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Hospital Operator Jobs (NOW HIRING)

Hospital Operator * Location: SWH Swedish Hospital Chicago * Full Time/Part Time: Part-time (24 hours) * Hours: Monday-Friday: Thurs-Sat 4:3pm-1:00am * on Call: Yes * Holidays: Yes A Brief Overview:

Hospital Operator

Chicago, IL · On-site

$18.38 - $26.65/hr

Hospital Operator * Location: SWH Swedish Hospital Chicago * Full Time/Part Time: Part-time (24 hours) * Hours: Monday-Friday: Thurs-Sat 4:3pm-1:00am * on Call: Yes * Holidays: Yes A Brief Overview:

Hospital Operator * Location: Evanston, IL * Full Time/Part Time: Full-Time * Week 1: Sunday 6:00-630am, Wednesday 8:00-6:30am, Thursday 8:00-6:30am. Week 2: Wednesday 8:00-6:30am, Friday 9:00-7:30am ...

Hospital Operator & Screener

Englewood, CO · On-site

$18.50 - $26.64/hr

POSITION SUMMARY The Hospital Operator & Screener is an unlicensed medical role specifically operating within the protocols established for operation of the CISCO phone system, emergency situation ...

Hospital Operator- Glenview, IL

Glenview, IL · On-site

$18.38 - $26.65/hr

Hospital Operator * Location: Glenview, IL * Full Time/Part Time: Full- Time * Hours: Monday-Friday: M, T, W, TH, F, S, SU * Additional details: Alternating Wednesday and Tuesday * Rotating Weekends:

Hospital Operator & Screener

Englewood, CO · On-site

$18.50 - $26.64/hr

POSITION SUMMARY The Hospital Operator & Screener is an unlicensed medical role specifically operating within the protocols established for operation of the CISCO phone system, emergency situation ...

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Hospital Operator information

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$12

$24

$35

How much do hospital operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hospital operator in the United States is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.05 per hour, depending on experience, location, and employer.

What does a medical operator do?

A hospital operator, often called a medical operator, manages incoming calls, directs patients and visitors, and coordinates communication within the hospital. They use phone systems and may handle emergency calls, requiring good communication skills and knowledge of hospital procedures.

What are some common challenges faced by hospital operators and how can they be addressed?

Hospital operators often face challenges related to managing high call volumes, responding quickly to emergencies, and ensuring accurate communication between departments. Staying calm under pressure and maintaining attention to detail are crucial, especially when relaying urgent messages. Regular training on hospital protocols and effective use of communication systems can help operators perform efficiently and minimize errors. Collaborating closely with clinical and administrative staff also ensures smooth operations and better patient outcomes.

How to work in hospital operations?

A hospital operator manages daily administrative and operational tasks within a healthcare facility, coordinating communication, scheduling, and resource allocation. Success in this role requires strong organizational skills, familiarity with hospital systems, and often, relevant certifications or experience in healthcare administration. The job typically involves working in a fast-paced environment with attention to detail and effective communication skills.

What is the difference between Hospital Operator vs Medical Office Manager?

AspectHospital OperatorMedical Office Manager
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; certification in healthcare management is a plus
Work EnvironmentHospital settings, often in administrative or front desk rolesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHospitals, healthcare systemsPrivate practices, outpatient clinics
Common Search & ComparisonYesYes

Hospital Operators and Medical Office Managers both work in healthcare environments, focusing on administrative tasks. Hospital Operators typically handle front desk duties, patient check-ins, and scheduling within hospitals. Medical Office Managers oversee daily operations in outpatient clinics or private practices, managing staff and administrative processes. While their roles differ in setting and scope, both require strong organizational skills and healthcare knowledge.

What are hospital operators?

Hospital operators are professionals responsible for managing communications within a hospital setting. They typically handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and may assist with paging staff or responding to emergency codes. Their role is crucial in ensuring smooth communication between patients, families, and healthcare providers, especially in urgent situations. Hospital operators often use specialized phone systems and must remain calm under pressure while delivering accurate information.

What are the key skills and qualifications needed to thrive as a Hospital Operator, and why are they important?

To thrive as a Hospital Operator, you need strong communication skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and hospital information systems is typically required. Exceptional customer service, calmness under pressure, and attention to detail are standout soft skills for this role. These skills and qualities are vital for ensuring efficient communication, quick response times, and smooth coordination within the hospital environment.

What's the easiest hospital job to get?

The easiest hospital job to get is often a patient transporter or hospital aide position, which typically requires minimal formal education and training. These roles usually involve on-the-job training and may require a high school diploma or equivalent. They are entry-level positions with high turnover, making them more accessible for new job seekers.

What is an operator in a hospital?

A hospital operator is a professional responsible for managing incoming calls, directing visitors, and coordinating communication within the hospital. They often use phone systems and may assist with emergency calls, requiring good communication skills and knowledge of hospital procedures.
More about Hospital Operator jobs
What cities are hiring for Hospital Operator jobs? Cities with the most Hospital Operator job openings:
What states have the most Hospital Operator jobs? States with the most job openings for Hospital Operator jobs include:
Infographic showing various Hospital Operator job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 72% Full Time, 16% Part Time, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,869 per year, or $24.5 per hour.

$18.38 - $26.65/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Endeavor Health rating

7.2

Company rating: 7.2 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

342nd of 890 rated healthcare providers


Job description

Hourly Pay Range:

$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Sign on bonus: N/A
  • Position: Hospital Operator
  • Location: SWH Swedish Hospital Chicago
  • Full Time/Part Time: Part-time (24 hours)
  • Hours: Monday-Friday: Thurs-Sat 4:3pm-1:00am
  • on Call: Yes
  • Holidays: Yes


A Brief Overview:
The Hospital Operator serves as the primary point of contact for all incoming calls to the hospital and is responsible for efficiently directing calls, taking messages, and providing information to callers. This role plays a vital part in the smooth operation of the hospital's communication systems, ensuring that all calls are handled promptly and professionally.
What you will do:

  • Professionally and courteously answering all incoming calls, routing them to the appropriate department or individual.
  • Offering general information about the hospital, such as visiting hours, location, and services provided, to callers.
  • Accurately recording and relaying messages to hospital staff, ensuring important information is communicated in a timely manner.
  • Responding to emergency situations and code calls, coordinating with the appropriate personnel and ensuring that urgent information is relayed promptly.
  • Keeping detailed and accurate records of all incoming and outgoing calls, messages, and communication activities.
  • Helping callers who may be in distress, demonstrating empathy and professionalism when dealing with sensitive situations.
  • Using hospital communication systems, such as telephone, paging, and intercom systems, effectively and troubleshoot any technical issues.
  • Adhering to hospital policies and protocols, including patient privacy regulations (e.g., HIPAA), to maintain compliance and confidentiality.
  • Providing excellent customer service by addressing caller inquiries and concerns in a friendly and helpful manner.

What you will need:

  • Bachelors Degree Preferred
  • 1 Year Experience in a telephone operator or customer service role, preferably in a healthcare or hospital setting required.

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

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