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Hourly Epic Help Desk Jobs in Raleigh, NC (NOW HIRING)

Crunch Fitness

Manager in Training

Raleigh, NC · On-site

$14 - $17/hr

This is a full-time, hourly non-exempt position eligible for sales commission. Responsibilities ... Ensure all front desk systems are executed properly, such as member check-in, guest registration ...

City Barbeque

Restaurant Staff / Dishwasher

Raleigh, NC · On-site

$12.75 - $16.25/hr

Contribute to the team by taking initiative and will pitch-in to help others To promote good ... Staff, Front Desk, Greeter, Receptionist, Phone Worker, Restaurant Job, Hourly Job, Restaurant ...

City Barbeque

Restaurant Staff / Dishwasher

Raleigh, NC

$12.75 - $16.25/hr

Contribute to the team by taking initiative and will pitch-in to help others To promote good ... Staff, Front Desk, Greeter, Receptionist, Phone Worker, Restaurant Job, Hourly Job, Restaurant ...

Pride Health

Labor and Delivery Nurse

Durham, NC · On-site

$72.78/hr

Epic experience required Schedule Requirements * 3x12-hour Day Shifts * No blocked scheduling ... to help connect healthcare talent with their dream jobs. Our personalized approach within the ...

JETSET Pilates

Studio Lead - North Hills

Raleigh, NC

$18/hr

Equal parts hospitality leader and studio ambassador, they help grow our community by connecting ... Manage front desk, lobby, and studio cleanliness and organization. * Answer phones, respond to ...

JETSET Pilates

Studio Lead - North Hills

Raleigh, NC · On-site

$18/hr

Equal parts hospitality leader and studio ambassador, they help grow our community by connecting ... Manage front desk, lobby, and studio cleanliness and organization. * Answer phones, respond to ...

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Hourly Epic Help Desk information

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$12

$22

$32

How much do hourly epic help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for hourly epic help desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is an hourly Epic Help Desk?

An Hourly Epic Help Desk is a support service staffed by IT professionals who assist users with issues related to the Epic electronic health record (EHR) system on an hourly basis. These help desk specialists troubleshoot technical problems, answer user questions, and help ensure smooth operation of Epic software for healthcare providers. They may work remotely or onsite, and their support can cover a range of topics, including login issues, workflow guidance, and system errors. The 'hourly' designation typically means they are contracted or billed by the hour rather than salaried.

What are the key skills and qualifications needed to thrive as an hourly Epic Help Desk professional?

To thrive as an Hourly Epic Help Desk professional, you need a solid understanding of Epic EHR systems, healthcare IT processes, and troubleshooting methodologies, often supported by experience in healthcare environments or relevant certifications. Familiarity with Epic modules, ticketing systems like ServiceNow, and remote support tools is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving complex issues. These skills ensure prompt and accurate user support, minimize system downtime, and maintain the smooth operation of critical healthcare technology.

What are some common challenges faced by hourly Epic Help Desk staff and how can they be effectively managed?

Hourly Epic Help Desk staff often encounter challenges such as managing high volumes of support tickets, troubleshooting a wide range of technical issues, and clearly communicating solutions to users with varying technical backgrounds. Prioritizing tasks, maintaining up-to-date knowledge of Epic systems, and utilizing internal documentation can help address these challenges. Building strong collaboration with clinical and IT teams also ensures timely issue resolution and enhances the overall support experience.

What is the difference between Hourly Epic Help Desk vs Hourly Epic Support Specialist?

AspectHourly Epic Help DeskHourly Epic Support Specialist
CertificationsEpic certifications, help desk certificationsEpic certifications, technical support certifications
Work EnvironmentHelp desk, support center, healthcare ITSupport teams, healthcare IT departments
Employer & IndustryHospitals, clinics, healthcare providersHospitals, healthcare organizations, IT support firms

Both roles require Epic certifications and focus on supporting healthcare IT systems. The Hourly Epic Help Desk primarily handles user issues and troubleshooting at the help desk level, while the Hourly Epic Support Specialist may provide more in-depth technical support and system troubleshooting. Both roles are essential in healthcare IT environments, but the Help Desk role is more customer-facing and reactive, whereas the Support Specialist may handle complex technical problems.

Is an hourly epic help desk a stressful job?

An hourly Epic Help Desk role can be stressful at times due to the need to troubleshoot technical issues quickly and communicate effectively with users. The job often requires strong problem-solving skills, patience, and the ability to handle multiple support requests, which can contribute to workplace stress depending on workload and support environment.

What are the most commonly searched types of Epic Help Desk jobs in Raleigh, NC?

The most popular types of Epic Help Desk jobs in Raleigh, NC are:

What are popular job titles related to Hourly Epic Help Desk jobs in Raleigh, NC?

For Hourly Epic Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Hourly Epic Help Desk jobs in Raleigh, NC look for?

The top searched job categories for Hourly Epic Help Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hourly Epic Help Desk jobs?

Cities near Raleigh, NC with the most Hourly Epic Help Desk job openings:

Hourly Epic Help Desk jobs near you
Infographic showing various Hourly Epic Help Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Manager in Training

Crunch Fitness

Raleigh, NC • On-site

$14 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

42nd of 63 rated gym and leisure clubs

Job description

Responsive recruiter
Benefits:
  • Free gym membership
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Opportunity for advancement

Join one of the fastest-growing fitness brands in the United States-Crunch Fitness!
At Crunch, we're more than a gym-we're a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.
Our culture is rooted in diversity, acceptance, empowerment, and fun. We're looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we'd love to have you on our team.
Job Description:
The Manager in Training (MIT) role supports the growth of the club through lead generation and sales. This role will assist with the delivery of an amazing Crunch Member Experience, through successful operation of the front desk and related departments. They are responsible for overseeing the front desk to ensure that all members receive the highest level of customer service possible. They will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand. This is a full-time, hourly non-exempt position eligible for sales commission.
Responsibilities:
  • Meet or exceed weekly and monthly targets in lead generation, new membership units, ACH attachment, and scheduling CrunchONE Kick-Off bookings.
  • Establish and maintain an effective lead generation program through networking and street team marketing campaigns.
  • Conduct tours and telephone inquiries for prospective members.
  • Attend events and find community opportunities for exposure.
  • Deliver exceptional customer service by providing an uplifting and friendly atmosphere.
  • Represent Crunch Fitness in a positive light to increase brand awareness and generate new sales' opportunities.
  • Ensure all front desk systems are executed properly, such as member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests.
  • Other duties as assigned.

Above description may be subject to change or alteration at any time
Qualifications and Skills
  • High school diploma or equivalent
  • 1 year of sales experience preferred
  • Minimum of 1 year of customer service required
  • CPR/AED certification required
  • Basic computer proficiency
  • Professional attitude
  • Upbeat and positive personality
  • Efficient and effective communication skills
  • Ability to multi-task and excel in a busy environment

Physical Requirements
  • Must be able to adjust and operate all club equipment.
  • Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.

Hourly rate is subject to change by state.
Compensation: $14.00 - $17.00 per hour
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crunch Fitness logo

About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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