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Humana Customer Service Representative Jobs in Florida

Domino's Franchise

Customer Service Rep

Orlando, FL · On-site

$15 - $20.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

New

Total Warranty Services

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Description Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs ...

5th HQ

Customer Service Representative

Hollywood, FL · On-site

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

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All JobsHumana Customer Service Representative JobsHumana Customer Service Representative Jobs in Florida

Humana Customer Service Representative information

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How much do humana customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for humana customer service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a Humana customer service representative?

A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.

What are some of the typical challenges Humana customer service representatives face in their daily work?

Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.

What are the key skills and qualifications needed to thrive as a Humana customer service representative?

To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.

What are the most commonly searched types of Humana Customer Service Representative jobs in Florida?

The most popular types of Humana Customer Service Representative jobs in Florida are:

What are popular job titles related to Humana Customer Service Representative jobs in Florida?

For Humana Customer Service Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Humana Customer Service Representative jobs in Florida look for?

The top searched job categories for Humana Customer Service Representative jobs in Florida are:

What cities in Florida are hiring for Humana Customer Service Representative jobs?

Cities in Florida with the most Humana Customer Service Representative job openings:

Humana Customer Service Representative jobs near you
Infographic showing various Humana Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative

Venture Tech Solutions, Inc.

Clearwater, FL • On-site

$14.75 - $20/hr

Other

Posted 6 days ago

Job description

Position:  Customer Service Representative 

Schedule is Monday - Thursday 9am-5:30pm, Friday 8:30-5pm

Summary for Customer Service Representative 

Work with the clients and mutual creditors of Consolidated Credit Solutions in the areas of consumer credit and personal finance.  Consolidated Credit, a non-profit organization, is a 30-year industry leader providing financial counseling and debt management services nationwide.

Consolidated Credit works with consumers and their creditors to lower interest rates, lower monthly payments to help clients get out of debt faster.  You can be part of this team working in a fast paced, multi-channel contact center and make a difference every day. 

Role Description for Customer Service Representative

As a Customer Service Representative, you will interact with clients and creditors via phone calls, chats, emails and portal communication assisting them with their questions and providing solutions to any problems they may encounter. 

What to Expect:

  • Processing caller requests.

  • Helping callers understand account information.

  • Providing issue resolution.

  • Send educational material that are responsive to our callers' needs.

  • Resolves all follow-up items, including issues related to delinquencies, payoffs and refunds.

  • Resolve creditor & or caller inquiries by making outbound calls.

  • Any other tasks as assigned by the Supervisor.

  • Handle Customer Service issues for clients.

  • Paid Training

Minimum Requirements for Customer Service Representative 

  • High School diploma or equivalent

  • Strong people skills and be able to communicate effectively 

  • Knowledge and use of PC Systems and MS Office applications is a must

  • Ability to work independently

  • Self-motivated, willingness to constantly improve

  • Attention to detail and be able to multi-task and prioritize work on a daily basis

  • This position is in office

  • Bilingual French a plus

By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Consolidated Credit and Alpha Staffing & Employment Leasing.

Keywords: Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative

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