discipline, including at least 5 years focused on cybersecurity incident response or investigations 

  • Demonstrated experience managing complex cybersecurity incidents throughout the full incident lifecycle, from initial detection through containment, eradication, recovery, and post-incident review 

  • Experience leading enterprise-scale cybersecurity incidents or investigations involving multiple stakeholders, technologies, and business functions 

  • Experience managing incidents involving ransomware, advanced persistent threats (APT), DDoS, third-party compromise, intrusion activity, vulnerability exploitation, and data exfiltration 

  • Proven experience working successfully within a large, global, highly matrixed organization 

  • Demonstrated ability to coordinate and influence cross-functional teams and stakeholders without direct reporting authority 

  • Strong leadership, decision-making, and risk management capabilities, with the ability to maintain a professional presence in high-pressure and high-visibility environments 

  • Strong understanding of networking, operating systems, identity and access management technologies, cloud platforms, and cybersecurity concepts 

  • Familiarity with cybersecurity frameworks and standards, including NIST Cybersecurity Framework (CSF), NIST Incident Response guidance, and related industry best practices 

  • Outstanding written and verbal communication skills, with the ability to clearly communicate complex technical concepts to executives and non-technical audiences 

  • Exceptional organizational and prioritization skills, with the ability to manage multiple concurrent incidents, investigations, and competing priorities 

  • Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related discipline 

Preferred 

  • Experience coordinating cyber incidents and investigations with legal counsel, incident response vendors, internal stakeholders, cyber insurance providers, law enforcement, and third-party vendors or partners 

  • Experience developing and facilitating technical, business, and executive tabletop exercises 

  • Experience managing third-party and software supply chain cybersecurity incidents 

  • Knowledge of security, privacy, legal, and regulatory considerations associated with cybersecurity incidents
  • Relevant certifications such as CISSP, CISM, GCIH, or equivalent industry certifications

EEO Statement

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement. 

Qualifications:

Required

  • 7+ years of experience in Information Security, Cybersecurity Operations, Incident Response, Threat Management, or a related discipline, including at least 5 years focused on cybersecurity incident response or investigations 

  • Demonstrated experience managing complex cybersecurity incidents throughout the full incident lifecycle, from initial detection through containment, eradication, recovery, and post-incident review 

  • Experience leading enterprise-scale cybersecurity incidents or investigations involving multiple stakeholders, technologies, and business functions 

  • Experience managing incidents involving ransomware, advanced persistent threats (APT), DDoS, third-party compromise, intrusion activity, vulnerability exploitation, and data exfiltration 

  • Proven experience working successfully within a large, global, highly matrixed organization 

  • Demonstrated ability to coordinate and influence cross-functional teams and stakeholders without direct reporting authority 

  • Strong leadership, decision-making, and risk management capabilities, with the ability to maintain a professional presence in high-pressure and high-visibility environments 

  • Strong understanding of networking, operating systems, identity and access management technologies, cloud platforms, and cybersecurity concepts 

  • Familiarity with cybersecurity frameworks and standards, including NIST Cybersecurity Framework (CSF), NIST Incident Response guidance, and related industry best practices 

  • Outstanding written and verbal communication skills, with the ability to clearly communicate complex technical concepts to executives and non-technical audiences 

  • Exceptional organizational and prioritization skills, with the ability to manage multiple concurrent incidents, investigations, and competing priorities 

  • Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related discipline 

Preferred 

  • Experience coordinating cyber incidents and investigations with legal counsel, incident response vendors, internal stakeholders, cyber insurance providers, law enforcement, and third-party vendors or partners 

  • Experience developing and facilitating technical, business, and executive tabletop exercises 

  • Experience managing third-party and software supply chain cybersecurity incidents 

  • Knowledge of security, privacy, legal, and regulatory considerations associated with cybersecurity incidents
  • Relevant certifications such as CISSP, CISM, GCIH, or equivalent industry certifications
Education:UNAVAILABLEEmployment Type: FULL_TIME

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About PepsiCo

Sourced by ZipRecruiter

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Purchase, NY, US

Year founded

1965

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