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Att Customer Service Representative Jobs in Florida

AT&T

Call Center Customer Service Representative

Miami, FL · On-site

$19.41/hr

This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career ...

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As of Aug 30, 2026, the average hourly pay for att customer service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

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Infographic showing various Att Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative - AT&T

Tampa, FL • On-site

OneTouch Direct
Marketing • 501 - 1,000 employees

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

449th of 499 rated business services

People enjoy working here

Paid breaks

Respectful managers

Learn more about OneTouch Directexternal

$2.0K/wk

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Call Center Customer Service Representative

Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service! Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience.

As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.

KEY RESPONSIBILITIES:
  • Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries.
  • Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively.
  • Document customer interactions and maintain accurate records to ensure continuity of service.
  • Educate customers about services and promotions to enhance their experience.
  • Collaborate with team members to improve overall service delivery and customer satisfaction.

Join us at OneTouch Direct, where your customer service skills can shine!

SHIFT:

Available shifts may include flexible hours, including evenings and weekends.

Requirements

  • Strong verbal communication and interpersonal skills.
  • A customer-focused mindset and passion for helping others.
  • Ability to work in a fast-paced environment while handling multiple tasks.
  • Proficiency in computer applications and systems.
  • Previous experience in customer service or call center preferred but not required.
  • High School Diploma or equivalent is required.

Benefits

  • Full-Time Hours: 40 hours per week schedule
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks!
  • Supportive Environment: Classroom training, plus ongoing support for your success!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person!

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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