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Implementation Representative Jobs (NOW HIRING)

UpdatePromise

$40K - $46K/yr

An Implementation Rep. who has: 1. Excellent verbal and written communication skills. Should be comfortable in speaking with all levels of management, including C-Level. Written communication should ...

UpdatePromise

$40K - $46K/yr

An Implementation Rep. who has: 1. Excellent verbal and written communication skills. Should be comfortable in speaking with all levels of management, including C-Level. Written communication should ...

Imedica

Product Implementation Analyst

Minnetonka, MN · On-site

Represent product implementation on small to medium-sized projects under supervisor oversight * Serve as a subject matter expert in exporting plan, rate, and product business rules to external ...

Imedica

Product Implementation Analyst

Madison, WI · On-site

Represent product implementation on small to medium-sized projects under supervisor oversight * Serve as a subject matter expert in exporting plan, rate, and product business rules to external ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

... represent a company that people want to work for and do business with. * We COLLABORATE ... We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ...

Excelforce

Implementation Specialist

Chester, NY · On-site

... representative. Addressing any client concerns during the implementation process. The job requires to be very detail-oriented, solution-driven, being able to work under pressure and keep the positive ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

... represent a company that people want to work for and do business with. * We COLLABORATE ... We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ...

Trucordia

Implementation Specialist

Midvale, UT

... represent a company that people want to work for and do business with. * We COLLABORATE ... We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the ...

Excelforce

Implementation Specialist

Chester, NY

... representative. Addressing any client concerns during the implementation process. The job requires to be very detail-oriented, solution-driven, being able to work under pressure and keep the positive ...

Excelforce

Implementation Specialist

Chester, NY · On-site

$70K - $80K/yr

... representative. Addressing any client concerns during the implementation process. The job requires to be very detail-oriented, solution-driven, being able to work under pressure and keep the positive ...

Machinify

Implementation Manager

Deployed by over 85 health plans, including many of the top 20, and representing more than 270 ... Lead end-to-end implementation cycles, including discovery, data readiness, configuration ...

Tez Technology

Implementation Specialist

Act as a brand ambassador for TEZ and represent the company in client interactions * Advocate for customer needs and deliver solution-oriented support using TEZ products and services * Lead and ...

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$24.5K

$44.2K

$77K

How much do implementation representative jobs pay per year?

As of Jun 8, 2026, the average yearly pay for implementation representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are Implementation Representatives?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are some common challenges Implementation Representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What are the key skills and qualifications needed to thrive as an Implementation Representative, and why are they important?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

What cities are hiring for Implementation Representative jobs? Cities with the most Implementation Representative job openings:
What states have the most Implementation Representative jobs? States with the most job openings for Implementation Representative jobs include:
Implementation Representative jobs near you
Infographic showing various Implementation Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Implementation Representative - San Francisco, California

Implementation Representative - San Francisco, California

UpdatePromise

Daly City, CA • On-site, Remote

$60K - $84K/yr

Full-time

Posted 28 days ago

Job description

Implementation Representative - San Francisco, California
Department: Dealer Onboarding
Employment Type: Full Time
Location: San Francisco, California
Reporting To: Christian Eagon
Compensation: $60,000 - $84,000 / year
Description
Become a Part of the UpdatePromise Team
UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream, innovate and create. Our culture thrives by embracing diversity and rewarding imagination. We seek achievers, leaders and visionaries. At UpdatePromise it's about each person bringing skills and passion to a challenging and constantly evolving world of technology.
UpdatePromise is a technology company. From our flagship Auto-Body Review product that changed an industry, to our full suite of products geared towards communication and automation, managing big data and providing leading edge engineering and systems support, our teams at UpdatePromise exist to revolutionize the future at the confluence of tech and communication. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
What exactly are we looking for?
An Implementation Rep. who has:
1. Excellent verbal and written communication skills. Should be comfortable in speaking with all levels of management, including C-Level. Written communication should be at a business level.
2. The comfortability to coach and train individuals in large groups.
3. Self-motivated, and able to work with little to no supervision.
4. Intermediate experience with Microsoft Excel and Word.
5. A quick learner who is used to a fast paced environment, and can readily adapt to new changes.
6. Excellent time management and task prioritization skills.
7. The ability to trouble shoot problems, and solve issues creatively.
What are some things you will be doing?
1. Training and servicing new clients on the full suite of our products.
2. Follow-up support with existing clients once they are fully onboarded.
3. Building meaningful industry relationships to help keep existing clients and find new potential clients.
4. Traveling throughout the country to manage accounts to help ensure their success.
5. Data analysis and translating that data into thoughtful recommendations for training of service personnel.
What do we absolutely need from you?
1. An Associates Degree OR Similar Experience
2. Experience within a professional in-person Customer Service role (Ideally, Account Management, Implementation, etc)
3. Experience with work related travel
4. Experience in working with software (ie troubleshooting, triage, learning the ins and outs of a software system)
5. A huge plus if you have worked within the Automotive Industry!

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