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Implementation Representative Jobs in Florida (NOW HIRING)

Represent CLX during project meetings, site reviews, and implementation planning activities. Communication & Problem Solving * Provide clear status updates, reports, meeting summaries, and project ...

As an Implementation Specialist , you'll play a key role in turning those innovations into ... as a representative of school communities * Maintain structured feedback channels to ensure the ...

As an Implementation Specialist , you'll play a key role in turning those innovations into ... as a representative of school communities * Maintain structured feedback channels to ensure the ...

... a representative of school communities • Maintain structured feedback channels to ensure the ... implementation data to identify trends, gaps, and high-performing sites • Produce regular ...

Implementation Engineer

Pensacola, FL · On-site

$61K - $141K/yr

Implementation Engineer The Opportunity: Maintain responsibility for completing site surveys and ... The estimate displayed represents the typical salary range for this position and is just one ...

Represents Implementation department in site visits with Operations, Franchisees and other key stakeholders. * Communicate, coordinate, and verify efforts with key stakeholders associated with noted ...

Represents Implementation department in site visits with Operations, Franchisees and other key stakeholders. * Communicate, coordinate, and verify efforts with key stakeholders associated with noted ...

Represents Implementation department in site visits with Operations, Franchisees and other key stakeholders. * Communicate, coordinate, and verify efforts with key stakeholders associated with noted ...

Represents Implementation department in site visits with Operations, Franchisees and other key stakeholders. * Communicate, coordinate, and verify efforts with key stakeholders associated with noted ...

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Implementation Representative information

See Florida salary details

$18.3K

$33K

$57.5K

How much do implementation representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for implementation representative in Florida is $33,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $32,100.00 per year, depending on experience, location, and employer.

What is an implementation representative?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an implementation representative?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What are some common challenges implementation representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

What cities in Florida are hiring for Implementation Representative jobs?

Cities in Florida with the most Implementation Representative job openings:

Implementation Specialist

Saint Petersburg, FL • On-site

Full-time

Re-posted 18 hours ago


Job description

Description:

Implementation Specialists will work with the Broker/Group on all Direct and TPA cases (new and transitions onto the Platform). They will also confirm Implementation has been completed with the Carrier. The Implementation Specialists will work with the Broker/Group through data collection & carrier submission and successfully hand-off each case to the Account Management / Customer Service Team. 

Duties/Responsibilities:

Pre-Implementation OR NLOC at Renewal

  • At the request of GIS sales reps, attend demo calls & send debriefs to clients & brokers.
  • Receive NOS and designate which Implementation Specialist will be assigned to the case
  • Conduct a kick-off call with GIS Sales Representative and Broker/Group to review the sold case (rule of thumb: 50+, but also set up calls based on case size, complexity, and broker relationship)

The Implementation Specialists will provide the Broker/Group with an “Implementation Timeline”

Confirm OE dates

Confirm all sold plan designs and rates

Confirm if anything additional should be added or built in the BenAdmin system

  • Request the following from the Carriers

Employer paperwork

Final sold proposal

Benefit Summaries – review for accuracy once received 

  • Send the following to the Broker/Group

Employer paperwork – prefilled if possible

Benefit Summaries

GIS Checklist (if applicable)

TPA Agreements (if applicable) 

  • Collect and review the following items from the Broker/Group

Employer paperwork

Benefit Summaries

GIS Checklist (if applicable) 

TPA Agreements (if applicable) 

Requirements:

Required Skills/Abilities:

  • High school graduate or equivalent
  • Previous administrative experience preferred
  • Knowledge of Carrier Eligibility system requirements preferred
  • Knowledge of business correspondence, filing and general office procedures
  • Knowledge of Microsoft Office programs, specifically Excel and Outlook
  • Skill in interpersonal and written communication
  • Skill in critical thinking, problem analysis and process documentation
  • Skill in following tasks through to completion
  • Ability to accurately compile data and perform detailed work
  • Ability to meet deadlines
  • Ability to multi-task
  • Ability to maintain confidentiality of material and information

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.