Tampa, FL · On-site
$14 - $16/hr
... with Humana's customers Educate customers, providers and employers about Humana's products and ... High School Diploma/GED Bilingual English/Spanish Call center CSR experience (in the last 4 years ...
Tampa, FL · On-site
$14 - $16/hr
... with Humana's customers Educate customers, providers and employers about Humana's products and ... High School Diploma/GED Bilingual English/Spanish Call center CSR experience (in the last 4 years ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Miami, FL · On-site
$15.25 - $20.75/hr
Join Our Team as a Customer Service Representative at Dunns Josephine Hotel! Are you passionate about creating memorable guest experiences? Do you thrive in a fast-paced, people-focused environment?
Miami, FL · On-site
$15.25 - $20.75/hr
Join Our Team as a Customer Service Representative at Dunns Josephine Hotel! Are you passionate about creating memorable guest experiences? Do you thrive in a fast-paced, people-focused environment?
Palmetto Bay, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Palmetto Bay, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Miami, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Miami, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Pinecrest, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Pinecrest, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Miami, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Miami, FL · On-site
$18 - $23/hr
Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...
Be Seen First
Princeton, FL · On-site
$17 - $22/hr
Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.
Quick apply
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Princeton, FL · On-site
$17 - $22/hr
Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.
Be Seen First
Princeton, FL · On-site
$17 - $22/hr
Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.
Quick apply
Be Seen First
Princeton, FL · On-site
$17 - $22/hr
Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.
Miramar, FL · Hybrid
$40K - $52K/yr
Become a part of our caring community Join Humana's Infusion Pharmacy team and help patients access ... You'll serve as a trusted resource for customers and healthcare providers, resolve complex issues ...
Miramar, FL · Hybrid
$40K - $52K/yr
Become a part of our caring community Join Humana's Infusion Pharmacy team and help patients access ... You'll serve as a trusted resource for customers and healthcare providers, resolve complex issues ...
Miramar, FL · Hybrid
$40K - $52K/yr
Become a part of our caring community Join Humana's Infusion Pharmacy team and help patients access ... You'll serve as a trusted resource for customers and healthcare providers, resolve complex issues ...
Miramar, FL · Hybrid
$40K - $52K/yr
Become a part of our caring community Join Humana's Infusion Pharmacy team and help patients access ... You'll serve as a trusted resource for customers and healthcare providers, resolve complex issues ...
Miramar, FL · Hybrid
$40K - $52K/yr
Become a part of our caring community Join Humana's Infusion Pharmacy team and help patients access ... You'll serve as a trusted resource for customers and healthcare providers, resolve complex issues ...
Miramar, FL · Hybrid
$40K - $52K/yr
Become a part of our caring community Join Humana's Infusion Pharmacy team and help patients access ... You'll serve as a trusted resource for customers and healthcare providers, resolve complex issues ...
Saint Petersburg, FL · On-site
$15.25 - $20.50/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Saint Petersburg, FL · On-site
$15.25 - $20.50/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Orlando, FL · On-site
$15 - $20.25/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Orlando, FL · On-site
$15 - $20.25/hr
Customer Service Representative Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then ...
Be Seen First
Melbourne, FL · On-site
$16.50 - $21/hr
As a Aire Serv of Space Coast Customer Service Representative(s) , you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and ...
Quick apply
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Melbourne, FL · On-site
$16.50 - $21/hr
As a Aire Serv of Space Coast Customer Service Representative(s) , you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and ...
Deerfield Beach, FL · On-site
$15.50 - $21/hr
Customer Service Representatives needed! Bring your skills, leadership, and drive - to help us build South Florida's most trusted home service brand. Be the Voice of Peachy Keen-Where Premium Service ...
Deerfield Beach, FL · On-site
$15.50 - $21/hr
Customer Service Representatives needed! Bring your skills, leadership, and drive - to help us build South Florida's most trusted home service brand. Be the Voice of Peachy Keen-Where Premium Service ...
Florida City, FL · On-site
$19 - $23/hr
Customer Service Representative (CSR) Job Type: Full-time (On-site role at Miami, FL) Job Title: Customer Service Representative (CSR) Position Summary: As a Customer Service Representative (CSR), ...
Florida City, FL · On-site
$19 - $23/hr
Customer Service Representative (CSR) Job Type: Full-time (On-site role at Miami, FL) Job Title: Customer Service Representative (CSR) Position Summary: As a Customer Service Representative (CSR), ...
Deerfield Beach, FL · On-site
$18 - $22/hr
Customer Service Representatives needed! Bring your skills, leadership, and drive -- to help us build South Florida's most trusted home service brand. Be the Voice of Peachy Keen--Where Premium ...
Quick apply
Deerfield Beach, FL · On-site
$18 - $22/hr
Customer Service Representatives needed! Bring your skills, leadership, and drive -- to help us build South Florida's most trusted home service brand. Be the Voice of Peachy Keen--Where Premium ...
$7.37 - $8.52
2% of jobs
$8.52 - $9.68
4% of jobs
$9.68 - $10.84
11% of jobs
$11.49 is the 25th percentile. Wages below this are outliers.
$10.84 - $12
15% of jobs
The median wage is $13.07 / hr.
$12 - $13.16
20% of jobs
$13.16 - $14.32
15% of jobs
$15.12 is the 75th percentile. Wages above this are outliers.
$14.32 - $15.48
13% of jobs
$15.48 - $16.64
7% of jobs
$16.64 - $17.80
6% of jobs
$17.80 - $18.96
4% of jobs
$18.96 - $20.12
3% of jobs
$7
$14
$20
A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.
Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.
To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.
$14 - $16/hr
Contractor
Re-posted 17 days ago
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description/Day to Day Duties:
Care Specialist for our call center to directly respond to questions, handle issues and provide guidance to both internal and external customers.
Receive, document and resolve customer inquiries by using established best practices
Build lasting relationships with Humana's customers
Educate customers, providers and employers about Humana's products and services over the telephone
Comply with HIPPA and CMS regulations
Schedule medical appointments and transportation for patients and/or care givers when needed
Minimum Education/Qualifications/Licensures:
High School Diploma/GED
Bilingual English/Spanish
Call center CSR experience (in the last 4 years)
MS applications knowledge
Length of Assignment: 09/28/2015-02/19/2016
Shift: Must have the ability to work an 8 hr. shift between 8 am to 8 pm Monday through Sunday (Saturday OR Sunday), 5 days per week, with the flexibility to work overtime based on business needs
Start: September 28, 2015
Pay rate: $14-$16 / hour (based on experience)
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Recruiting and staffing services
201 - 500 Employees
Maitland, FL, US
2003
