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Implementation Representative Jobs in Chicago, IL

Cypress HCM

Implementation Consultant

Chicago, IL · Hybrid

$43 - $48.41/hr

Partner with internal teams to represent the voice of the customer, providing feedback to enhance our solutions and future strategy. * You'll be part of a global Implementation Consultant ...

UVeye

Implementation Manager

Elk Grove Village, IL · On-site +1

$80K - $90K/yr

At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle ... You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ...

UVeye

Implementation Manager

Elk Grove Village, IL · Remote

At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle ... You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ...

UVeye

Implementation Manager

Chicago, IL · On-site

At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle ... You will manage the full implementation journey of UVeye's scanning systems, ensuring technical ...

Paylocity

Implementation Consultant II

Schaumburg, IL · On-site

Position Overview The Implementation Consultant II serves as a strategic partner for clients with ... Primary Responsibilities The below represents the primary duties of the position, others may be ...

Paylocity

Implementation Consultant II

Schaumburg, IL · On-site

Position Overview The Implementation Consultant II serves as a strategic partner for clients with ... Primary Responsibilities The below represents the primary duties of the position, others may be ...

St Charles Manufacturing Company

Be Seen First

Card Issuance Implementation Manager

Saint Charles, IL · On-site

$75K - $90K/yr

... R · Hold weekly status meetings with members of Technical Services/IT for ongoing projects · Create Pace jobs for billing purposes using SOW pricing for scripting, implementation, and additional ...

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Implementation Representative information

See Chicago, IL salary details

$25.2K

$45.6K

$79.3K

How much do implementation representative jobs pay per year?

As of Jun 8, 2026, the average yearly pay for implementation representative in Chicago, IL is $45,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $44,300.00 per year, depending on experience, location, and employer.

What are Implementation Representatives?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are some common challenges Implementation Representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What are the key skills and qualifications needed to thrive as an Implementation Representative, and why are they important?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

Implementation Representative jobs near you
Implementation Consultant

Implementation Consultant

Cypress HCM

Chicago, IL • Hybrid

$43 - $48.41/hr

Full-time

Posted 13 days ago

Job description


Implementation Consultant
Overview:
  • We are the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
  • As an Implementation Consultant, you will act as a short-term, client-facing strategic partner for LinkedIn Talent Solutions (LTS) accounts. Over the course of the engagement, you’ll lead customers through key change management milestones and strategic consulting sessions, ensuring they unlock the full value of their investment in LTS products and programs.
  • You’ll work closely with internal partners, including Sales Account Directors and Customer Success Managers, as well as external stakeholders in the talent acquisition space across corporate and staffing clients. Your role is critical in helping customers successfully adopt, activate, and realize ROI from our most strategic hiring solutions.
  • Location –New York, NY or Chicago, IL (Hybrid – onsite 2 days/week)
Responsibilities:
  • Lead customers through defined implementation engagements, acting as a short-term consultant focused on change management, stakeholder alignment, and solution adoption.
  • Execute and adapt project plans to guide clients through strategic milestones with an eye toward long-term impact.
  • Conduct consultative sessions to help customers navigate change, drive adoption, and align LTS tools with their recruiting strategy.
  • Deliver virtual experiences that are engaging, strategic, and aligned to business outcomes.
  • Partner with internal teams to represent the voice of the customer, providing feedback to enhance our solutions and future strategy.
  • You’ll be part of a global Implementation Consultant Organization known for creativity, collaboration, and deep functional expertise. Your main partners will be internal Sales Account Directors and Customer Success Managers. Externally, you’ll work with forward-thinking talent acquisition leaders across a diverse range of regions, industries, and company sizes, all of whom have made strategic investments in LinkedIn Talent Solutions and are looking to maximize impact.
Required Qualifications:
  • 5+ years’ experience in an Account Management, Implementation, Change Management, Project Management, Customer Success, Consultancy and/or Training role
  • Professional, authentic and confident presence and communication style
  • Experience working with multiple customers flexing strong prioritization skills
  • Ability to build trust quickly and develop strong relationships
Preferred Qualifications:
  • Consultative approach to training and leading through change
  • Strong ability to derive insight from utilization data to address client goals
  • Excellent problem solving and collaboration skills
  • Ability to learn quickly and bright technical aptitude
  • Experience and knowledge of AI and prompt engineering
  • Experience with Dynamics and Smartsheets
Suggested Skills:
  • Project Management
  • Communication
  • Organization
Compensation:
  • $43.00 - $48.41 Hourly (W2/Non-Exempt)
Req# 16144
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About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

Social media

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