1

Humana Customer Service Representative Jobs in Texas

Customer Service Representative Hot Job Tempo Headquarters Irving - Irving, TX 75061 Overview Salary Range $20.00 - $21.00 Hourly Position Type Full Time Job Shift Day Education Level High School ...

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

Be Seen First

Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer ...

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

next page

Showing results 1-20

Humana Customer Service Representative information

See Texas salary details

$9

$17

$25

How much do humana customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for humana customer service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Humana customer service representative?

A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.

What are some of the typical challenges Humana customer service representatives face in their daily work?

Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.

What are the key skills and qualifications needed to thrive as a Humana customer service representative?

To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.

What are the most commonly searched types of Humana Customer Service Representative jobs in Texas? The most popular types of Humana Customer Service Representative jobs in Texas are:
What cities in Texas are hiring for Humana Customer Service Representative jobs? Cities in Texas with the most Humana Customer Service Representative job openings:
Infographic showing various Humana Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Representative

Customer Operations

San Antonio, TX • On-site

$20/hr

Other

Re-posted 7 hours ago


Job description

Customer Service Representative

PAY RATE - $20.00 per hour Contingent Start Date: September 18, 2026 13 Weeks Paid Training: Tuesday thru Saturday Night and Weekend Availability Required

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

Responsibilities

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient