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Key Essentials to Behavior Management Corp. (KEBM)

Job Description - Human Resources Generalist

Position Title

Human Resources Generalist

Department

Human Resources / People Operations

Reports To

HR Representative / Chief Operating Officer

FLSA Status

Full-Time, Non-Exempt (Hourly)

Work Locations

Rancho Cucamonga Corp but provides support across California (San Dimas, San Bernardino, Rancho Cucamonga, Indio) and Georgia (McDonough)

Schedule

Monday-Friday, standard business hours; occasional flexibility for multi-state/time-zone coverage

Position Summary

The Human Resources Generalist supports the full employee lifecycle across KEBM's multi-site ABA therapy organization. This role administers day-to-day HR operations-recruiting and onboarding, employee relations, leave and accommodation, compliance, benefits administration, and HRIS recordkeeping-while ensuring adherence to California and Georgia employment law. The HR Generalist partners closely with clinical and operational leadership to sustain a compliant, supportive, and mission-driven workplace serving children and families through applied behavior analysis.

Essential Duties & Responsibilities

Recruiting & Onboarding

• Coordinate full-cycle recruiting for clinical and administrative roles (RBT, BCBA, BCaBA Trainee, Program Supervisor, Clinic/Office Manager, and support staff), including job posting, applicant tracking, and interview scheduling.
• Conduct candidate screening, reference checks, and background/credential verification, including BACB and RBT certification status.
• Manage new-hire onboarding: offer letters, I-9/E-Verify, new-hire paperwork, system access, and orientation to KEBM policies and clinical standards.
• Maintain job descriptions, roles & responsibilities documents, and interview guides in partnership with clinical leadership.

Employee Relations & Compliance

• Serve as a first point of contact for employee questions on policies, procedures, and workplace concerns.
• Support investigations into employee relations matters (attendance, conduct, time-theft, performance) and document findings objectively.
• Draft and administer performance documentation, corrective actions, separation agreements, and final wage resolutions in coordination with HR leadership.
• Ensure compliance with federal, California (e.g., paid sick leave, meal/rest breaks, AB 406, final pay rules), and Georgia employment regulations.
• Maintain confidentiality and handle sensitive personnel information with discretion.

Leave, Accommodation & Workers' Compensation

• Administer leaves of absence (FMLA/CFRA, PDL, ADA-related, personal, and state-specific leaves) including eligibility, notices, and tracking.
• Facilitate the ADA/reasonable accommodation interactive process and maintain related documentation.
• Support workers' compensation claims administration, including incident reporting, records requests, carrier coordination, and return-to-work tracking.
• Monitor documentation gaps and follow up to keep active cases current and compliant.

HRIS, Benefits & Recordkeeping

• Maintain accurate employee records in BambooHR, ensuring data integrity across the employee lifecycle.
• Support benefits administration including enrollments, changes, and open enrollment coordination.
• Prepare employment verifications and government forms (e.g., DCSS/employment verification, EDD-related requests).
• Assist with payroll data preparation and worker classification accuracy in support of audits and reporting.

Audit & Reporting Support

• Assist in preparing documentation for regulatory and payroll tax audits (e.g., EDD), including worker classification records.
• Compile HR metrics and reports (headcount, turnover, time-to-fill, compliance status) for leadership review.
• Support policy and handbook updates reflecting multi-state legal changes.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field-or equivalent combination of education and experience.
• 2+ years of HR generalist experience, ideally in healthcare, behavioral health, or multi-site environments.
• Working knowledge of California and Georgia employment law and multi-state compliance.
• Experience with HRIS platforms (BambooHR preferred) and Microsoft Office/Google Workspace.
• Strong organizational skills with the ability to manage multiple concurrent cases and deadlines.
• Excellent written and verbal communication; discretion with confidential information.

Preferred Qualifications

• PHR, SHRM-CP, or equivalent HR certification.
• Familiarity with ABA/behavioral health operations, BACB/RBT credentialing, and clinical staffing.
• Experience administering leaves, ADA accommodations, and workers' compensation claims.
• Bilingual (English/Spanish) a plus given the populations and staff KEBM serves.

Key Competencies

• Compliance mindset and attention to detail.
• Sound judgment and integrity in handling sensitive matters.
• Collaboration across clinical, operational, and administrative teams.
• Adaptability in a growing, multi-site organization.
• Commitment to KEBM's mission of supporting children and families through quality ABA services.

Physical & Work Environment

Primarily an office/clinic-based role with prolonged periods of sitting and computer use. Occasional travel between KEBM sites may be required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.

Equal Employment Opportunity

KEBM is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications and may be modified at KEBM's discretion.

EEO Statement

Key Essentials to Behavior Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Key Essentials to Behavior Management makes hiring decisions based solely on qualifications, merit, and business needs at the time.