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Implementation Representative Jobs in Florida (NOW HIRING)

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Implementation Representative information

See Florida salary details

$18.3K

$33K

$57.5K

How much do implementation representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for implementation representative in Florida is $33,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $32,100.00 per year, depending on experience, location, and employer.

What is an implementation representative?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an implementation representative?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What are some common challenges implementation representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

What cities in Florida are hiring for Implementation Representative jobs?

Cities in Florida with the most Implementation Representative job openings:

FUTURE OPPORTUNITIES - Oracle Health *Clinical* Implementation Consulting

Tampa, FL • On-site

S&P Consultants, Inc.
51 - 200 employees

$145K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Description:

 S&P Consultants is a proud veteran-owned small business that delivers trusted, mission-ready electronic health care systems and enterprise resource planning solutions that empower federal, state, and local agencies. Learn more at www.spfed.com. 


***Please Note: This specific posting is to gauge interest and build a talent pipeline for a future opportunity that is not yet available. This skillset will be needed for a future engagement that includes implementing Oracle Health clinical solutions for a Federal/State/Local Government Client.***


The Oracle Health Consultant (Clinical) will work on an implementation of the Oracle Health Millennium electronic health system and related technologies for a federal, state, or local government client and

  • Apply expert knowledge of Oracle Health clinical technologies to configure, troubleshoot, and resolve system issues across client environments.
  • Serve as a subject matter expert (SME) in Oracle Health application integration for one or more clinical solution.
  • Complete current state analysis to better understand Client needs and requirements that may require deviation from Model design.
  • Lead and mentor client teams on system build strategy, project execution, and best practices.
  • Partner with key decision makers to identify process inefficiencies and develop strategic solutions across the entire electronic medical system.
  • Use analytics and reporting tools to drive data-informed decisions and optimize clinical, safety, financial, and operational outcomes.
  • Conduct system assessments to identify technical and operational improvement opportunities.
  • Guide hospitals and health systems through successful clinical transformations, with a strong emphasis on relationships and change management.
  • Manage and document all work performed in alignment with project tracking, organizational change management (OCM), and reporting standards.
  • Collaborate with cross-functional IT teams and vendors to resolve technical and functional challenges.
  • Configure, support, upgrade, and maintain clinical and business applications in line with client needs and evolving technologies.
  • Evaluate and test new technologies for improved system interoperability and performance.
  • Lead project meetings and coordinate ongoing development and delivery activities.
  • May execute system build and configuration.
  • Documentation of workflows.

Key Responsibilities

In addition to the functions listed above, this role will have the following key responsibilities, which include but are not limited to:

  • Provide insight and consultation in team discussions regarding design, build, testing, training, implementation, and support of respective solution area(s)
  • Execute successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations
  • Manage and complete the development of testing scenarios that correlate with client approved workflows and design
Requirements:

Required Skills and Experience

  • Oracle Health (Cerner) experience required
  • 5 years of related experience required
  • Bachelor’s degree required (or 9+ years of related experience can be substituted for a degree) – clinical degree (RN, PA etc.) is a plus
  • U.S. Citizen with the ability to obtain and maintain a government clearance of at least a public trust
  • Ability to tailor communication of complex technical matters for diverse levels of proficiency, positively influence mutually beneficial decisions, as well as build and maintain successful working relationships
  • Strong work ethic and high degree of professionalism, able to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change, reacting well under pressure
  • Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
  • Solid knowledge of Microsoft Office Suite, including PowerPoint, Word, Outlook, and Excel

Preferred Skills and Experience

  • Experience presenting to large groups or key decision makers preferred
  • Federal government experience preferred

Additional Details

  • Works remotely with approximately 25-50% travel required
  • Salary at S&P is determined by various factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $145,000 - $165,000 (annualized USD). This represents the estimated salary range for this position and is not a guarantee of compensation. Additionally, S&P’s total compensation package also includes medical, dental, vision, life, and disability insurance, 401K, holidays, and paid time off. This posting will remain open for 120 days or until filled (note there may be numerous positions available under by this singular job posting.)

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status, or any category protected by federal, state, or local laws.