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Humana Customer Service Representative Jobs (NOW HIRING)

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We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

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Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

Be Seen First

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

New

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Humana Customer Service Representative information

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$26

How much do humana customer service representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for humana customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Humana Customer Service Representative job?

A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.

What are some of the typical challenges Humana Customer Service Representatives face in their daily work?

Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.

What are the key skills and qualifications needed to thrive in the Humana Customer Service Representative position, and why are they important?

To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.

More about Humana Customer Service Representative jobs
What cities are hiring for Humana Customer Service Representative jobs? Cities with the most Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
What states have the most Humana Customer Service Representative jobs? States with the most job openings for Humana Customer Service Representative jobs include:
Infographic showing various Humana Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 17% Part Time, and 13% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative CSR

Customer Service Representative CSR

Redeemer Health, LLC

Mesa, AZ • Remote

$20.97 - $26.74/hr

Full-time

Medical, Dental, Vision, Life

Posted 6 hours ago

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Redeemer Health rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

We are seeking a Customer Service Representative CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Customer Service Representative CSR
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

What Redeemer Health employees say

Pay

Hours and flexibility

Workplace

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